Info Source: Sources of Federal Government and Employee Information

2014
Industry Canada

Table of Contents

  1. General Information
  2. Institutional Functions, Programs and Activities
  3. Additional Information

1. General Information

Info Source

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides individuals and employees of the government (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

The Introduction and an index of institutions subject to the Access to Information Act and the Privacy Act are available centrally.

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.

Background

Industry Canada reports to Parliament through the Minister of Industry.

Information on the Department's history is available at:
Industry Canada: History

Information on Industry Canada's legislative foundation is available at:
Industry Canada: Mandate

Responsibilities

Information related to Industry Canada's mandate and responsibilities is available at:
Industry Canada: Mandate

2. Institutional Functions, Programs and Activities

Marketplace Frameworks and Regulations

Industry Canada is responsible for the oversight and regulation of a number of aspects of the Canadian marketplace, including bankruptcy, foreign direct investment, federal incorporation, intellectual property and trade measurement. To deliver on its mandate, Industry Canada, through this program, administers framework statutes, regulations, policies and procedures; develops, sets and assures compliance with standards; performs reviews; and holds meetings with a variety of stakeholders. Overall, the program benefits Canadians by ensuring the integrity of the marketplace.

Trade Measurement

Measurement Canada, a special operating agency, ensures the integrity and accuracy of goods and services bought and sold on the basis of measurement in Canada. It protects Canadians against financial loss due to inaccurate measurement and maintains consumer and business confidence in measurement-based financial transactions (trade measurement) by ensuring that devices (e.g., scales, gas pumps, and electricity and natural gas meters) used in Canada meet legislative standards for accuracy and performance. Measurement Canada investigates measurement practices in the Canadian marketplace and compels institutions to take corrective actions when unfair practices are found.

Measurement Canada

Description: Information generated or received as a result of administrating and enforcing the Electricity and Gas Inspection Act and the Weights and Measures Act. This class of records deals with various topics that include: accreditation and/or registration, audit and evaluation of organizations to deliver services on behalf of Measurement Canada; calibration and certification of physical measurement standards and/or measuring apparatus; testing and certifying compliance of electricity and natural gas meters and measuring devices (e.g., gas pumps, retail and commercial scales); compelling corrective actions where non compliance is found; review of alleged offences under the Electricity and Gas Inspection Act or the Weights and Measures Act; testing, evaluation and approval of prototype electricity and natural gas meters and measuring devices; developing or maintaining a sound legislative and regulatory framework to ensure the integrity and accuracy of measurement in the Canadian marketplace.

Document Types: Meter and measuring device specifications, policies and test procedures, minutes of meetings, briefing notes, letters, audits and assessments, information bulletins, Notices of Approval, meter and measuring device inspection certificates, and physical measurement standard certification certificates.

Record Number: IC MC 215

Bankruptcy and Insolvency

For the benefit of investors, lenders and consumers, and in the public interest, the Office of the Superintendent of Bankruptcy (OSB) supervises the administration of estates and matters under the Bankruptcy and Insolvency Act (BIA) and the Companies' Creditors Arrangement Act (CCAA). The OSB provides leadership in protecting the integrity of the bankruptcy and insolvency system by maintaining an efficient and effective insolvency regulatory framework, promoting awareness of the rights and responsibilities of stakeholders, ensuring trustee and debtor compliance with the legislative and regulatory framework through supervision of debtors and of trustees administering estates, and being an integral source of information on Canadian insolvency matters.

Office of the Superintendent of Bankruptcy

Description: General administration files, information on all insolvency estates filed under the Bankruptcy and Insolvency Act and documents related to administration of those estates, including complaints. Registration information about filings under the Companies' Creditors Arrangement Act, including complaints; general enquiries. Information about insolvency trustees from the private sector who administer insolvency estates. Estate files under the Bankruptcy and Insolvency Act, which may be bankruptcies, proposals or receiverships, corporate files or consumer files, may contain, depending on the file, the following documents: assignment, statement of affairs, notice of intention, cash flow statement, requests for extension, proposals, minutes of the meetings of creditors, notes and reports related to examination under oath, bonds, complaints, enquiries, correspondence, court intervention documents, discharge documents for debtors, discharge documents for the trustee and various notices, reports required under the administration of the BIA by the trustee, Royal Canadian Mounted Police (RCMP) investigations, and statement of receipts and disbursements, including trustee fees and expenses, and dividends to creditors. Trustees' related files include various documents related to the qualification process to become a trustee, bonds, financial statements, audits, monitoring reports, practice review reports, banking review documentation, changes in relation to the firm within which the trustee is working, investigation documents if a professional conduct investigation was conducted and RCMP investigations. In relation to the Companies' Creditors Arrangement Act, the OSB also maintains registration documents and other appropriate records relating to the administration of CCAA proceedings filed on or after September 18, 2009. Such other records include documents posted on the web page of the monitor while the proceeding is ongoing. These documents are subsequently transferred to the OSB once the proceeding is completed.

Document Types: Contracts, statements of work, proposals, evaluation criteria, memoranda, procedures, policies, legal opinions, project plans, surveys, agendas, minutes of meetings, briefing notes, practice directions, letters, invoices, audits, assessments, charts, business models, conferences and statistical reports, including insolvency statistics posted on the OSB's website.

Record Number: IC OSB 275

  • Bankruptcy Detection/Investigation Files
    • Description: This data bank contains information about individuals being investigated, the initial complaint, the investigation order from the Superintendent of Bankruptcy to the RCMP indicating the issue requiring investigation and possible offences that have been committed, RCMP investigation reports, investigation results, court decisions, and fines or jail terms imposed. Personal information may include individuals' names.
    • Class of Individuals: Individuals in bankruptcy or who have filed a proposal or who are involved in a bankruptcy or proposal.
    • Purpose: Personal information is used to begin an investigation. The investigation then monitors the actions of individuals in bankruptcy or who have filed a proposal or who are involved in a bankruptcy or proposal. Personal information is collected pursuant to the Bankruptcy and Insolvency Act.
    • Consistent Uses: The information may be used to monitor the progress, result and backlog of investigations initiated by the Office of the Superintendent of Bankruptcy and investigated by the RCMP under the authority of the Bankruptcy and Insolvency Act.
    • Retention and Disposal Standards: Files are kept open until the investigation is closed. Files are retained within division offices indefinitely.
    • RDA Number: 2006/010
    • Related Record Number: IC OSB 275
    • TBS Registration: 000122
    • Bank Number: IC PPU 035
  • Fees and Levies under the Bankruptcy and Insolvency Act
    • Description: This data bank contains information related to funds received or payments made under various sections of the Bankruptcy and Insolvency Act, except those related to the Bankruptcy and Insolvency Records Financial System, namely filing fees by practitioners, levies from trustees, assets undistributed by trustees and dividends unclaimed by creditors. Personal information may include the estate number, name of the estate (individual or corporation), name of the trustee, and names of creditors to whom money may be owed and amounts involved.
    • Class of Individuals: Individuals in bankruptcy, who have filed a proposal or against whom a receivership was filed under the Bankruptcy and Insolvency Act. Creditors to whom money is owed in relation to a bankruptcy or proposal under the Bankruptcy and Insolvency Act.
    • Purpose: Personal information is used to administer the Bankruptcy and Insolvency Act program or activity. Personal information is collected pursuant to the legislative requirements of the Bankruptcy and Insolvency Act and the Financial Administration Act.
    • Consistent Uses: The information is used to create and maintain a public database that is searchable online by creditors so they can identify and then claim funds owed to them by a debtor in relation to a bankruptcy or proposal.
    • Retention and Disposal Standards: Records will be retained for no less than 6 years after the last administrative action. For those estates where not all funds have been distributed, records will be retained indefinitely as there is no time limit for creditors to claim funds owed to them.
    • RDA Number: 2006/010
    • Related Record Number: IC OSB 275
    • TBS Registration: 003554
    • Bank Number: IC PPU 061
  • Estate Files under the Bankruptcy and Insolvency Act
    • Description: This data bank contains information related to all bankruptcies, proposals and receiverships filed under the Bankruptcy and Insolvency Act in Canada. Files are arranged by the estate number, but can be queried by the estate name. Other information contained in estate files includes assignment, statement of affairs, notice of intention, cash flow statement, requests for extension, proposals, minutes of the meetings of creditors, notes and reports related to examination under oath, bonds, complaints, enquiries, correspondence, court intervention documents, various notices, reports required under the administration of the BIA by the trustee, and statement of receipts and disbursements, including trustee fees and expenses. Personal information may include the name, contact information, date of birth, financial information, and total assets and liabilities of the individual filing for bankruptcy or filing a proposal, and the date of the bankrupt's discharge.
    • Class of Individuals: Individuals and corporations that have filed for bankruptcy or filed a proposal, or against whom a receivership was filed.
    • Purpose: Personal information is used to facilitate regulatory control of insolvency processes and for trustee monitoring and auditing purposes. Statistical reports are also run against the bank. Part of the information in the data bank also serves as the public record that the Office of the Superintendent of Bankruptcy must maintain under the Bankruptcy and Insolvency Act. This information is accessible to the public online, by phone and by fax for a fee.
    • Consistent Uses: Although personal, the information is considered public under the Bankruptcy and Insolvency Act. The information, or part of the information, may be used or disclosed to facilitate regulatory control of insolvency processes, for trustee monitoring and auditing purposes, to create the public record that the Office of the Superintendent of Bankruptcy must maintain under the Bankruptcy and Insolvency Act and make it available to the public (the information is accessible to the public online, by phone and by fax for a fee), to facilitate treatment of income tax returns of individuals and corporations that have filed for bankruptcy or filed a proposal by providing part of the information to the Canada Revenue Agency, and to enable updating of credit files by providing part of the information to credit bureaus and Dun & Bradstreet (the information is provided for a fee).
    • Retention and Disposal Standards: For individuals, records will be retained for 10 years after the date of the trustee's discharge if the bankrupt has obtained an absolute or deemed discharge. Records will be retained indefinitely if the bankrupt has not received an absolute discharge. For consumer proposals by individuals, records will be retained for 10 years after the date of the certificate of full performance. For corporations, records will be retained for 10 years after the date of the trustee's discharge and then they will be destroyed. For receiverships, records will be retained for 10 years after the date the notice is received by the OSB. The electronic public record created from part of the information in estate files is kept indefinitely for all estates.
    • RDA Number: 2006/010
    • Related Record Number: IC OSB 275
    • TBS Registration: 003550
    • Bank Number: IC PPU 058

Federal Incorporations

This program allows Canadians and businesses to incorporate at the federal level in accordance with Canada's laws, such as the Canada Business Corporations Act, the Canada Corporations Act, the Boards of Trade Act and the Canada Cooperatives Act (with the exception of financial institutions). It also issues and registers official documents under the Great Seal of Canada. The program's main lines of business include incorporation and related services (such as amalgamation or corporate charter amendments), the dissolution of corporations, rulings on the use of corporate names, the collection and dissemination of information on federal companies, and compliance and enforcement activities related to the statutes it administers. The program's activities mostly affect Canadian businesses, not-for-profit organizations and other corporate entities.

