Online Help — Trademarks Opposition e-Services

Overview

The topics in this online help document follow the flow of the stages in Opposition or Section 45 proceedings and are organized by transaction.

There are four main sections to the help document:

Opposition Proceedings
  • Opposition Proceedings
  • Section 45 Proceedings
  • Section 45 Proceedings
  • General Correspondence
    Other useful information
    Resources

    To find a help topic for a particular transaction look for the name of the transaction in the table of contents.

    If you are an Individual or Organization completing these transactions and you do not have an agent, you may bypass the Agent topics located in this help document. These topics are only for Agents. They contain information about screens that can only be viewed by Agents filing on behalf of their clients who are individuals or organizations.

    Opposition Proceedings

    First Extension of Time

    To request a first extension of time complete the following steps:

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select File a first extension of time from the Transactions that can be requested drop down menu and click Confirm and proceed
      Note: A first extension of time can be requested within two months of the advertisement of a trademark application
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Click Add a new opponent
      • Opponent information:
        • Select the opponent type: organization or individual
        • Enter the name of the opponent
          • To name any number of persons jointly as opponent(s), you may include their name in the name field by adding "AND" after the first named opponent and between all the other subsequent opponents. For example: First Opponent AND Second Opponent AND so on. Joint Opponent's must provide a single address for correspondence
        • Enter the opponent's main address
        • Enter the opponent telephone number, email address, and reference number (optional)
        • Use the radio button to select the opponent's language of correspondence: English or French
      • Correspondence address
        Note: All correspondence from the Registrar and the other party with respect to this opposition proceeding will be sent to the correspondence address only if the address is within Canada
        • If the opponent's correspondence address is the same as their main address check the box Use opponent address as correspondence address
        • If the opponent's correspondence address is different than their main address enter the address in the available fields
      • Address for Service in Canada
        • If the opponent's correspondence address is not in Canada, enter a Canadian address in the available fields
      • Click save
    • Review the opponent information
      • Click Edit to make any changes to the opponent type, name, address(es), language of correspondence, or click Remove to clear the opponent information and start over
      • If the information is correct click Next
    • Extension of time details
      • Use the radio button to select Request a first extension of time
      • Click on the calendar icon to select the requested deadline
        Note I: The calendar pre-populates the deadline to be the maximum benchmark allowed of 4 months
        Note II: Protocol applications: pursuant to section 125 of the Trademarks Regulations, no further extensions of this deadline are available on request. This includes retroactive extensions of time
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Statement of Opposition

    To file a statement of opposition, complete the following steps:

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
      • If a case has already been created locate and verify the Opponent information under List of opposition cases and click on File a statement of opposition under Transactions available
      • If a case has not yet been created select File a statement of opposition from the Transactions that can be requested drop down menu and click Confirm and proceed
        Note: A statement of opposition can be filed within two months of the advertisement of a trademark application
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Click Add a new opponent
      • Opponent information:
        • Select the opponent type: organization or individual
        • Enter the name of the opponent
          • To name any number of persons jointly as opponent(s), you may include their name in the name field by adding "AND" after the first named opponent and between all the other subsequent opponents. For example: First Opponent AND Second Opponent AND so on. Joint Opponent's must provide a single address for correspondence
        • Enter the opponent's main address
        • Enter the opponent telephone number, email address, and reference number (optional)
        • Use the radio button to select the opponent's language of correspondence: English or French
      • Correspondence address
        Note: All correspondence from the Registrar and the other party with respect to this opposition proceeding will be sent to the correspondence address only if the address is within Canada
        • If the opponent's correspondence address is the same as their main address check the box Use opponent address as correspondence address
        • If the opponent's correspondence address is different than their main address enter the address in the available fields
      • Address for Service in Canada
        • If the opponent's correspondence address is not in Canada, enter a Canadian address in the available fields
      • Click save
    • Review the opponent information
      • Click Edit to make any changes to the opponent type, name, address(es), language of correspondence, or click Remove to clear the opponent information and start over
      • If the information is correct click Next
    • Grounds of opposition

    Protocol Applications

    On this page the grounds of opposition on which an opposition may be based are listed in the form of a drop-down menu. Some grounds may have more than one section which can be selected from the second drop down menu. The Section details expandable link can be clicked on to view a description of each individual section.

