Credit cards
Find out how to choose a credit card, resolve an unauthorized transaction, information on joint credit cards and more.
Payment cards (debit & credit cards)
Select the province or territory where you live.
Using debit cards
Learn how debit cards work, how to use debit cards when you travel, convenience fees, report unauthorized transactions and how to report a lost or stolen card.
Identity theft in Alberta
Find information about protecting yourself from identity theft in the province.
Manitoba’s tips for reducing the risk of identity theft
Learn about the signs and dangers of identity theft and who to contact if your government-issued documentation is lost or stolen.
Credit union members in Saskatchewan
Learn how the Financial and Consumer Affairs Authority of Saskatchewan can help if you are engaged in a dispute with your provincially regulated financial institution. This includes issued payment cards.
Homepage
Contact the Department of Finance to find out more about mortgage brokers, credit unions and trust and loan companies. They can also assist with payment card disputes with financial institutions that are regulated by the territory.
Regulatory Affairs Branch
Discover the ways the Financial Services Regulation Division serves individuals and oversees provincially regulated deposit-taking companies. They also handle payment card disputes for those institutions.
Credit Union Central of Manitoba Ombudsman
Discover how the Credit Union Central of Manitoba (CUCM) acts as ombudsman for Manitoba's credit unions. This includes payment card disputes with your credit union.
Financial institutions
Contact the BC Financial Services Authority (BCFSA) if you are engaged in a dispute with your provincially regulated financial institution. This includes payment cards issued by the financial institution.
Complaint handling process for consumers in PEI
Follow PEI's Consumer, Corporate and Financial Services Division process for filing a complaint, if you are engaged in a dispute with your provincially regulated financial institution, including payment cards.
What is a credit union?
Contact the Financial and Consumer Services Commission if you are engaged in a dispute with your provincially regulated financial institution. This includes payment cards issued by the financial institution.
Debit and credit card basics
Here you will find useful information that can reduce your susceptibility to debit or credit fraud as well as enhance your credit rating.
Making a complaint to a financial institution
Follow these steps when filing a complaint against a federally regulated financial institution.
Identity theft
Protect yourself against identity theft, fraud and spam.
Financial inquiries and complaints in Alberta
Find out how to contact the Office of the Alberta Superintendent of Financial Institutions regarding financial disputes, including disputes related to payment cards issued by a financial institution.
Financial services
Read how Nova Scotia's Financial Institutions Division can help if you are engaged in a payment card dispute with your provincial credit union, trust or loan company.
Credit unions and deposit insurance
Read how the Financial Services Regulatory Authority of Ontario (FSRA) can help if you are engaged in a payment card dispute with your provincial credit union, trust or loan company.
Payment card assistance and complaints in Quebec
Help the Autorité des marchés financiers direct you to relevant information for your particular situation by answering a few questions.