Corporations Canada

Description: Information concerning incorporation of federal companies—contains data on federal corporations that are used for internal record keeping and information dissemination via telephone, mail, fax or the Internet. The master file also contains data used for the issuance of certificates, such as Certificates of Incorporation, or amendments and for the administration of compliance programs.

Document Types: Applications, charters, financial statements, annual reports, enquiries, liaison with companies, and compliance actions, exemptions, arrangement court applications, boards of trade, and corporations.

Record Number: IC COR 200

  • Inquiries and Compliance Activities
    • Description: This bank describes information on individuals and corporations that have filed a complaint or are the subject of an inquiry or a compliance activity under the Canada Business Corporations Act (CBCA), the Canada Not-for-Profit Corporations Act (NFP Act), the Canada Cooperatives Act (Coops Act) or the Canada Corporations Act (CCA). The personal information may include names.
    • Class of Individuals: Shareholders, creditors, directors, officers or members of the corporation that have filed a complaint or who are the subject of an inquiry or a compliance activity.
    • Purpose: Personal information is collected pursuant to the Canada Business Corporations Act (CBCA), the Canada Not-for-Profit Corporations Act (NFP Act), the Canada Cooperatives Act (Coops Act), the Canada Corporations Act (CCA). The personal information is used in the context of an inquiry or a compliance activity with respect to possible non compliance with the CBCA, NFP Act, Coops Act or CCA.
    • Consistent Uses: The information may be used or disclosed for the following purposes: pertaining to the nature of the complaint, the identification of the complainant, the complainant's letter and also information obtained in the context of an inquiry or a compliance activity can be referred to other federal or provincial agencies (securities commissions, police authorities: e.g., the RCMP, the Ontario Provincial Police, the Sûreté du Québec, etc.) and also, with the consent of the complainant, to the corporation or individual person who is being the object of a complaint or a compliance activity.
    • Retention and Disposal Standards: Records will be retained for 6 years after the last administrative action and then are destroyed.
    • RDA Number: 2012/001
    • Related Record Number: IC COR 200
    • TBS Registration: 003304
    • Bank Number: IC PPU 050
  • Notices of Directors of Corporations
    • Description: This bank describes information that is about individuals who became or ceased to be directors of boards of trade and corporations in accordance with the Boards of Trade Act, the Canada Business Corporations Act (CBCA), the Canada Not-for-profit Corporations Act (NFP Act), the Canada Cooperatives Act (Coop Act), the Canada Corporations Act (CCA). Names and addresses of current directors are available to the public by request from Corporations Canada. Copies of notice, which include the residential addresses of directors, are made available to the public upon request and at a fee. The information is available through the corporation file. The bank also records any personal information obtained through the Corporate Name Information Form. The personal information may include name and contact information.
    • Class of Individuals: Directors of corporations and incorporators.
    • Purpose: The personal information is obtained in compliance with the reporting requirements of the Boards of Trade Act (BOTA), the Canada Business Corporations Act (CBCA), the Canada Not-for-profit Corporations Act (NFP Act), the Canada Cooperatives Act (Coop Act), and the Canada Corporations Act (CCA). The information regarding directors of corporations is obtained in compliance with the reporting requirements of the Canada Business Corporations Act (CBCA), the Canada Not-for-profit Corporations Act (NFP Act), the Canada Corporations Act (CCA), the Canada Cooperative Act (CCA). The information obtained through the Corporate Name Information Form is to enable the Director appointed under the Canada Business Corporations Act (CBCA), the Canada Not-for-profit Corporations Act (NFP Act) and the Canada Cooperative Act (Coop Act), to make a name decision. Personal information is collected pursuant to the Boards of Trade Act (BOTA), the Canada Business Corporations Act (CBCA), the Canada Not-for-profit Corporations Act (NFP Act), the Canada Cooperatives Act (Coop Act), and the Canada Corporations Act (CCA).
    • Consistent Uses: There are no consistent uses for this PIB.
    • Retention and Disposal Standards: Records will be retained for a minimum of 6 years after last administrative action related to the corporation and then are destroyed.
    • RDA Number: 2012/001
    • Related Record Number: IC COR 200
    • TBS Registration: 001947
    • Bank Number: IC PPU 049
Registration—Office of the Registrar General of Canada

Description: Information on formal documents, regulations, correspondence with other federal government departments, formal documents and railway deposits.

Document Types: Formal documents and railway deposits.

Record Number: IC COR 205

Investment Review

The purpose of the Investment Canada Act is to provide for the review of significant investments in Canada by non-Canadians in a manner that encourages investment, economic growth and employment opportunities in Canada and to provide for the review of investments in Canada by non-Canadians that could be injurious to national security. This program implements the provisions of the Act by ensuring that the Minister of Industry has the information needed to determine whether an investment is likely to be of net benefit to Canada or whether there are reasonable grounds to believe that an investment could be injurious to national security. This is accomplished by processing notifications filed by investors and completing reviews of transactions under the Act.

Investment Review

Description: Information on notifications and reviews of non-Canadian investment proposals—a complete record of the notifications and applications for review filed by non-Canadians, from completed notification and application forms to all documents filed in the course of a review, including the Minister's decision whether or not the investment is likely to be of net benefit to Canada and in the case of investments that the Minister has decided are likely to be of net benefit to Canada, a record of investor performance with respect to plans and undertakings. Contains information on ministerial opinions and related documents concerning the applicability of the provisions of the Investment Canada Act, regulations, guidelines and interpretation notes in response to written requests submitted by one or more parties to an investment; and ministerial opinions and related information on whether an investor is a Canadian as defined in the Investment Canada Act. A record of national security review.

Document Types: Notice and application in prescribed form; certificates of receipt; subsequent correspondence with investors, including revised plans and undertakings; consultations with relevant provincial governments and federal departments; third party representations; statutory documentation to the Minister; advice; and results of monitoring the performance of investors' plans and undertakings, including the revised plans and undertakings, submissions to the Governor-in-Council, legal analysis, legal opinions and memorandum for the Minister or the Director of Investments.

Record Number: IC SBM 730

Intellectual Property

This program administers Canada's system of intellectual property (IP) rights, namely patents, trademarks, copyrights, industrial designs and integrated circuit topographies. The Canadian Intellectual Property Office (CIPO) grants and registers IP rights, legally recognizing certain endeavours of originality and creativity. It also disseminates information related to these rights to businesses, educational institutions and Canadians. CIPO's role is to ensure that IP contributes to an acceleration of Canadian economic development and that the benefits of the IP system accrue to Canadians. This program is entirely financed through a revolving fund and is fully cost recovered from client fees. Its clients include foreign and Canadian applicants for IP protection, users of IP information and the Canadian business community.

Copyrights, industrial designs and integrated circuit topographies

Description: Information and legislative records related to copyrights, industrial designs, integrated circuit topographies and timber marks for applications filed and registered in Canada.

Document Types: Act and regulations; applications; registrations; licences; assignments; Commissioner's decisions; revisions; correspondence; enquiries; client feedback; survey results; and liaison with the private sector and other federal departments.

Record Number: IC CIP 570

Patents

Description: Information and legislative records related to inventions for patent applications filed and registered in Canada.

Document Types: Act and regulations; applications; registration; grants; licences; assignments; legal and court actions; appeals; Commissioner's decisions; studies; client feedback; survey results; correspondence; enquiries; research and technical data; liaison with universities, associations, other federal departments and international patent offices; patent agents register; classification manuals; Public Servants Inventions Act; and technology.

Record Number: IC CIP 100

  • Inventor, Assignee and Patentee Index Cards
    • Description: This bank contains an inventory of names of individuals who have invented, acquired by assignment or been granted patents of inventions under the patent program. The information content includes names of inventors, assignees or patentees; titles of the inventions; patent serial numbers and assignment registration numbers. Index cards cover the period from 1927 to 1997, except for applications filed prior to October 1989.
    • Class of Individuals: Patentees.
    • Purpose: This bank constitutes a complete inventory of names of individuals who have been granted patents under the patents program or have acquired patent by assignment.
    • Consistent Uses: The derivative use of this bank is to verify patent numbers of individuals.
    • Retention and Disposal Standards: Records in this bank are retained at headquarters for an indefinite period.
    • RDA Number: 97/002
    • Related Record Number: IC CIP 100
    • TBS Registration: 000126
    • Bank Number: IC PPU 041
  • Intellectual Property Agent Records
    • Description: This bank contains histories of persons eligible to register as an IP Agent before the Canadian Intellectual Property Office. Contents include the registration document, copies of the registration certificates personal data such as education, work experience and other qualifications, examination results, and other related correspondence.
    • Class of Individuals: The personal information relates to patent and/or trade-mark agents.
    • Purpose: The bank is used to provide an official record of all persons eligible to register as IP agents.
    • Consistent Uses: Maintenance of active agents, used for registrations of IP practitioners.
    • Retention and Disposal Standards: These records are stored indefinitely since registration can be reactivated anytime.
    • RDA Number: 97/002 and 2000/17
    • Related Record Number: IC CIP 100 and IC CIP 105
    • TBS Registration: 002113
    • Bank Number: IC PPU 043
Trade-Marks

Description: Information and legislative records related to trade-marks filed and registered in Canada.