    Note Protocol Applications: The online system automatically generates the statement of opposition. The Registrar strongly recommends against attaching a statement of opposition in pdf format. Completion of each of the fields in the online form ensures that the Registrar provides the International Bureau (IB) with the information required by Rule 17 of the Regulations under the Madrid Protocol. If an opponent attaches a statement of opposition in pdf format to the online form, any discrepancies between what has been provided through the online form and in the attachment may be resolved against the opponent.

    • Select the ground from the Grounds of opposition drop down menu
      • Select the Section from the second drop down menu
      • Click on Section details to view details for each ground
      • Fill in the required fields, which can vary by ground
      • Click Save
        • Or click Cancel to return to the grounds selection table
      • The ground(s) will be displayed in the Grounds added table
        • To edit the details of a specific ground, click on the edit icon located under the Actions column
        • To remove a ground from the list, click on the "x" icon located under the Actions column

    Domestic Applications

    • Follow the above steps to add the grounds using the drop-down menu, or
    • Alternately, Attach the statement of opposition in PDF format identifying the grounds of opposition and click Upload file
      Note: It is not necessary to select the grounds from the drop-down menu AND attach a statement of opposition in PDF format. Please select one method
    • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Counter Statement

    To file a counter statement, complete the following steps:

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Locate the opposition case that you are associated with and select Submit a counter statement from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Select one of the following options:
      • The applicant intends to respond to the opposition (no need to attach a counter statement), or
      • The applicant will file their own counter statement
        • Enter the Counter statement text in the text box and/or
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            • The document will be uploaded and displayed in a table
            • To add additional documents, repeat the above steps
            • To remove a document, click the "x" icon
    • Service of counter statement:
      • Select the check box that confirms that a copy of the counter statement has been served on the other party
      • Select the Date served from the calendar
      • Select the Manner used for the service
        • Registered mail
        • Personal service
        • Courier
        • Notice to the other party
        • TMOB e-Services
          • Enter the email address of the other party
          • Select the check box that confirms that the parties have agreed to the service of documents through the Trademarks Opposition Board's e-Services in respect of this proceeding
        • Other manner
          • Enter the other manner in the text box
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Evidence

    To file evidence complete the following steps:

    Note: The process is identical for filing Evidence for the Opponent, Applicant and Opponent Reply Evidence

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Locate the opposition case that you are associated with and select Submit evidence from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • File evidence
      • Select one of the following statements:
        • The opponent/applicant does not wish to submit evidence, or
          Note: If this option is selected skip to the Service of evidence step
        • The opponent/applicant wishes to submit evidence
          • Attach supporting documentation by clicking Browse
            1. Select the supporting documentation
              Note: Accepted file types: JPG, TIFF, PNG, GIF (non motion), PDF, MP3, and MP4; Up to 100MB for each file
          • Select the Evidence type from the drop-down menu
            1. Affidavit
            2. Certified copy
            3. Statutory Declaration
          • Enter the Name of the deponent (only if affidavit or statutory declaration were selected)
          • Select the Date sworn from the calendar (only if affidavit or statutory declaration were selected)
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To remove a document, click the "x" icon
            3. To add additional evidence, repeat the above steps
      • Service of evidence
        • Select the check box that confirms that a copy of the evidence or a statement of no evidence has been served on the other party
        • Select the Date served from the calendar
        • Select the Manner used for the service from the radio buttons
          • Registered mail
          • Personal service
          • Courier
          • Notice to the other party
          • TMOB e-Services
            1. Enter the email address of the other party
            2. Select the check box that confirms that the parties have agreed to the service of documents through the Trademarks Opposition Board's e-Services in respect of this proceeding
          • Other manner
            1. Enter the other manner in the text box
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Written Representations

    To file written representations, complete the following steps:

    Note: The process is identical for filing Written Representations for the Opponent and the Applicant

