Consumer Information
Commission for Complaints for Telecom-television Services (CCTS) complaints form - Commission for Complaints for Telecom-television Services

If you are unable to resolve a dispute with your mobile phone, home phone or television service provider, submit your complaint to the Commission for Complaints for Telecom-television Services (CCTS).

  • Province/territory: All provinces and territories
Internet disconnection fees - Commission for Complaints for Telecom-television Services

Contact the Commission for Complaints for Telecom-television Services (CCTS) if the cost to disconnect your internet service is not as promised (or advertised).

  • Province/territory: All provinces and territories
The Internet Code: Protecting your rights - Commission for Complaints for Telecom-television Services

Learn how Canadians are protected by the Internet Code, which ensures your service contract is easy to understand and more.

  • Province/territory: All provinces and territories