Document Types: Act and regulations; applications; registrations; licences; assignments; correspondence, enquiries; client feedback; abandonments; appeals; oppositions; practice notices; Registrar's decisions; Court Orders; expungements; registered users; list of trade-marks, list of geographical indications; official marks; Boy Scout marks, Girl Guide marks; Canadian Nurses Association marks; Royal Canadian Legion marks, Plant Varieties; Olympic and Paralympic marks.

Record Number: IC CIP 105

  • Intellectual Property Agent Records
    • Description: This bank contains histories of persons eligible to register as a IP Agent before the Canadian Intellectual Property Office. Contents include the registration document, copies of the registration certificates personal data such as education, work experience and other qualifications, examination results, and other related correspondence.
    • Class of Individuals: The personal information relates to patent and/or trade-mark agents.
    • Purpose: The bank is used to provide an official record of all persons eligible to register as IP agents.
    • Consistent Uses: Used for the registration and maintenance of active agents listing.
    • Retention and Disposal Standards: These records are stored indefinitely since registration can be reactivated anytime.
    • RDA Number: 97/002 and 2000/17
    • Related Record Number: IC CIP 100 and IC CIP 105
    • TBS Registration: 002113
    • Bank Number: IC PPU 043

Internal Trade Secretariat

The Agreement on Internal Trade (AIT) is an intergovernmental trade agreement signed by Canadian First Ministers; it came into force in 1995. The purpose of the AIT is to reduce and eliminate, to the extent possible, barriers to the free movement of persons, goods, services and investment within Canada and to establish an open, efficient and stable domestic market. The Internal Trade Secretariat provides administrative and operational support to the Committee on Internal Trade, to its Chair and to other committees or working groups established under the AIT or by the committee. It works closely with government officials to ensure the effective implementation of the AIT. The Secretariat supports the Committee on Internal Trade in preparing the reports, compiling and disseminating information from parties and ensuring appropriate support for the dispute resolution process. As a neutral third party, the Secretariat has facilitated ongoing negotiations to broaden and deepen the scope of the AIT. The work requires close and continuous contact with federal, provincial and territorial governments to facilitate the smooth and effective operation of the committees and working groups. The Secretariat plays an important role in assisting parties to fully implement the AIT, to pursue negotiations mandated by the AIT and to meet their outstanding obligations under the AIT. All parties share the Secretariat's operating costs. The federal government's share of the Secretariat's budget is 50 percent, which is paid by Industry Canada through a grant.

Internal Trade Secretariat Governance and Formal Evaluation

Description: A Treasury Board submission process was conducted in 2009 to secure further federal funding of the ITS. Pursuant to the terms of this submission, private consultants were hired to conduct a formal evaluation of the Secretariat and of the way in which the federal government's financial contribution is spent. Several briefing notes have been written about the ITS, both generally and within the specific context of this process, to keep the Department's senior management informed.

Document Types: Evaluation forms, TB Submission and briefing notes.

Record Number: IC SPS 775

 

Spectrum, Telecommunications and the Online Economy

This program enables Canadians to benefit from a globally competitive digital economy that drives innovation, productivity and future prosperity. This includes developing and administering domestic regulations, procedures and standards that govern Canada's radiocommunication and telecommunications industries. The program sets legislative and policy frameworks to encourage competition and private sector investment in world-class digital infrastructure, confidence in the online marketplace, and greater adoption of digital technologies by business. The program maximizes the public benefits of spectrum by managing it efficiently and effectively, and promotes global telecommunications through the development of international treaties and agreements. International online trade and commerce is facilitated through participation in international bilateral and multilateral forums.

Spectrum Management and Telecommunications

The goal of this program is to ensure the orderly and secure evolution of Canada's radio spectrum and telecommunications infrastructure through the development of a coherent regulatory framework, promotion of competition, establishment of sufficient regulation, enforcement of domestic and international requirements, and negotiation and promotion of international standards and treaties. This provides Canadian industries with the favourable conditions they need to develop, introduce and market leading technologies and services. The radio spectrum is a finite resource and can accommodate only a limited number of simultaneous users. Management of the radio spectrum requires careful planning to maximize its value for public and private services. This is achieved through the development and implementation of operational policies, procedures, processes, technical standards and international treaties. The program also provides for an assessed annual contribution to the International Telecommunication Union (ITU), in which Canada participates as a Member State. Canada participates in ITU meetings to influence the Union's direction and decision making in support of Canadian interests. Another goal of this program, which has the lead role for emergency telecommunications in Canada, is to make telecommunications services accessible to Canadians and to ensure that the public derives maximum benefit from their use.

Spectrum Management and Telecommunications

Description: Includes material relating to the development of spectrum regulatory and operational policies and procedures, radio spectrum utilization, development of technical standards and regulations for telecommunication systems, international treaties and agreements (including Mutual Recognition Agreements), investigations on vulnerabilities and security of telecommunications, certification of broadcasting facilities, availability of emergency telecommunication services, the authorization of radiocommunication and broadcasting systems, certification of radio operators, certification of radio equipment, registration of telecommunications equipment, accrediting foreign and domestic conformity assessment bodies, radiocommunication interference investigations, and enforcement of the Radiocommunications Act and the Telecommunications Act and their Regulations.

Document Types: Memoranda, procedures, policies, project plans, surveys, statistical reports, agendas, minutes of meetings, briefing notes, letters, audits, implementation reports, communiqués, licenses, certifications, resolved/unresolved issue reports, proposals, applications, monitoring reports, and inspection and investigation reports.

Record Number: IC SIT 925

  • Prime Minister's Awards for Teaching Excellence and Prime Minister's Awards for Excellence in Early Childhood Education (ECE)
    • Description: This bank describes information that is related to nomination submissions for the Prime Minister's Awards, which includes signed nomination forms. The personal information may include names, contact information, teaching/training certifications, operating licenses letters of experience, status cards or letters confirming Aboriginal status and letters of support.
    • Class of Individuals: The personal information relates to teachers, of kindergarten to grade 12, early childhood educators and school / learning setting administrators.
    • Purpose: The personal information is used to select recipients for the awards and promotes their achievement.
    • Consistent Uses: There are no consistent uses for this PIB.
    • Retention and Disposal Standards: Records will be retained for up to 10 years after file closure and then are destroyed.
    • RDA Number: 2009/003
    • Related Record Number: IC SIT 925
    • TBS Registration: 002915
    • Bank Number: IC PPU 001
  • Spectrum / Telecommunications Client Operation File (Workflow and documentation management)
    • Description: This bank describes information that is used in support of managing all activities related to radio frequency spectrum licence applications. The personal information may include name and contact information.
    • Class of Individuals: The information relates to applicants of radio station and spectrum licences.
    • Purpose: The personal information is used to ensure regulatory requirements are met for the issuance and management of radio/spectrum licences.
    • Consistent Uses: There are no consistent uses for this PIB.
    • Retention and Disposal Standards: Records will be retained for 10 years after cancellation, expiration, withdrawal, suspension or revocation and then are destroyed.
    • RDA Number: 82/005
    • Related Record Number: IC SIT 925
    • TBS Registration: 004152
    • Bank Number: IC PPU 083
  • Spectrum/Telecommunications Client Operation File (Radio Operator Certification)
    • Description: This bank describes information that is related to amateur and professional radio operators. The personal information may include name, date of birth, radio operator certificate number, class of certificate, and date of issue of certificate.
    • Class of Individuals: This information relates to radio operators.
    • Purpose: The personal information is used to establish eligibility for radio operator certificates and to maintain a list of amateur and professional radio operators holding certificates of proficiency for the appropriate type of service. Concerning amateur radio operators specifically, the intent was to establish and maintain a list of amateurs' certificate qualifications and call sign information for public dissemination, sharing and reproduction by anyone, in order that all amateurs would be aware that the frequencies and emissions of other amateurs with whom they may communicate have been authorized to be used pursuant to the Radiocommunications Act. Personal information is collected pursuant to the Radiocommunications Act.
    • Consistent Uses: There are no consistent uses for this PIB.
    • Retention and Disposal Standards: For amateurs, files are retained two years after the certificate is invalid, for professionals—20 years (5 active and 15 dormant). Operators' examination results are retained for five years (active for two and dormant for three). Radio Operator Certificates records are retained for 20 years (active for 5 and dormant for 15). Destruction through agreement with Library and Archives Canada.
    • RDA Number: 79/002
    • Related Record Number: IC SIT 925
    • TBS Registration: 003387
    • Bank Number: IC PPU 019
  • Telecommunications Engineering and Certification
    • Description: This bank describes information that is related to memberships in various committees such as national standards committees on telecommunications and information technology. The personal information may include name, contact information and professional title.
    • Class of Individuals: Members of various committees, such as national standards committee.
    • Purpose: The personal information is used to disseminate information on standards and administer national standards committees.
    • Consistent Uses: There are no consistent uses for this PIB.
    • Retention and Disposal Standards: Records will be retained for 10 years after last administrative action and then are destroyed.
    • RDA Number: 79/002
    • Related Record Number: IC SIT 925
    • TBS Registration: 003389
    • Bank Number: IC PPU 023
  • Spectrum/Telecommunications Client Operation File (Radio Station/Spectrum Licensing)
    • Description: This bank describes information that is related to non-broadcasting radio/spectrum licensing information, derived from applications submitted by applicants for radio/spectrum licences. It contains information such as radio frequencies, call signs, emissions, station location. The personal information may include name and contact information.
    • Class of Individuals: This information relates to applicants and holders of radio/spectrum licences.
    • Purpose: Information was obtained in order to license and control the use of all non-broadcasting radio station systems in Canada for the planning and management of the radio frequency spectrum. In particular, this bank is used in the frequency selection process for new or existing stations and in associated electromagnetic compatibility studies. It also provides information needed for the identification of sources of interstation interference, policy formulation and frequency utilization study purposes. It is used extensively to carry out our coordination obligations as per the terms of cross-border sharing arrangements with the United States. The licensee and licence fee accounting information is used for the collection of annual licence renewal fees. In most cases, the information that appears on the face of radio/spectrum licences is available for release upon request. Information such as names and addresses of licensees, assigned radio frequencies, call signs, emissions, band width and power is provided to selected government bodies, persons or companies in connection with frequency coordination procedures for station or system planning, for reference or for similar purposes. Personal information is collected pursuant to the Radiocommunications Act.
    • Consistent Uses: The information may be used or disclosed for the following purposes: part of this information is shared with the following organizations, agencies and government departments: Fisheries and Oceans Canada to enable them to invoice ship-to-shore services; the Canadian Coast Guard to ascertain whether a vessel has a valid radio equipment licence prior to placing telephone calls or passing traffic; a call sign and/or name is provided to the Search and Rescue Coordination Centre so that vessel/aircraft routes may be established to facilitate the location of lost vessels or aircraft; various agencies and organizations in Canada and the U.S. for coordination of frequencies and system parameters; law enforcement agencies for investigations relating to offences under the Radiocommunication Act; organizations providing radio services to the public in order to establish that their clientele is licensed; equipment suppliers to facilitate the commissioning of their clients' communications systems; and Fisheries and Oceans Canada, National Defence and other organizations to provide information on privately operated non-directional navigation beacons in the interest of safety.
    • Retention and Disposal Standards: Records will be retained for 10 years after last administrative action (e.g. cancellation, suspension, revocation) and then are transferred to Library and Archives Canada (LAC) as archival records.
    • RDA Number: 79/002
    • Related Record Number: IC SIT 925
    • TBS Registration: 003388
    • Bank Number: IC PPU 021
International Telecommunication Union Participation Program