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Submit written representations from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Submission of written representations
      • Select one of the following statements:
        • The opponent/applicant does not wish to submit written representations, or
          Note: If this option is selected skip to the Service of written representations step
        • The opponent/applicant wishes to submit written representations
          • Attach supporting documentation by clicking Browse
            1. Select the supporting documentation in PDF format
            2. Click Upload file
              1. The document will be uploaded and displayed in a table
              2. To add additional documents repeat the above steps
              3. To remove a document click the "x" icon
      • Service of written representations
        • Select the check box that confirms that a copy of the written representations or a statement of no written representations has been served on the other party
        • Select the Date served from the calendar
        • Select the Manner used for the service from the radio buttons
          • Registered mail
          • Personal service
          • Courier
          • Notice to the other party
          • TMOB e-Services
            1. Enter the email address of the other party
            2. Select the check box that confirms that the parties have agreed to the service of documents through the Trademarks Opposition Board's e-Services in respect of this proceeding
        • Other manner
          • Enter the other manner in the text box
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Oral Hearing

    To file an oral hearing request, complete the following steps:

    Note: The process is identical for filing an Oral Hearing request for the Opponent and the Applicant

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Submit hearing request from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Hearing request
      • Use the radio button to select the manner of representations
        • In person
        • By telephone
        • Video conference
      • Use the radio button to select the language of representations
        • English
        • French
      • Use the radio button to select if simultaneous translation is required
        • Yes
        • No
      • Use the radio button to select a conditional hearing
        Note: A hearing may be conditional on the other party also requesting to be heard. If both parties' requests are conditional on the other party, a hearing will not be scheduled, and a decision will be issued
        • Yes
        • No
      • Select the check box if more than two and a half hours are required for the hearing
        • Enter any additional details or reasons for requesting a longer hearing in the text box
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
        • Click Upload file
          • The document will be uploaded and displayed in a table
          • To add additional documents, repeat the above steps
          • To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Extensions of Time

    Benchmark

    To request an extension of time under a benchmark complete the following steps:

    Note: The process is identical for filing an Extension of Time request under Benchmark for the Opponent and the Applicant

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request an extension of time from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for extension of time details select the following options:
      • Type of extension of time, in this case select Request a benchmark extension
      • If consent has been granted from the other party, select the consent check box
        Note: Consent from the other party is not required for First Extension of Time to file the Statement of Opposition and Counter Statement Benchmark
      • Requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Cooling-off

    To request an extension of time under a cooling-off basis complete the following steps:

    Note I: The process is identical for filing an Extension of Time request under Cooling-off for the Opponent and the Applicant

    Note II: Each party is eligible for receive cooling off extension, up to a maximum of nine months, on consent at any stage up to and including the filing and servicing of applicant's written representations.

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request an extension of time from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for extension of time details select the following options:
      • Type of extension of time, in this case select Request a cooling-off extension
      • If consent has been granted from the other party, select the consent check box (mandatory)
      • Requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Exceptional Circumstances

    To file an extension of time under an exceptional circumstances basis complete the following steps:

    Note: The process is identical for filing an Extension of Time request under Exceptional Circumstances for the Opponent and the Applicant

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request an extension of time from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for extension of time details select the following options:
      • Type of extension of time, in this case select Request an extension due to exceptional circumstances
      • If consent has been granted from the other party, select the consent check box
      • Requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Retroactive Extension of Time

    To request a retroactive extension of time complete the following steps:

    Note: The process is identical for filing a Retroactive Extension of Time request for the Opponent and the Applicant

    • Select the Opposition proceedings tab
    • Enter the Application number of the file you wish to request a retroactive extension of time for and click Search
    • Use the radio button to Select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Retroactive extension of time from the list of Transactions available
      Note: If the retroactive extension of time is not displayed under the Transactions available column, please use the General Correspondence tab located on the left side of the screen to request the retroactive extension of time
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to Select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for retroactive extension of time details
      Note: When requesting a retroactive extension of time it is possible to submit the request for the retroactive extension of time alone or attach documents for the current stage in the Opposition proceeding.
      Request for retroactive extension of time only
      • Select the radio button No if no opposition proceedings documents will be submitted with the retroactive extension of time request
        Example: Statement of opposition, Counter statement, Evidence, Written Representations, etc.
      • Click on the calendar icon to select the requested deadline
      • Enter the reasons in the text box for the extension of time request
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
        • Click Upload file
          • The document will be uploaded and displayed in a table
          • To add additional documents, repeat the above steps
          • To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions
      Request for a retroactive extension of time with opposition stage documents
      • Select the radio button Yes if opposition proceedings documents will be submitted with the retroactive extension of time request
        Example: Statement of opposition, Counter statement, Evidence, Written Representations, etc.
      • Click on the calendar icon to select today's date (date of submission)
      • Enter the reasons in the text box for the extension of time request
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
        • Click Upload file
          • The document will be uploaded and displayed in a table
          • To add additional documents, repeat the above steps
          • To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • The TMOB e-Services will now re-route to the opposition proceedings stage transaction
      Example: Statement of opposition, Counter statement, Evidence, Written Representations, etc.
    • Follow the screens to continue with the transaction submission
      Note: For help with submitting the specific transaction please locate it in the table of contents
    • Review and Confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • There will be two transactions located in the Cart, one for the retroactive extension of time and another for the opposition proceedings stage documents (Statement of opposition, Counter statement, Evidence, Written Representations, etc.). Both transactions must be submitted at the same time
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Appointment of an agent

