Consumer Information
Major air carriers - Customer service departments - Canadian Transportation Agency

Bring your complaint to the attention of the air carrier before you file a complaint with the Canadian Transportation Agency.

  • Province/territory: All provinces and territories
Airport congestion and flight issues - Canadian Transportation Agency

Learn about your rights and what to do if your baggage is lost, damaged or delayed.

  • Province/territory: All provinces and territories
File a baggage-related complaint - Canadian Transportation Agency

Learn more about how the Canadian Transportation Agency protects the rights of airline passengers, processes complaints and settles disputes between travellers and airlines.

  • Province/territory: All provinces and territories
Government of Canada travel advice and advisories - Global Affairs Canada

Find out more about official Government of Canada destination-specific travel information which will help you make informed decisions, including how to travel safely while you are abroad.

  • Province/territory: All provinces and territories