Description: Includes material related to Industry Canada's participation in the activities of the ITU, the United Nations specialized agency for information and communication technology issues. IC promotes and coordinates Canadian participation in the ITU. The records relate to Industry Canada's efforts to consolidate, promote and protect the interests of the Canadian Government, Canadian telecommunications carriers, users and manufacturers and other Canadian organizations concerned with the work of the ITU. These records may contain information on public or private organizations interested in the work of the ITU, agendas and summary records of meetings in preparation for ITU meetings.

Document Types: Proposals, positions, memoranda, legal opinions, statistical reports, agendas, minutes of meetings, briefing notes, membership lists, and registration information.

Record Number: IC SPS 780

Electronic Commerce

This program strengthens Canadians' confidence in the marketplace by protecting individual privacy and curbing Internet threats. The successful integration of e-business into the Canadian economy is dependent on the level of trust and confidence businesses and consumers have in the digital environment. This program clarifies marketplace rules through the development of legal and policy frameworks in the areas of privacy protection, online security and appropriate Internet content and removes barriers to the use of e-commerce in conjunction with the private sector. To improve market efficiency, the program promotes the conduct of e-business across all sectors of the economy and helps facilitate online trade and commerce internationally through the sharing of best practices and international benchmarking.

Electronic Commerce

Description: Includes material relating to the development of e-economy metrics and policies, benchmarking Canadian industries and sectors, and encouraging public-private partnerships.

Document Types: Electronic commerce; privacy policy and cyber security; e-business development; and international e commerce policy. Memoranda, decks, procedures, policies, project plans, surveys, statistical reports, agendas, minutes of meetings, briefing notes, letters, audits, implementation reports, communiqués, background papers, Task Force reports, and discussion papers on related document types.

Record Number: IC SIT 865

 

Consumer Affairs

This program gives consumers a voice in the development of government policies and enables them to be effective marketplace participants. It is part of the Department's consumer affairs role under the Department of Industry Act, which directs the Minister to promote the interests and protection of consumers. Through research and analysis on marketplace issues, the program supports both policy development and the intergovernmental harmonization of consumer protection rules and measures. It contributes to effective consumer protection through collaboration with provincial and territorial consumer protection agencies under Chapter 8 of the Agreement on Internal Trade and with other governments through the Organisation for Economic Co-operation and Development's Consumer Policy Committee. Industry Canada, through this program, identifies important consumer issues and develops and disseminates consumer information and awareness tools. These consumer protection information products and tools are developed either by the program itself or in collaboration with other consumer protection agencies. Finally, the program provides financial support to not-for-profit consumer and voluntary organizations through the Contributions Program for Non-profit Consumer and Voluntary Organizations. The purpose of this support is to encourage the organizations to reach financial self-sufficiency and to assist them in providing meaningful, evidence-based input to public policy in the consumer interest.

Consumer Affairs

Description: The Office of Consumer Affairs strengthens the consumer's role in the marketplace by providing research and analysis on consumer marketplace issues, developing and disseminating consumer information and awareness tools and providing financial support to not-for-profit consumer and voluntary organizations, in the form of a Contributions Program, to encourage them to reach financial self-sufficiency and assist them in providing meaningful, evidence-based input to public policy in the consumer interest.

Document Types: Memoranda, letters, decks, briefing notes, reports, agendas, meeting minutes, application guides, applications for funding, contribution agreements, proposals, procedures, program evaluations, work plans, correspondence, assessments and recommendations for funding, applicant guides and program evaluations.

Record Number: IC OCA 550

  • Complaints and Enquiries
    • Description: This bank describes information that is related to the analysis of incoming queries and complaints, the formulation for responses by staff, including supporting research material, or routing to other responsible organizations. The personal information may include name and contact information.
    • Class of Individuals: General public.
    • Purpose: The personal information is used to support the administration of complaints and enquiries from the general public.
    • Consistent Uses: The information may be used or disclosed for the following purposes: compiling statistics or trends, referring information to other federal and provincial consumer bodies or agencies, and for the purpose of consumer redress.
    • Retention and Disposal Standards: Records will be retained for 3 years after last administrative action and then are destroyed.
    • RDA Number: 78/005
    • Related Record Number: IC OCA 550
    • TBS Registration: 001873
    • Bank Number: IC PPU 032

Financial Assistance—Contributions Program for Non-Profit Consumer and Voluntary Organizations

Description: This bank describes information that is related to the Contributions Program for Non-Profit Consumer and Voluntary Organizations. The Program provides financial support to not-for-profit consumer and voluntary organizations, in the form of a Contributions Program, to encourage them to reach financial self-sufficiency and assist them in providing meaningful, evidence-based input to public policy in the consumer interest.

Document Types: Contribution agreements, proposals, program evaluations, memoranda, letters, procedures, work plans and applicant guides.

Record Number: IC OCA 555

 

Competition Law Enforcement

The objectives of this program are to maintain and encourage competition to achieve a number of objectives, including promoting the efficiency and adaptability of the Canadian economy and protecting competitive markets. This program also promotes equitable opportunities for businesses to participate in the Canadian economy to provide consumers with competitive prices and product choices. The Competition Bureau, an independent law enforcement agency, is responsible for the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act and the Precious Metals Marking Act. It seeks to ensure that businesses and individuals conform with the legislation under its jurisdiction through negotiated settlements, consent agreements and, where appropriate, prosecuting anti-competitive conduct through litigated proceedings. It protects competitive markets by detecting, disrupting and deterring anti-competitive conduct. The Competition Bureau encourages reliance on market forces. It provides advice to government legislators and policy-makers and intervenes and/or makes representations before federal and provincial boards, commissions and tribunals to encourage competition as a means of achieving policy or regulatory objectives.

Competition

Description: Includes materials related to the administration and enforcement of the Competition Act, the Textile Labelling Act, the Precious Metals Marking Act and the Consumer Packaging and Labelling Act. This involves detecting and deterring civil anti-competitive behaviour, criminal anti-competitive behaviour, false or misleading representations and deceptive representations, reviewing merger transactions and ensuring that products subject to the Textile Labelling Act, the Precious Metals Marking Act and the Consumer Packaging and Labelling Act bear certain labelling or marking information. These records may include material collected and/or prepared as part of an investigation and/or inquiry such as enquiries, complaints, correspondence, legal proceeding or alternative case resolutions; related policies and procedures, international agreements, cooperation and liaison; interventions and representations before Boards, Commissions and/or Tribunals, as well as information related to the interpretation and application of these Acts.

Document Types: Memoranda, assessments, briefing notes, contracts, statements of work, evaluation criteria, policies, procedures, project plans, surveys, agendas, minutes of meetings, letters, invoices, and communications, etc.

Record Number: IC CB 075

  • Complaints submitted to the Competition Bureau
    • Description: This bank describes information that is related to complaints made by the general public concerning offences under the Competition Act, the Consumer Packaging and Labelling Act, the Precious Metals Marking Act and the Textile Labelling Act. The personal information may include name, contact information and occupation.
    • Class of Individuals: General public.
    • Purpose: The personal information is used to administer complaints received as part of the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Precious Metals Marking Act and the Textile Labelling Act. Complaints are examined and may be used to identify areas of concern that require further investigative activity. Accordingly, the Bureau does not issue a report on each complaint received, but rather summarizes its activities in the Annual Report of the Commissioner of Competition. Personal information is collected pursuant to the Competition Act, the Consumer Packaging and Labelling Act, the Precious Metals Marking Act and the Textile Labelling Act.
    • Consistent Uses: The information may be used or disclosed for the following purposes: specific investigation files may be disclosed to the Attorney General or Competition Tribunal for the purpose of administration and enforcement of the Acts and to other law enforcement agencies.
    • Retention and Disposal Standards: Records are retained for up to 15 years after the case is closed after which select files may be transferred to Library and Archives Canada (LAC) as archival records.
    • RDA Number: 2005/006
    • Related Record Number: IC CB 075
    • TBS Registration: 002709
    • Bank Number: IC PPU 034
 

Science, Technology and Innovation Capacity

This program supports the Minister of Industry and the Minister of State (Science and Technology) in their science, technology and innovation responsibilities. It sets the strategic direction for the policies and programs that support and stimulate research, development and innovation in Canada. In collaboration with portfolio partners, other government departments and external stakeholders from the private and public sectors, the program fosters an environment that is conducive to innovation and promotes scientific excellence.

