XEOS Imaging Inc.
Digital aerial photography, LiDAR surveys and digital twins of cities in 3D
Location: Quebec, Quebec
Grant: Boost Your Business Technology
Digital advisor: Business Development Bank of Canada
"Our digital advisor was very qualified and gave us good advice, especially on choosing a customer relations management system that best meets our needs."
Aerial photos from every angle
XEOS Imaging Inc. was founded in 2004. The company specializes in digital aerial photography and provides topographic surveys and digital twin cities in 3D. It provides services to various clients, including governments, municipalities, land surveyors and engineering firms. The company's growth can be attributed to its use of artificial intelligence and its new 3D City program, which makes it possible to view a city's highly detailed digital twin in 3D, online. The program allows users to take measurements, simulate traffic, map out flood risk areas, plan real estate projects and visualize access to buildings in case of emergencies, all without even having to move.
The challenge
Consolidate data to avoid mistakes
The company's goal was to increase efficiency and reduce mistakes in the transfer of data between various software programs. Re-entering information many times in different software programs is a waste of time that can generate errors. The digital advisor recommended that the company integrate a customer relationship management (CRM) system that is connected to the accounting system, the project management module and the client technical support ticket management system.
Results of the digital adoption plan
Centralization
Data now consolidated in one place
Efficiency
Efficient management of projects, invoices and client technical support tickets
Productivity
New CRM software, and better management of sales and client follow-ups
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