    Opponent

    Note I: This section is for agents only

    Note II: This option will not be available in the Statement of Opposition stage

    To appoint a new agent for the Opponent, complete the following steps:

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to Select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request appointment of agent – Opponent from the list of Transactions available
    • Request appointment of agent
      • Review the agent(s) name(s) and address(es) and click Select to choose the appropriate agent profile
        Note: It is possible to link more than one agent profile to an account by contacting the CIPO client service centre
      • Review the agent information
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Select the check box confirming that the new appointment of an agent will revoke any previously appointed trademark agents
      • Add a reference number and attention to details (optional)
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Applicant

    Note I: This section is for agents only

    Note II: This option will not be available in the Counter Statement stage

    To appoint a new agent for the Applicant, complete the following steps:

    • Select the Opposition proceedings tab
    • Enter the Application number and click Search
    • Use the radio button to Select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request appointment of agent – Applicant from the list of Transactions available
    • Request appointment of agent
      • Review the agent(s) name(s) and address(es) and click Select to choose the appropriate agent profile
        Note: It is possible to link more than one agent profile to an account by contacting the CIPO client service centre
      • Review the agent information
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Select one of the following options:
        • Appointment of agent for the trademark and the case, or
        • Appointment of agent for the opposition case only
      • Select the check box confirming that the new appointment of an agent will revoke any previously appointed trademark agents
      • Add a reference number and attention to details (optional)
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Section 45 Proceedings

    Section 45 Notice

    To request a Section 45 Notice or a Restricted Section 45 Notice complete the following steps:

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Click Confirm and proceed
      Note I: A Section 45 Notice can only be requested against a trademark that has been registered for three years or more
      Note II: If the trademark was already the subject of a Section 45 proceeding, the request for a new Section 45 proceeding cannot be processed within three years of the date of issuance of the previous Section 45 Notice
      Note III: If the trademark is already the subject of a Section 45 proceeding with respect to specified goods and/or services (Restricted Notice), a new Section 45 Restricted Notice can be issued as long as the new Restricted Notice refers to different goods and/or services not covered under the already opened Section 45 proceedings case
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to Select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Requesting party
      • Click Add a new requesting party
        • Select the requesting party type: organization or individual
        • Enter the name of the requesting party
          • Enter the requesting party's main address
          • Enter the requesting party's telephone number, email address, reference number (optional)
          • Use the radio button to select the requesting party's language of correspondence: English or French
      • Correspondence address
        Note: all correspondence from the Registrar and the other party with respect to this section 45 proceeding will be sent to the correspondence address only if the address is within Canada
        • If the requesting party's correspondence address is the same as their main address check the box Use requesting party address as correspondence address
        • If the requesting party's correspondence address is different than their main address enter the address in the available fields
      • Address for Service in Canada
        • If the requesting party's correspondence address is not in Canada, enter a Canadian address in the available fields
      • Click Save
    • Review the requesting party information
      • Click Edit to make any changes to the requesting party type, name, address(es), language of correspondence, or click Remove to clear the requesting party information and start over
      • If the information is correct click Next
    • Goods and/or services
      • Click on the radio button to select one of the following options:
        • The notice is with respect to all goods or services specified in the registration (Section 45 Notice), or
        • The notice is with respect to only those specified goods or services listed below (Restricted Section 45 Notice)
          • Enter the Goods and/or services in the text box
        • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Extension of Time

    Benchmark

    To request an extension of time to file the registered owner's evidence complete the following steps:

    Note: The benchmark to file the registered owner's evidence is the only benchmark granted under Section 45 proceedings