Government Science and Technology Policy Agenda

This program supports science, technology and innovation (ST&I) and aims to improve Canada's research and development capacity and excellence by developing and formulating policy frameworks to position ST&I in the context of broader government policy. It also develops specific policies and programs to support highly qualified people, the direct and indirect costs of higher education research, and research infrastructure. This is accomplished through partnerships with various stakeholders, including other government departments (particularly science-based departments and agencies); through consultation with private sector stakeholders, universities and colleges and their associations and provincial governments; and through international forums and collaborative relationships. This program also supports the activities of the Science, Technology and Innovation Council (STIC). STIC is an independent advisory body that provides the Government of Canada, through the Minister, with external policy advice on ST&I issues. STIC regularly produces national reports measuring Canada's ST&I performance against international standards of excellence. STIC's advice helps inform government policy development and decision making.

Government Science and Technology Policy Agenda

Description: Data is collected from various sources and used to undertake research and statistical analysis related to science, technology and innovation within Canada and in an international context. This information is used to inform policy development, to provide policy advice to support the government's broader S&T priorities, and to advance Canada's S&T agenda. Documentation supports the provision of policy advice on science, technology and innovation issues and development of public reports that measure Canada's science, technology and innovation performance against international standards of excellence.

Document Types: Briefing notes, policy options, advice letters, budget proposals, statistical and comparative analyses, recipient proposals and strategic plans, university strategic research plans, Treasury Board submissions, Memoranda to Cabinet, Funding Agreements, business plans, annual reports, performance reports and corporate plans from recipients, contracts, audits and evaluations, program design and progress reports, meeting records, agendas, presentations, correspondence, IC corporate reports (e.g., Departmental Performance Reports, Reports on Plans and Priorities, Economic Action Plan Update documents), policy position papers, and background analysis. Research and analysis on policies and programs related to science, technology and innovation in Canada and internationally, records generated through international liaison, federal-provincial relations, and stakeholder relations/consultations.

Record Number: IC SIS 740

Science and Technology Partnerships

This program supports the effective and efficient implementation of science and technology programs delivered by the Department and its portfolio partners. This involves working closely with the federal granting councils within the Industry Portfolio (the Natural Sciences and Engineering Research Council of Canada and the Social Sciences and Humanities Research Council of Canada) and managing the federal contributions and grants to centres of excellence and organizations including the Canada Foundation for Innovation, the Canadian Institute for Advanced Research, CANARIE Inc., the Council of Canadian Academies, Genome Canada, the Trudeau Foundation, the Perimeter Institute for Theoretical Physics, the Institute for Quantum Computing, and the Ivey Centre for Health Innovation and Leadership.

Science and Technology Partnerships

Description: Documentation supporting the provision of policy advice on science, technology and innovation issues. Data is collected from various sources and used to undertake research and statistical analysis related to science, technology and innovation within Canada and in an international context. This information is used to inform policy development, provide policy advice to support the government's broader S&T priorities, and to advance Canada's S&T agenda. Data is collected from various sources to document Industry Canada's oversight and monitoring of funding agreements with recipient organizations. These records include policy and analytical materials concerning the management, performance, and outcomes of funding.

Document Types: Written recommendations, working papers and research documentation, agendas, briefings, supporting documentation, meeting minutes, Board of Director meeting material, payment documents, correspondence, Treasury Board submissions, Memoranda to Cabinet, funding agreements, business plans, annual reports, performance reports and corporate plans from recipients, contracts, audits and evaluations, program design and progress reports.

Record Number: IC SIS 745

 

Information and Communication Technologies Research and Innovation

Through the Communications Research Centre Canada, this program conducts research on advanced telecommunications and information technologies to ensure an independent source of advice for public policy and to support the development of new products and services for the information and communication technologies (ICT) sector. Research projects involve a combination of in-house activities, tasks performed for other government departments on a cost-recovery basis, and partnerships with industrial and academic organizations. The research performed provides insight into future technologies, which assists Industry Canada in developing telecommunications policies, regulations and program delivery; improves other government departments' ICT-related decision making; and closes the innovation gap by transferring new technologies to Canadian industry.

Information and Communication Technologies Research and Innovation

Description: Includes the development of standards and regulations, the deployment and use of broadband communications infrastructure, the development of knowledge and expertise in selected areas of communications technologies application such as national defence, public safety and space-based communications, and the exploration of new areas of communications technology which may be useful for future Canadian requirements and to assist companies in acquiring knowledge that would be otherwise difficult to obtain.

Document Types: Scientific publications and technical reports, statements of work, proposals, memoranda, project plans, surveys, statistical reports, briefing notes, practice directions, assessments, communiqués, contracts, evaluation criteria, procedures, policies, project plans, implementation reports, copyrights, practice, business models, and licenses.

Record Number: IC CRC 920

 

Industrial Research and Development Financing

This program helps Canadian businesses increase research and development (R&D) activities by investing in innovative projects through such measures as repayable contributions. Agreements normally specify which funding will come from the federal government and which from other sources. Projects are chosen based on their ability to generate strategic R&D investment, develop new technologies, and maximize Canadian innovation capacity and expertise.

Automotive Innovation

The Automotive Innovation Fund was put in place to support the production of innovative, greener and more fuel-efficient vehicles by contributing to strategic, large-scale research and development (R&D) projects in the automotive sector. It provides support in the form of repayable contributions to automotive-related companies to fund innovative activities related to automotive engineering, R&D and manufacturing modernization to position the Canadian industry to lead in producing the cars of the future. This program supports Canada's environmental agenda in advancing R&D and innovation to increase automobile fuel efficiency, thereby contributing to meeting the objectives of Canada's Clean Air Agenda and new fuel consumption regulations. Through this program, Industry Canada considers funding proposals that provide for private sector investment in Canada of more than $75 million over five years.

Automotive Innovation

Description: Records and information created, collected and maintained by the institution include documents intended for reporting to Government and information on program applicants (firms).

Document Types: Briefing notes, issue notes, cabinet documents, correspondence, emails, question period cards, decks, reports, applications, and assessments.

Record Number: IC IND 140

Aerospace Innovation

This program supports the research and development of new technologies for the next generation of fuel-efficient and safe commercial aircraft by encouraging and leveraging private sector investment. It enhances and maintains the technological base and capabilities of Canadian aerospace firms and encourages the growth of the Canadian pool of highly-qualified personnel in the commercial aircraft industry. To achieve this purpose, the program provides conditionally repayable contributions that support the research and development of new technologies within Canada.

Aerospace Innovation

Description: Records and information created, collected and maintained by the institution include documents intended for reporting to Government and information on program applicants (firms).

Document Types: Briefing notes, issue notes, cabinet documents, correspondence, emails, question period cards, decks, and reports.

Record Number: IC IND 145

Strategic Aerospace and Defence Initiative

The Strategic Aerospace and Defence Initiative (SADI) encourages the development of innovative products and services; enhances the competitiveness of Canadian aerospace, defence, space and security (A&D) firms; and fosters collaboration among research institutes, universities, colleges and the private sector. SADI is a component of the Government's science and technology strategy, which aims to mobilize Science and Technology to Canada's competitive advantage. The program acts as a catalyst for new A&D investments by providing repayable contributions to Canadian A&D companies for strategic industrial research and pre-competitive development. SADI accepts applications on an ongoing basis. Projects are selected following a rigorous review, which includes financial, technical and market criteria. The program is partially financed with funds that were previously allocated to Technology Partnerships Canada (TPC) and repayments received from TPC and SADI projects.

Strategic Aerospace and Defence Initiative

Description: Information on SADI projects which may include material relating to product development, process development, technology development, production capability development, market feasibility studies, supplier development and defence conversion.

Document Types: Briefing notes, issues notes, Cabinet documents, correspondence, emails, Question Period cards, decks, project summary forms, contribution agreements, financial data outlines, project data sheets, project amendment forms, project proposals; and project claims, project monitoring updates, project and program media packages and project risk analyses, repayment data and forecasts.

Record Number: IC ITO 750

Technology Partnerships Canada

The Technology Partnerships Canada (TPC) program provided repayable contributions to businesses in all regions of Canada to stimulate industrial research and pre-competitive development in aerospace and defence, environmental, life sciences and information and communications technologies, and advanced manufacturing industries. The program leverages investment in projects that produced a wide range of economic, social and environmental benefits for Canadians. As of December 31, 2006, TPC no longer accepted applications for new projects. However, the Department continues to manage existing projects that make up TPC's $3.5 billion portfolio. This involves reviewing project status, paying eligible claims, and receiving repayments.

Technology Partnerships Canada

Description: Information on Technology Partnerships Canada projects which may include material relating to: product development, process development, technology development, production capability development, market feasibility studies, supplier development and defence conversion; enabling technologies relating to advanced manufacturing and processing, applications of biotechnology, and applications of advanced information technologies; environmental technologies relating to clean process technologies, waste reduction and recycling, water-pollution control, energy and water conservation, and clean car technologies; hydrogen and hydrogen-compatible technologies, such as fuel cells and those used to produce, store and distribute hydrogen.

Document Types: Briefing notes, issues notes, Cabinet documents, correspondence, emails, Question Period cards, decks, investment decision documents; financial data outlines, project data sheets, repayment data and forecasts, project amendment forms, project proposals; and project claims, project monitoring updates, project and program media packages and project risk analyses.

Record Number: IC ITO 760

 

Small Business Research, Advocacy and Services

The Department's work in this program area is aimed at enhancing the growth and competitiveness of small business and encouraging entrepreneurship. Through this program, Industry Canada raises awareness across government of the challenges facing small businesses; provides knowledge and expertise on small and medium-sized enterprises (SMEs) in a number of areas, including statistics, entrepreneurship, financing, innovation and growth firms; recommends policy options; delivers programs that help support SMEs and entrepreneurial activity across Canada; and provides advice and support related to the Business Development Bank of Canada.

