Consumer Information
Service provider search tool - Canadian Radio-television and Telecommunications Commission

The first step in resolving your complaint is to contact your service provider.

  • Province/territory: All provinces and territories
Commission for Complaints for Telecom-television Services (CCTS) complaints form - Commission for Complaints for Telecom-television Services

If you are unable to resolve a dispute with your mobile phone, home phone or television service provider, submit your complaint to the Commission for Complaints for Telecom-television Services (CCTS).

  • Province/territory: All provinces and territories
Rate increases to internet service - Commission for Complaints for Telecom-television Services

Contact the Commission for Complaints for Telecom-television Services (CCTS) if you wish to dispute a significant increase to your internet service.

  • Province/territory: All provinces and territories