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request an extension of time to submit registered owner's evidence from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for extension of time details select the following options:
      • Type of extension of time, in this case select Request a benchmark extension
      • Requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Exceptional Circumstances

    To request an extension of time under exceptional circumstances complete the following steps:

    Note: The process is identical for filing an Extension of Time request under Exceptional Circumstances for the Requesting Party and the Registered Owner

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request an extension of time from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for extension of time details select the following options:
      • Type of extension of time, in this case select Request an extension due to exceptional circumstances
      • Requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Retroactive Extension of Time

    To request a retroactive extension of time, complete the following steps:

    Note: The process is identical for filing a Retroactive Extension of Time request for the Requesting Party and the Registered Owner

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Retroactive extension of time from the list of Transactions available
      Note: If the retroactive extension of time is not displayed under the Transactions available column, please use the General Correspondence tab located on the left side of the screen to request the retroactive extension of time
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Request for retroactive extension of time details
      Note: When requesting a retroactive extension of time it is possible to submit the request for the retroactive extension of time alone or attach documents for the current stage in the Section 45 proceedings.
      Request for retroactive extension of time only
      • Select the radio button No if no Section 45 proceedings documents will be submitted with the retroactive extension of time request
        Example: Evidence, Written Representations, etc.
      • Click on the calendar icon to select the requested deadline
      • Enter the reasons in the text box for the extension of time request
        • Attach supporting documentation by clicking Browse (optional)
          • Select the supporting documentation in PDF format
          • Click Upload file
            1. The document will be uploaded and displayed in a table
            2. To add additional documents, repeat the above steps
            3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions
      Request for a retroactive extension of time with Section 45 stage documents
      • Select the radio button Yes if Section 45 proceedings documents will be submitted with the retroactive extension of time request
        Example: Evidence, Written Representations, etc.
      • Click on the calendar icon to select today's date (date of submission)
      • Enter the reasons in the text box for the extension of time request
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
        • Click Upload file
          1. The document will be uploaded and displayed in a table
          2. To add additional documents, repeat the above steps
          3. To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • The TMOB e-Services will re-route to the Section 45 proceedings stage transaction
      Example: Evidence, Written Representations, etc.
    • Follow the screens to continue with the transaction submission
      Note: For help with submitting the specific transaction please locate it in the table of contents
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • There will be two transactions located in the Cart, one for the retroactive extension of time and another for the Section 45 proceedings stage documents (Evidence, Written Representations, etc.). Both transactions must be submitted at the same time
      • Click Proceed to payment
        • Pay using a credit card or CIPO deposit account
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Evidence

    To file the Registered Owner's evidence, complete the following steps:

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Submit registered owner's evidence from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • File evidence
      • Attach supporting documentation by clicking Browse
        • Select the supporting documentation
        • Note: Accepted file types: JPG, TIFF, PNG, GIF (non motion), PDF, MP3, and MP4; Up to 100MB for each file
      • Select the Evidence type from the drop-down menu
        • Affidavit
        • Statutory Declaration
      • Enter the Name of the deponent
      • Select the Date sworn from the calendar
      • Click Upload file
        • The document will be uploaded and displayed in a table
        • To remove a document, click the "x" icon
        • To add additional documents, repeat the above steps
      • Service of evidence
        • Select the check box that confirms that a copy of the evidence has been served on the other party
        • Select the Date served from the calendar
        • Select the Manner used for the service from the radio buttons
          • Registered mail
          • Personal service
          • Courier
          • Notice to the other party
          • TMOB e-Services
            1. Enter the email address of the other party
            2. Select the check box that confirms that the parties have agreed to the service of documents through the Trademarks Opposition Board's e-Services in respect of this proceeding
          • Other manner
            1. Enter the other manner in the text box
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Written Representations

    To file written representations, complete the following steps:

    Note: The process is identical for filing Written Representations for the Requesting Party and the Registered Owner