Canada Small Business Financing

The Canada Small Business Financing Program is designed to help Canadian small and medium-sized enterprises (SMEs) access financing that would not otherwise be available or would only be available under less favourable terms. It is a loan loss-sharing program delivered in partnership with financial institutions. To be eligible for this program, SMEs must be for-profit businesses with revenues of less than $5 million per year. Under the program, financial institutions can make term loans on real property, leasehold improvements and equipment. In the event that a registered loan defaults, the government pays 85 percent of the net eligible losses. This is a national program operating in all provinces and territories.

Canada Small Business Financing

Description: General information on the operation, service delivery, contracts for services and policies of the Canada Small Business Financing (CSBF) Program. Also includes records of registered CSBF loans and claims for loss submissions.

Document Types: Registration forms, Claims for Loss Forms, contracts, request for proposal, evaluation criteria, evaluations, memoranda, guidelines, policies, project plans, research reports, briefing notes, invoices, audits, assessments, letters/correspondence, and compliance reviews.

Record Number: IC SBM 605

Notes: Industry Canada is also responsible for conducting research, evaluating and reporting on the operations of the CSBF Program. The Canada Small Business Financing Act requires a comprehensive review to be completed and laid before each House of Parliament every five years. It also requires the tabling of an annual report on the administration of the CSBF Program for each fiscal year.

Canada Business Network

The Canada Business Network (CBN) provides potential Canadian entrepreneurs and existing small businesses with one-stop access to government information on programs, services and regulations as well as business-related tools. By integrating information from federal, provincial and territorial governments into one convenient service, CBN helps small businesses save time and make informed business decisions that can help them start, succeed and grow. The service is offered through the Internet at www.canadabusiness.ca, through toll-free telephone at 1-888-576-4444 and through 13 service centres located across Canada. The program is managed by five lead departments and agencies: Industry Canada (for national activities and in Ontario), the Canadian Northern Economic Development Agency (in the Northern Territories), Western Economic Diversification Canada (in the Western Provinces), the Atlantic Canada Opportunities Agency (in the Atlantic Provinces) and the Economic Development Agency of Canada for the Regions of Quebec (in Quebec). The program is delivered in collaboration with the provinces and territories and some not-for-profit entities. Each lead department or agency has its own program alignment architecture and associated performance measures.

Canada Business Network

Description: General information on the operation, service delivery, policies and strategies of the Canada Business Network. Also includes records of client service interactions with the Canada Business service centres in Ontario—the only centre, for which Industry Canada is operationally responsible.

Document Types: Contract, statements of work, evaluation criteria, memoranda, procedure, policies, project plans, survey, statistical reports, agendas, minutes of meetings, briefing notes, invoices, audits, assessments, and charts.

Record Number: IC SBM 710

Small Business Growth and Prosperity

Through advocacy, evidence-based research and analysis, stakeholder consultations, surveys and policy development, this program ensures that the government is better informed on small business issues, including the importance of entrepreneurship and small businesses to Canada's economy, the challenges small businesses face in terms of growth and prosperity, and the strategies for reducing their paperwork burden when complying with government requirements and obligations. This program also supports the Canadian Youth Business Foundation, a not-for-profit organization that provides loans and mentorship to young Canadian entrepreneurs who would not typically receive financial assistance from traditional lending institutions. Stakeholder consultations include the Advisory Committee on Small Business and Entrepreneurship, which is mandated to provide the government, through the Minister of State (Small Business and Tourism), with information, advice and recommendations on issues facing small businesses in Canada, particularly improving business access to federal programs and information.

Small Business Policy

Description: Research studies, reports and information supporting the analysis of small business issues and development of policy and program options, and advocacy of small business interests within the Department and across the federal government. Contribution agreements with the Canadian Youth Business Foundation (CYBF), as well as performance reports, and evaluations and financial statements provided by the CYBF, as dictated by the agreements. Personal information regarding loan recipients is not collected by Industry Canada.

Document Types: Contracts, evaluations, memoranda, and statistical reports.

Record Number: IC SBM 735

BizPaL

This program provides convenient, one-step access online to information on business permits, licences, and regulatory requirements of all levels of government, saving time for existing businesses, as well as for entrepreneurs who want to start a business.

BizPal

Description: General information on the operation, service delivery, policies, strategies, agreements, finances, reporting, planning and evaluation of the BizPaL service. Documents also include records of client service interactions with the BizPaL partnership and experts consulted regarding the initiative (i.e. lawyers).

Document Types: Program information, contracts, statements of work, proposals, evaluation reports, Memorandums of Understanding (MOU), Intergovernmental Letters of Agreement (ILA), policies and procedures, project plans, surveys, statistical reports, agendas, meeting minutes, action decision logs, briefing notes, invoices, letters and business models.

Record Number: IC SBM 010

Paperwork Burden Reduction Initiative

The Paperwork Burden Reduction Initiative (PBRI) raises awareness about the burden that complying with government regulations imposes on small and medium-sized businesses, uses evidence-based research and analysis to draw conclusions about the impact of said compliance on competitiveness, and proposes ways to reduce it.

Paperwork Burden Reduction Initiative

Description: General information on issues facing small businesses in Canada, including paperwork burden and business access to federal programs and information. Also includes surveys on regulatory compliance costs, records of inter-departmental meetings, meetings of the former Advisory Committee on Paper Burden Reduction (ACPBR), which had a mandate from 2005-2009, and records relating to the Advisory Committee on Small Business and Entrepreneurship (ACSBE), which was created in 2010.

Document Types: Triennial Survey on Regulatory Compliance Costs; correspondence; consultations; presentations; reports; planning and reporting documents; meeting minutes; Red Tape Reduction Commission documents; research; recommendations; list of members; statements of work; contracts; travel letters; committee terms of reference; appointment letters; mandate letter to the Chair; evaluation criteria; Treasury Board submission; project plans; agendas; record of decisions; briefing notes; invoices; internal review; strategic communication plan; news releases; Paperwork Burden Reduction Initiative website.

Record Number: IC SBM 770

 

Industrial Competitiveness and Capacity

This program focuses on helping Canadian industries to improve their industrial competitiveness and capacity for innovation and to adapt to the ever-changing economic landscape, including external shocks. To support industries, this program develops expertise on Canadian firms and sectors through research and analysis and engagement with associations, governments and leading firms; applies this expertise to develop and contribute to policy, legislation and regulations; collaborates with the private sector on industry development; attracts investment and promotes Canadian expertise; and invests in private sector initiatives that are aimed at maximizing productivity and facilitating access to capital.

Industry-Specific Policy and Analysis

This program provides both government and industry with intelligence, analysis and advice on industry's capacity to adapt to the continually evolving economic environment. Departmental officials monitor trends and business issues affecting innovation and competitiveness in targeted industries and track international economic and policy developments to determine their effects on Canadian industries. This expertise is used to advise stakeholders on key issues and policies that are relevant to the competitiveness of targeted industries and their positions within globalized markets and value chains. Through this program, the Department brings an industry perspective to government decision making and, in turn, a government perspective back to industry. In collaboration with partners such as industry associations and other government departments, Industry Canada develops value chain studies, research papers, statistical reports and other such products, which are disseminated to enable informed decision making. This program also promotes the adoption and adaptation of new and emerging technologies and skills for business processes and supports strategic research and development, marketing and investment activities.

Industry-Specific Policy and Analysis

Description: Includes material relating to policy analytical materials covering recent developments in the information and communications technologies (ICT) sector, role of government, ICT sector policy issues, ICT sector policy initiatives of other jurisdictions, related horizontal federal policies and strategic initiatives, and ICT sector specific budget materials.

Document Types: Policy research reports, policy analysis, options analysis, policy position papers, fast track policy briefs, briefing notes, Memorandum to Cabinet, Aide Memoires, and budget proposals.

Record Number: IC SIT 965

Industry

Description: Information created, collected and maintained pertains to the overall competitiveness of targeted Canadian industries. Canadian Industry Sectors include: aerospace; space; defence; marine; automotive; truck; rail; life sciences; emerging technologies; industrial materials; apparel and textiles; manufacturing; and services.

Document Types: Briefing notes, issue notes, cabinet documents, correspondence, emails, question period cards, decks, and reports.

Record Number: IC IND 130

  • Industry and Technology Development
    • Description: Covers records related to the promotion of internationally competitive Canadian industries with particular emphasis on the development and diffusion of key science and technological capabilities that enhance industrial competitiveness. Covers records relating to departmental assistance programs and includes such material as initial contact, request for information, investigation and analysis, project monitoring, financial statement review and program evaluation. The types of personal information that the bank contains are names, addresses and telephone numbers of applicants.
    • Class of Individuals: The personal information relates to individuals within the business community who have applied for financial assistance to undertake industrial development.
    • Purpose: Information is collected for the purpose of determining eligibility and to assess the applicant's request for financial assistance.
    • Consistent Uses: The information is to be used for the purpose outlined in the purpose of the bank.
    • Retention and Disposal Standards: Retained for six years and transferred to Library and Archives Canada for selective retention.
    • RDA Number: 2009/002
    • Related Record Number: IC IND 130
    • TBS Registration: 002948
    • Bank Number: IC PPU 011
Analysis for Innovation and R&D Investment

Description: Records and information created, collected and maintained focuses on the innovation capacity of targeted Canadian industries, including analysis of key drivers and international and domestic trends.

Document Types: Contracts, memoranda, frameworks, policies, proposals, project plans, correspondence, sector and company profiles, statistical reports, briefing notes, discussion papers, agendas, and meeting minutes.

Record Number: IC IND 135

Development of Industry-Specific Expertise

Description: Records and information created, collected and maintained focuses on the development and application of industry-specific expertise to policy discussions.

Document Types: Contracts, memoranda, frameworks, policies, proposals, project plans, sector and company profiles, correspondence, statistical reports, briefing notes, discussion papers, agendas, and meeting minutes.

Record Number: IC IND 150

Analysis for Industry Development

Description: Records and information created, collected and maintained focuses on the competitiveness of targeted Canadian industries, including analysis of key drivers and international and domestic trends.

Document Types: Frameworks, policies, proposals, project plans, sector and company profiles, statistical reports, correspondence, briefing notes, discussion papers, agendas, and meeting minutes.

