Resources - Air travel tickets and reservations
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| a | Major air carriers - Customer service departments - Canadian Transportation Agency Bring your complaint to the attention of the air carrier before you file a complaint with the Canadian Transportation Agency.
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| a | Travel - Office de la protection du consommateur Find out how the Office de la protection du consommateur may help you with refunds and other issues with travel that you booked in person or online.
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| a | Travel contracts - Consumer Protection Division Find out how the Consumer Protection Division may help resolve an issue you have with a business including refunds and other issues with travel that you booked in person or online.
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| b | Booking a trip: Your rights in Ontario - Consumer Protection Ontario Have an issue with travel you booked in person or online? Consumer Protection Ontario may help with refunds and other ticket issues.
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| b | File an air travel reservation-related complaint - Canadian Transportation Agency Learn more about how the Canadian Transportation Agency protects the rights of airline passengers, processes complaints and settles disputes between travellers and airlines.
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| b | File an air travel ticket-related complaint - Canadian Transportation Agency Learn more about how the Canadian Transportation Agency protects the rights of airline passengers, processes complaints and settles disputes between travellers and airlines.
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| b | Government of Canada travel advice and advisories - Global Affairs Canada Find out more about official Government of Canada destination-specific travel information which will help you make informed decisions, including how to travel safely while you are abroad.
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| b | Issues related to the quality or delivery of travel services - Consumer Protection BC Have an issue with travel you booked in person or online? If you booked through a licensed travel agent or wholesaler in BC, contact Consumer Protection BC for assistance with refunds and other issues.
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| b | Loyalty programs - Canadian Transportation Agency Read about airline loyalty programs and contact the CTA if you have an issue an airline loyalty program.
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| b | Ticket and reservation complaints in Ontario - Travel Industry Council of Ontario (TICO) Learn how the Travel Industry Council of Ontario (TICO) can provide information or assistance resolving your complaint, if you booked travel through a travel agency.
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| b | Travel - Innovation, Science and Economic Development Canada Buying travel services online, checking travel insurance needs and making air travel complaints.
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