Resources - Investment fund dealers

Consumer Information
ADR Chambers – IIROC arbitration program - ADR Chambers

Learn how the Investment Industry Regulatory Organization of Canada (IIROC) arbitration program assists member firms, and their clients, with an alternative to legal action when resolving disputes.

  • Province/territory: Alberta
  • Province/territory: British Columbia
  • Province/territory: Prince Edward Island
  • Province/territory: Manitoba
  • Province/territory: New Brunswick
  • Province/territory: Newfoundland and Labrador
  • Province/territory: Northwest Territories
  • Province/territory: Nova Scotia
  • Province/territory: Nunavut
  • Province/territory: Ontario
  • Province/territory: Saskatchewan
  • Province/territory: Yukon
Basic information on investing - Financial Consumer Agency of Canada

Discover the common types of investments, the risk levels associated with different types of investments as well, as their associated costs and fees.

  • Province/territory: All provinces and territories
Can OBSI help? - Ombudsman for Banking Services and Investments

Explore whether the Ombudsman for Banking Services and Investments' (OBSI) free dispute-resolution service for consumers can help you with unresolved complaints against your financial institution or investment firm.

  • Province/territory: All provinces and territories
Enforcement complaints system - Alberta Securities Commission

Learn how the Alberta Securities Commission protects investors by enforcing the province's securities laws as well as protecting investors from improper or fraudulent practices.

  • Province/territory: Alberta
File a complaint - British Columbia Securities Commission

Discover how the British Columbia Securities Commission protects investors by investigating complaints in the investment market.

  • Province/territory: British Columbia
File a complaint - Manitoba Securities Commission

Learn how the Securities Division of the Manitoba Securities Commission protects investors and promotes fair and efficient capital markets throughout the province.

  • Province/territory: Manitoba
Filing a financial complaint in Quebec - L’Autorité des marchés financiers

Contact the Autorité des marchés financiers to file an insurance-related complaint, including those against trust and loan companies.

  • Province/territory: Quebec
For investors - Nova Scotia Securities Commission

Learn how the Nova Scotia Securities Commission provides investors with protection through investor education, ensuring regulatory compliance and enforcing securities laws.

  • Province/territory: Nova Scotia
Guide to making an effective complaint - Financial and Consumer Services Commission

Discover how New Brunswick's Financial and Consumer Services Commission can assist you with questions and complaints concerning credit unions, securities, insurance, trust and loan companies and more.

  • Province/territory: New Brunswick
Homepage - Financial and Consumer Affairs Authority

Find out how the Financial and Consumer Affairs Authority protects consumers by regulating financial products and service providers in Saskatchewan.

  • Province/territory: Saskatchewan
Homepage - Office of the Superintendent of Securities

Find out how the Office of the Superintendent of Securities protects consumers by licensing securities and mutual fund dealers, enforcing securities laws, responding to investor complaints and more.

  • Province/territory: Northwest Territories
Homepage - Office of the Superintendent of Securities

Learn how Nunavut's Office of the Superintendent of Securities protects the investing public, promotes a fair and efficient marketplace and responds to investor complaints.

  • Province/territory: Nunavut
Investor protection - Ontario Securities Commission

Discover how the Ontario Securities Commission works to protect investors, foster fair and efficient markets and monitor compliance with rules governing the securities industry in Ontario.

  • Province/territory: Ontario
Making a complaint to a financial institution - Financial Consumer Agency of Canada

Follow these steps when filing a complaint against a federally regulated financial institution.

  • Province/territory: All provinces and territories
Office of the Superintendent of Securities - Digital Government and Service NL

Contact Digital Government and Service NL to help you answer questions and mediate complaints about mutual fund and securities sales practices.

  • Province/territory: Newfoundland and Labrador
Rights and responsibilities of investors - Financial Consumer Agency of Canada

Discover what you can expect from a certified financial advisor or planner if you feel your rights aren’t being respected, and what rights and responsibilities you have if you self-direct your investments.

  • Province/territory: All provinces and territories
Securities - Office of the Superintendent of Securities

Contact PEI's Superintendent of Securities Office if you have concerns about a company you invested in, the way your investments were handled, or if you believe securities or mutual fund law was breached.

  • Province/territory: Prince Edward Island
Securities and investing - Government of Yukon

Visit the Yukon's Securities and Investment page for helpful information about how to invest your money or making a complaint about a financial investment.

  • Province/territory: Yukon