Record Number: IC IND 155

Tourism

Description: Research studies, reports and information supporting federal initiatives for tourism, the analysis of tourism issues, the development of policy and program options relating to the Canadian tourism sector's interests within the Department, across the federal government, and with other jurisdictions. Research, analysis and briefings relating to the Canadian Tourism Commission's public and corporate planning and reporting requirements.

Document Types: Briefing Notes, Cabinet documents, correspondence, emails, question period cards, decks, industry profiles, statistical reports, meeting agendas and minutes, inventories of federal initiatives and spending, and recommendations.

Record Number: IC SBM 800

Shipbuilding Capacity

This program helps ensure that shipbuilding capacity exists for federal marine procurement and maintenance requirements in keeping with the Buy Canada procurement policy. Eligible products are new vessels and offshore marine structures or existing vessels and offshore marine structures undergoing major refurbishment, conversion or other major modification in Canadian shipyards. Financing is provided to applicants, lenders or lessors, who will receive a non-repayable contribution to reduce the applicant's interest or leasing costs. Subject to limitations, this support can be up to 15 percent of the purchase price paid to the Canadian shipyard for the construction or modification of an eligible vessel or offshore marine structure.

Shipbuilding Capacity

Description: Records and information created, collected and maintained by the institution include documents intended for reporting to Government and information on program applicants (firms).

Document Types: Briefing notes, issue notes, cabinet documents, correspondence, emails, question period cards, decks, reports, applications and assessments.

Record Number: IC IND 160

Industrial and Regional Benefits

The Industrial and Regional Benefits (IRB) Policy provides the framework for leveraging federal defence and security procurements to generate long-term industrial and regional development within Canada. The IRB Policy ensures that Canadian companies can derive benefits from federal procurements through the creation of new business opportunities or investments in research and development, technology commercialization or business development activities. Under the IRB Policy, prime contractors that are awarded major federal defence and security contracts are required to generate new business activity in the Canadian economy in an amount equal to the value of the contract. The investments must be in advanced technology sectors across Canada and can be either directly or indirectly related to the procured item. The IRB Policy is the Canadian version of the industrial participation policies practised in over 100 countries.

Industrial and Regional Benefits Policy and Program Management

Description: Records and information created, collected and maintained by the institution include documents intended for reporting to Government and information on business transactions resulting from the IRB Policy and prime contractor investment into the economy.

Document Types: Briefing notes, issue notes, cabinet documents, correspondence, emails, question period cards, decks, reports, applications, reviews, and audits.

Record Number: IC IND 165

 

Community Economic Development

This program advances the economic development of Northern Ontario communities in the same manner that regional development agencies support similar activities in other regions of Canada. Its main goal is to strengthen the Northern Ontario economy by providing financial support, through contribution agreements, for economic and community development projects led by the private, not-for-profit and public sectors. This program also helps to increase public access to the Internet, provide schools with greater access to computers, and improve information technology skills and learning in community groups and communities across Canada.

Community Futures

The Community Futures (CF) Program is a national program delivered by FedNor in rural Northern Ontario and by the regional development agencies in the rest of Canada. The CF Program provides financial support to small and medium-sized enterprises through 24 Community Futures Development Corporations (CFDCs) located throughout rural Northern Ontario. The program's objectives are to foster economic stability, growth and job creation; help create diversified and competitive local rural economies; and help build economically sustainable communities. CFDCs are incorporated, not-for-profit, community-based development organizations, each governed by a local volunteer board of directors. They offer a variety of products and services to support small business growth and community economic development, such as access to capital; strategic community planning and socio-economic development; support for community-based projects and special initiatives; and business information, planning and support services. FedNor provides financial contributions to support the ongoing operations of individual CFDCs through either one- or three-year agreements.

Community Futures

Description: Covers records related to the Community Futures Program and includes material such as applications, project summary forms, audits, evaluations, Treasury Board submissions, statistical reports, briefing notes, letters of notification, assessments, risk analyses, claims, agreements, and communication material.

Document Types: Memoranda to Cabinet, Terms and Conditions, policies, guidelines and procedures, environmental assessments, and plans.

Record Number: IC ROS 615

Northern Ontario Development

The Northern Ontario Development Program (NODP) is administered by FedNor. The NODP's objective is to promote economic development, economic diversification, job creation and sustainable, self-reliant communities in Northern Ontario. This is achieved by providing financial support, through transfer payments, to small and medium-sized enterprises and not-for-profit organizations, including municipalities, municipal organizations, community development organizations and research institutions, in three priority areas: community economic development; business growth and competitiveness; and innovation.

Northern Ontario Development

Description: Covers records related to the Northern Ontario Development Program and includes applications, project summary forms, audits, evaluations, Treasury Board submissions, statistical reports, briefing notes, letters of notification, assessments, risk analyses, claims, agreements, and communication material.

Document Types: Memoranda to Cabinet, Terms and Conditions, policies, guidelines and procedures, environmental assessments, and plans.

Record Number: IC ROS 620

Computers for Schools

Through this program, surplus computers donated by federal, provincial and territorial government departments, private companies and private donors are refurbished through contribution agreements with licensed delivery agents. Once refurbished, they are distributed to schools, libraries, not-for-profit learning organizations and Aboriginal communities across Canada. Through a national partnership-based network, the program continues to meet an ongoing demand for computers in Canadian learning organizations, ensuring that more young Canadians have access to the benefits of a knowledge-based economy and society. This program also supports work experience internships for youth at the post-secondary level. Youth interns with the requisite skills are given the opportunity to work on innovative information and communication technologies projects in the context of computer refurbishment workshop activities. These projects enable participants to develop practical work experience in such areas as computer repair, refurbishment and software testing; to cultivate skills such as: teamwork, time management and administration; and to perform other activities related to managing a computer refurbishment workshop.

Computers for Schools

Description: Covers records related to the Computers for Schools program and includes applications, project summary forms, audits, evaluations, treasury board submissions, statistical reports, briefing notes, letters of notification, assessments, risk analyses, claims, agreements, and communications material.

Document Types: Memoranda to Cabinet, terms and conditions, policies, guidelines and procedures, environmental assessments, activity reports, project plans, surveys and plans.

Record Number: IC ROS 630

  • National Access Program
    • Description: This bank describes information that is related to Industry Canada Youth Employment Strategy Programs, including Community Access Program, Youth Employment Program, and Computers for Schools' Technical Work Experience Program. The personal information may include name, contact information, employment equity information and rated experiences.
    • Class of Individuals: Youth and/or Contractors (for Canada's Digital Collections) who have or who are currently participating in Industry Canada's Youth Employment Strategy Programs.
    • Purpose: The personal information is used to evaluate the programs' success and measure the impacts of the programs on youth employment and skills development over the long term.
    • Consistent Uses: The information may be used or disclosed for the following purposes: by program management to track the youth and to survey them at a later date. Such longitudinal information is absolutely necessary for the determination of the program's impacts, but also for ongoing management purposes, as it will provide vital information on the efficiency and cost effectiveness of the program. This will be necessary to guide management in any potential changes in program direction that may be required over time.
    • Retention and Disposal Standards: Records will be retained for up to 10 years after the study or survey has ceased or been implemented and then are transferred to Library and Archives Canada (LAC) as archival records.
    • RDA Number: 2009/002
    • Related Record Number: IC ROS 630, IC ROS 635
    • TBS Registration: 005068
    • Bank Number: IC PPU 067

Community Internet Access

Broadband Internet access is viewed as essential infrastructure for participating in today's economy as it enables citizens, businesses and institutions to access information, services and opportunities that could otherwise be out of reach. The Broadband Canada: Connecting Rural Canadians program aims to provide essential infrastructure to Canadians in rural and remote areas, allowing them to participate in the digital economy. The program provides funding to private sector or consortiums of companies, not-for-profit organizations, and provincial/territorial entities that build and operate broadband infrastructure, through contribution agreements for projects that provide broadband internet access of a minimum speed of 1.5Mbps to unserved and underserved households. The program no longer accepts applications for new projects. All projects are now complete, however, the program continues to provide financial support for access to satellite bandwidth based on signed agreements.

Community Access Program

Description: Covers records related to the Community Access Program and includes applications, project summary forms, audits, evaluations, Treasury Board submissions, statistical reports, briefing notes, letters of notification, assessments, risk analyses, claims, agreements, and communications material.

Document Types: Memoranda to Cabinet, terms and conditions, policies, guidelines and procedures, environmental assessments, activity reports, project plans, surveys and plans.

Record Number: IC ROS 635

  • National Access Program
    • Description: This bank describes information that is related to Industry Canada Youth Employment Strategy Programs, including Community Access Program, Youth Employment Program, and Computers for Schools' Technical Work Experience Program. The personal information may include name, contact information, employment equity information and rated experiences.
    • Class of Individuals: Youth and/or Contractors (for Canada's Digital Collections) who have or who are currently participating in Industry Canada's Youth Employment Strategy Programs.
    • Purpose: The personal information is used to evaluate the programs' success and measure the impacts of the programs on youth employment and skills development over the long term.
    • Consistent Uses: The information may be used or disclosed for the following purposes: by program management to track the youth and to survey them at a later date. Such longitudinal information is absolutely necessary for the determination of the program's impacts, but also for ongoing management purposes, as it will provide vital information on the efficiency and cost effectiveness of the program. This will be necessary to guide management in any potential changes in program direction that may be required over time.
    • Retention and Disposal Standards: Records will be retained for up to 10 years after the study or survey has ceased or been implemented and then are transferred to Library and Archives Canada (LAC) as archival records.
    • RDA Number: 2009/002
    • Related Record Number: IC ROS 630, IC ROS 635
    • TBS Registration: 005068
    • Bank Number: IC PPU 067
Broadband Canada Program

Description: Includes material relating to the administration, delivery, design, development and communications of the Broadband Canada program.

Document Types: News releases, speeches, decks, project summary forms, recommendations, approval or rejection notification, letter of offer, contribution agreement, contract, financial documents, Memorandums of Understanding (MOU), and audit and evaluation requirements.