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Submit written representations from list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Submission of written representations
      • Select one of the following statements:
        • The requesting party/registered owner does not wish to submit written representations, or
          Note: if this option is selected skip to the Service of written representations step
        • The requesting party/registered owner wishes to submit written representations
          • Attach supporting documentation by clicking Browse (optional)
            1. Select the supporting documentation in PDF format
            2. Click Upload file
              1. The document will be uploaded and displayed in a table
              2. To add additional documents repeat the above steps
              3. To remove a document click the "x" icon
      • Service of written representations
        • Select the check box that confirms that a copy of the written representations has been served on the other party
        • Select the Date served from the calendar
        • Select the Manner used for the service from the radio buttons
          • Registered mail
          • Personal service
          • Courier
          • Notice to the other party
          • TMOB e-Services
            1. Enter the email address of the other party
            2. Select the check box that confirms that the parties have agreed to the service of documents through the Trademarks Opposition Board's e-Services in respect of this proceeding
          • Other manner
            1. Enter the other manner in the text box
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Oral Hearing

    To file oral hearing request, complete the following steps:

    Note: The process is identical for filing an Oral Hearing request for the Requesting Party and the Registered Owner

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Submit hearing request from the list of Transactions available
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • Hearing request
      • Use the radio button to select the manner of representations
        • In person
        • By telephone
        • Video conference
      • Use the radio button to select the language of representations
        • English
        • French
      • Use the radio button to select if simultaneous translation is required
        • Yes
        • No
      • Use the radio button to select if the hearing request is conditional or not
        Note: A hearing may be conditional on the other party also requesting to be heard. If both parties' requests are conditional on the other party, a hearing will not be scheduled, and a decision will be issued
        • Yes
        • No
      • Select the check box if more than two and a half hours are required for the hearing
        • Enter any additional details or reasons for requesting a longer hearing in the text box
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
        • Click Upload file
          • The document will be uploaded and displayed in a table
          • To add additional documents, repeat the above steps
          • To remove a document, click the "x" icon
      • Select the check box that confirms that a copy of this submission and any supporting documentation will be forwarded to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Agent change

    Registered Owner

    To appoint a new agent for the Registered Owner, complete the following steps:

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request appointment of agent – Registered owner from the list of Transactions available
    • Agent
      Note: This section is for agents only.
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Select one of the following options:
        • Appointment of agent for the trademark and the case, or
        • Appointment of agent for the Section 45 case only
      • Select the check box confirming that as a new agent revoke any previously appointed trademark agents
      • Add a reference number and attention to details (optional)
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Requesting Party

    To appoint a new agent for Requesting Party complete the following steps:

    • Select the Section 45 proceedings tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Select Request appointment of agent – Requesting Party from the list of Transactions available
    • Agent
      Note: This section is for agents only.
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Select the check box confirming that as a new agent revoke any previously appointed trademark agents
      • Add a reference number and attention to details (optional)
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to submission
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    General Correspondence

    Note I: The processes are identical in Opposition and Section 45 proceedings. Any party may use this form to file or request different transactions that are not listed under the Transactions available column

    Note II: Add a fee when it is applicable (e.g., cross-examination order with a request of an extension of time to file evidence)

    To file a general correspondence request, complete the following steps:

    • Select the General correspondence tab
    • Enter the Application number or the Registration number and click Search
    • Use the radio button to Select the trademark from the list and click Continue
    • Review the trademark details on the search results page
    • Use the radio button to highlight the case and click Select
    • Agent
      Note: This section is for agents only. If you are not an agent, you may skip this topic and go to the next step
      • Review the agent of record information and make any edits if required
      • If there is not an appointed agent identified use the radio button to Select the agent profile and click Next
        Note: The agent information is linked to the agent profile by contacting the CIPO client service centre
      • Enter the Name of the individual trademark agent (not firm) submitting the correspondence
      • Add a reference number and attention to details (optional)
      • Click Next
    • General correspondence request
      • Enter the correspondence statement in the text box
      • Add a fee in the payment box if the request requires it (Example: Order for Cross-examination with Extension of Time to file Evidence see: Fees for trademarks - Canadian Intellectual Property Office)
      • Attach supporting documentation by clicking Browse (optional)
        • Select the supporting documentation in PDF format
          Note: Accepted file types: JPG, TIFF, PNG, GIF (non motion), PDF, MP3, and MP4; Up to 100MB for each file
        • Click Upload file
          1. The document will be uploaded and displayed in a table
          2. To add additional documents, repeat the above steps
          3. To remove a document, click the "x" icon
      • Select the check box that confirms the request has been copied to the other party
      • Click Next
    • Review and confirm
      • Use this screen to review the transaction request
      • The information is displayed in sections that represent each step of the transaction request
      • Use the Edit icon located to the right of the section name to make a change to the section information
      • Click the Previous button to return to the previous screen
      • Click Confirm and add to cart to move to the next step. If there are any errors that need to be addressed, return to the section where the error occurred to complete the corrections and then return to the Review and confirm screen
      • Click Confirm and add to cart
    • Cart
      • The cart contains transactions that are ready to be submitted
      • To review a PDF or HTML copy of the request click on the links under the Actions column. A link will open in a new window displaying the request
      • To move the transaction back to the work in progress click the "x" icon located under the Actions column
      • The Cart allows for multiple transaction requests. To initiate another request, select an option from the Trademarks Opposition Board E-Services tabs located at the left side of the screen
      • Click Proceed to payment/submission
        • Pay using a credit card or CIPO deposit account (if fee is included with request)
        • Once the payment information is added click Process Transaction
    • Transaction record
      • Review the transaction record details. Save or print this page as the transaction receipt
      • Click Continue
    • Electronic payment confirmation
      • Click Request details to obtain a PDF copy of the transaction request
      • Click Individual receipt to obtain a receipt for individual transaction requests or click Global receipt to obtain a receipt for all transaction submissions

