Resources - Collection agencies

Consumer Information
Collection agencies in New Brunswick - Financial and Consumer Services Commission

Discover useful information on dealing with debt collection in New Brunswick.

  • Province/territory: New Brunswick
Collection agencies in Newfoundland and Labrador - Digital Government and Service NL

Discover useful information on dealing with debt collection in Newfoundland and Labrador.

  • Province/territory: Newfoundland and Labrador
Collection agencies in Nova Scotia: Your rights - Service Nova Scotia

Find out what rules collection agencies must follow, and what your rights are as a consumer in Nova Scotia.

  • Province/territory: Nova Scotia
Collection agencies in PEI – Rights and responsibilities of consumers - Consumer, Corporate and Financial Services Division

Find out what your consumer rights and responsibilities are on Prince Edward Island.

  • Province/territory: Prince Edward Island
Collection agencies in Saskatchewan - Consumer Protection Division

Familiarize yourself with the rules collection agencies must follow in Saskatchewan.

  • Province/territory: Saskatchewan
Collection practices in Manitoba - Consumer Protection Office

Discover useful information on dealing with debt collection in Manitoba.

  • Province/territory: Manitoba
Consumer Affairs in Nunavut - Department of Community and Government Services

Learn how Consumer Affairs may help resolve an issue you have with a business in Nunavut and find out what your rights and responsibilities are as a consumer.

  • Province/territory: Nunavut
Debt collection agencies - Office de la protection du consommateur

Discover useful information on dealing with debt collection agencies in Quebec.

  • Province/territory: Quebec
Debt collection in BC - Consumer Protection BC

Learn about debt collection and collection calls in British Columbia.

  • Province/territory: British Columbia
Information about collection agencies - Service Alberta

Find out what a collection agency can and cannot do, how debt repayment agencies work and what creditors do.

  • Province/territory: Alberta
Licensed collection agencies and agents in Yukon - Government of Yukon

Explore a list of registered collection agents and agencies in the Yukon. You will find their contact information at this link.

  • Province/territory: Yukon
Office of Consumer Affairs - Municipal and Community Affairs

For help with consumer tips and information, product safety or filing a consumer complaint, contact MACA’s Consumer Affairs Office.

  • Province/territory: Northwest Territories
Stop collection agency calls - Consumer Protection Ontario

Read more about handling collection agency calls and the rules they must follow when contacting you.

  • Province/territory: Ontario
Dealing with a debt collector - Financial Consumer Agency of Canada

Learn how to deal with debt collectors, your rights as a consumer and how to pay back your debt.

  • Province/territory: All provinces and territories
Debt collection agencies - Innovation, Science and Economic Development Canada

Dealing with debt collection agencies and repaying your debt.

  • Province/territory: All provinces and territories
Your rights concerning debt collection agencies - Financial Consumer Agency of Canada

Find out what rights you have when a federally regulated financial institution, or another party acting on its behalf, contacts you about a debt you owe.

  • Province/territory: All provinces and territories