Record Number: IC SIT 960

Economic Development Initiative for Official Language Minority Communities

The Economic Development Initiative (EDI) is part of the Roadmap for Canada's Linguistic Duality Action Plan, announced in June 2008. The Roadmap aims to strengthen linguistic duality, reinforce Canada's national identity and provide economic benefits for all Canadians. Industry Canada is responsible for the horizontal and overall coordination of this initiative; sharing information and research with departments and regional development agencies; coordinating reporting and evaluation requirements; and organizing formal community consultations. EDI is a national initiative delivered by FedNor in Northern Ontario and delivered through RDA's in the rest of Canada. EDI's mandate in Northern Ontario is to address the specific economic development needs of the region and build upon regional successes to facilitate sustainable growth in official language minority communities. Sustainable growth is achieved by developing new business expertise through innovation, partnerships, the diversification of economic activities and increasing support for small businesses. To achieve this mandate, Industry Canada, through FedNor, provides financial support through transfer payments to not-for-profit organizations, including Francophone or bilingual organizations that benefit Northern Ontario and provide programs or services in French to the Francophone community. Funding is focused on two priority areas: community strategic planning and business economic development.

Linguistic Duality and Official Languages

Description: Covers records related to the Linguistic Duality and Official Languages Program and records related to the implementation of Section 41 of the Official Languages Act and includes applications, project summary forms, audits, evaluations, treasury board submissions, statistical reports, briefing notes, letters of notification, assessments, risk analyses, claims, agreements, and communication material.

Document Types: Memoranda to Cabinet, Terms and Conditions, policies, guidelines and procedures, environmental assessments, and plans, contracts, statements of work, surveys, statistical reports, agendas, meeting minutes, briefing notes, letters, reports, and evaluations.

Record Number: IC ROS 625

 

Internal Services

Internal services constitute groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are management and oversight services, communications services, legal services, human resources management services, financial management services, information management services, information technology services, real property services, materiel services, acquisition services, and travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisition Services

Acquisition services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications Services

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public—internal or external—receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Financial Management Services

Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human Resources Management Services

Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Information Management Services

Information management services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.

Information Technology Services

Information technology services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Legal services

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Management and Oversight Services

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.

Materiel Services

Materiel services involve activities undertaken to ensure that materiel can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Real Property Services

Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Travel and Other Administrative Services

Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

 

Classes of Personal Information

Complaints, Investigations and Inquiries Class (Competition Bureau)

This class contains personal information relating to the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Precious Metals Marking Act, and the Textile Labelling Act. The material may relate to the legislation in general, or to any category of product or service. Most filing is done according to standard industrial classification coding; the key reference for retrieval purposes is the industry or company involved. There is limited cross-referencing to and recording of incoming correspondence that may contain personal information. (Such correspondence includes complaints and requests for information). Personal information held by the Bureau is subject to section 29 of the Competition Act which provides that the Bureau will keep information it obtains confidential except in certain cases where, for instance, the Bureau communicates the information to a Canadian law enforcement agency or for the purposes of the administration or enforcement of the Act.

Inquiries (Consumer Affairs)

This class contains inquiries concerning the following Acts, which are administered in whole or in part by the Department: the Canada Agricultural Products Standards Act; the Consumer Packaging and Labelling Act; the Electricity and Gas Inspection Act; the Food and Drugs Act; the National Trade-Mark and True Labelling Act; the Precious Metals Marking Act; the Textile Labelling Act; and the Weights and Measures Act. This class contains records on establishments that have been inspected with respect to the requirements or the legislation listed above. It contains inspection and incident reports, complaints, warning letters and other correspondence, and reports of prosecution. The names of individuals who are sole owners of companies appear in the files. These files are kept for several years in order to plan inspection visits and monitor the compliance level in relation to the regulatory requirements of the legislation administered by the Department.

 

Manuals

  • A Guide to Submitting Proposals to the Contributions Program for Non-Profit Consumer and Voluntary Organizations
  • Accreditation Standard (S-A-01) (Measurement Canada)
  • Accreditation Standard Guide (S-A-01-G) (Measurement Canada) (complementary to S-A-01)
  • Alternative Service Delivery—Work Instruments (Measurement Canada)
  • Automotive Innovation Fund Applicant Proposal Guide (Industry Sector)
  • Award Program for the Transfer of Intellectual Property through Contracting-in (for the Communications Research Centre)
  • Broadcasting Circulars (BC) (SITT)
  • Broadcasting Equipment Standards Procedures (BESP) (SITT)
  • Broadcasting Procedures (BP) (SITT)
  • Broadcasting Procedures and Rules (BPR) (SITT)
  • Bulletin Manual (Measurement Canada)
  • Canada Small Business Financing Guidelines, April 2009 (SBPB)
  • Canadian Consumer Information Gateway: Administrator's Guide: for partners of the initiative to maintain their respective web document collections (Consumer Affairs)
  • Canadian National Organization / International Telecommunication Union—Standardization (CNO/ITU-T) Manual (SPS)
  • Capital Leasing Pilot Project Guidelines, 2002 (SBPB)
  • CATS and DTCS User Manual (Measurement Canada)
  • Client Procedures Circulars (CPC) (SITT)
  • Competitor Collaboration Guidelines (Competition Bureau)
  • Competition Bureau Fee and Service Standards Policy (Competition Bureau)
  • Delegation of Authorities Standard (C-D-01) (Measurement Canada)
  • Delegation of Authority Program Guide (C-D-01-G) (Measurement Canada)
  • Directives of the Superintendent of Bankruptcy (Bankruptcy)
  • Employee Orientation Manual (Measurement Canada)
  • Environmental Claims: A Guide for Industry and Advertisers (Competition Bureau)
  • False or Misleading Representations (Competition Bureau)
  • IC Standards for the Internet (Small Business and Marketplace Services)
  • Industrial and Regional Benefits Model Contract (IRB) (Industry Sector)
  • Industrial Design Office Practices (CIPO)
  • Industrial and Regional Benefits Model Request For Proposal (IRB) (Industry Sector)
  • Industrial and Regional Benefits Process Manual (IRB) (Industry Sector), November 2011
  • Industry Canada Corporate Look—Graphic Standards (Communications)
  • Industry Canada Graphic Standards (Communications)
  • Industry Canada Production Guide (Communications)
  • Industry Canada Style Guide (Communications)
  • Intellectual Property Policy (for the Communications Research Centre) (CRC)
  • Internal Procedures Circulars (IPC) (SITT)
  • ITO Work Tools (policies and business procedures) (ITO)
  • Laboratory Manual for the Evaluation of Non-automatic Weighing Devices (Measurement Canada)
  • Managing Information—It's Everyone's Business: A Handbook for Industry Employees (Small Business and Marketplace Services)
  • Manual for the Canadian National Organization for the International Telecommunication Standardization Sector (CNO/ITU-T)
  • Manual of Patent Office Practice (CIPO)
  • MCIS—ASP User Guide (Measurement Canada)
  • Measurement Canada Legislation Manual (Measurement Canada)
  • Merger Review Process Guidelines (Competition Bureau)
  • Preparation and Use of an Ice Point Bath (Measurement Canada)
  • President's Award Program for Scientific and Technical Collaboration through Contracting-in (for the Communications Research Centre)
  • Procedures for Conformity Assessment Bodies (SITT)
  • Procedures for Generic Non-Disclosure Agreements (NDAs) (for the Communications Research Centre)
  • "Product of Canada" and "Made in Canada" Claims Enforcement Guidelines (Competition Bureau)
  • Program Policy and Management—Monitoring and Repayment Procedures—October 2007 (CAS)
  • Radio Standards Procedures (RSP) (SITT)
  • Recipient's Guide—Contributions Program for Non-profit Consumer and Voluntary Organizations
  • Recommended Practices: Calibration of Mass Standards (Measurement Canada)
  • Registration Guide (Measurement Canada) (complementary to Registration Terms and Conditions)
  • Registration Guide (Measurement Canada)
  • Registration Terms and Conditions (Measurement Canada)
  • STARS Forms Completion Manual (Measurement Canada)
  • Terminal Attachment Program Procedures (SITT)
  • Trade-marks Examination Manual (CIPO)
  • Trade-marks Wares and Services Manual (CIPO)
  • The Abuse of Dominance Provisions (Sections 78 and 79 of the Competition Act) (Competition Bureau)

3. Additional Information

To obtain information on how to make a formal request under the legislation we invite you to access the following link:
Request access to Industry Canada records

The Government of Canada encourages the release of information through informal requests. You may wish to consult Industry Canada's Completed Access to Information request summaries.

To make an informal request or for additional information about the programs and activities of Industry Canada, please Contact Us online or at the following:

Headquarters

Industry Canada
C.D. Howe Building
235 Queen Street
Ottawa, Ontario
Canada  K1A 0H5

Telephone: 613-954-5031
Toll Free: 1-800-328-6189 (Canada)
Toll Free Hearing Impaired only TTY: 1-866-694-8389
Facsimile: 613-954-2340

Regional Offices

Atlantic Region

Government of Canada Building
1045 Main Street, Unit 103
Moncton, New Brunswick
Canada  E1C 1H1
General Telephone: (506) 866-2805
General Facsimile: (506) 851-6502

Quebec Region

1155 Metcalfe Street
Montréal, Québec
Canada  H3B 2V6
General Telephone: (514) 283-4324
General Facsimile: (514) 283-3096

Ontario Region

151 Yonge Street
Toronto, Ontario
Canada  M5C 2W7
General Telephone: (416) 973-5000
General Facsimile: (416) 973-8714

Prairie and Northern Region

400 St Mary Avenue
Winnipeg, Manitoba
Canada  R3C 4K5
General Telephone: (204) 983-5851
General Facsimile: (204) 984-4205

Pacific Region

300 West Georgia Street
Vancouver, British Columbia
Canada  V6B 6E1
General Telephone: (604) 666-5000
General Facsimile: (604) 666-7981

Reading Room

In accordance with the Access to Information Act and Privacy Act, the applicant may wish to review material in person at the Information and Privacy Rights Administration Office.

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