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CIPO Business Strategy 2012-2017

From: Canadian Intellectual Property Office

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Photo of publication cover - CIPO Business Strategy 2012-2017

CIPO Business Strategy 2012-2017

PDF version
(5.8 MB, 27 pages)

Table of Contents

  • CIPO's Values
  • Message from the Chief Executive Officer
  • Part I – Introduction
    • About CIPO
    • Our New Business Strategy
  • Part II - Strategic Analysis
    • The role of IP is continually evolving
    • CIPO's role in the future
      • Mission
      • Vision
    • A Framework for Action
      • Strategic Pillars
      • Enabling Pillars
    • Measuring for Success
  • Part III – Strategic Pillars
    • Customers
      • Customer Segmentation
      • Customer Relationship Management Framework
      • Targeted Customer Outreach
      • Customer-Focused Communications
      • How We Will Define Success
    • Access to Innovative Knowledge
      • Innovative Knowledge to Support Innovators
      • Business Analytics to Support Decision Makers
      • Transparency of IP Filing Information to Support the IP Marketplace
      • How We Will Define Success
    • Modern IP Framework
      • Regulatory Modernization and Red Tape Reduction
      • A New International Roadmap
      • The Need for Evidence-Based Policy
      • How We Will Define Success
  • Part IV – Enabling Pillars
    • Highly Skilled Workforce
      • How We Will Define Success
    • Responsive IT Infrastructure
      • How We Will Define Success
    • Operational Excellence
      • How We Will Define Success
  • Part V - Call to Action
  • A Roadmap to deliver on CIPO's Strategic Framework

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Date modified:
2015-06-01

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