    Other useful information

    Sign in screen

    Use this screen to sign into the Trademark Opposition Board E-Filing web application. Your account credentials (Username and Password) allow you to securely access all Innovation, Science and Economic Development Canada online services.

    Sign in

    Follow the steps below to sign into the application.

    1. Enter your credentials into the Username and Password fields.
      Note: Login credentials are required and they are case sensitive.
    2. Select or deselect the Keep me signed in box.
      Note: If the box is selected, you remain signed in even if you accidently close your browser without clicking the Sign out button. If the Keep me signed in box is not selected, you are signed out if you accidently or purposely, close your browser, without using the Sign out button.
    3. Click the Sign in button to continue to the next screen.

    Forgot username or password

    1. Click on the Forgot your username or password? link to continue to the Access Your Account web page.
    2. Follow the screen prompts to manage your Sign in credentials.

    Sign up

    New Users need to create a login Username and Password. You will use this information to securely access all Innovation, Science and Economic Development Canada online services.

    New Users can use the Create an account link which is located under the Sign up label. Clicking this link takes you to the Access Your Account web page where you can create your Sign in credentials.

    Proceedings case history

    Use this tab to search the case history of a specific Application or Registration. This tab is located on the left-hand menu.

    Once entered the application or registration number click the Search button to see the results.

    The Proceedings case history screen provides general information about the trademark and a table which displays a list of opposition cases and/or Section 45 cases.

    Select the radio button beside the application number of the trademark being searched and click the Continue button.

    The Proceedings case history or Section 45 actions history screen appears. Click the View history icon located in the table's View history column for the case being searched to view the history details.

    The Opposition case history or Section 45 case history table displays. Information about actions, dates and comments will be displayed for the referred Opposition or Section 45 case.

    Click the Close button to close the screen.

    Amend a previously filed application

    Use this tab to file an amended application on a trademark. This tab is located on the left-hand menu.

    Note: Use the tab Amend a previously filed application located in the Trademarks Opposition Board E-Services only if the trademark has an undergoing opposition.

    Once the Amend a previously filed application tab is selected a new tab will open redirecting the request to the Trademark E-Services site.

    On the Trademark E-Services page select the Amend button and file the amended application. For more information follow the Trademark Online help guide located on the left-hand menu.

    Work in progress

    Use the Work in progress screen to locate transactions that are in progress and have not yet been submitted.

    The left-hand menu selection on the main screen tells you how many transactions are in your Work in progress feature.

    Click the Work in progress selection on the left-hand menu and when the screen displays, use the Showing _ entries feature to view the screen entries. The default view is 10 entries, but you can choose to show 25, 50, 100, or All entries.

    If there is more than one page of entries, use the Next button to move through the pages.

    Use the up and down sort arrows (shown in the column title fields) to sort the items in your Work in progress. You may sort by the column headings:

    • Application number
    • Trademark
    • Transaction type
    • Date modified

    Locate the transaction you want to work on and click one of the Action buttons. To view a description of each Action button place your cursor over the icon; a pop-up box displays with a description of what each action button can do. For example, you can use the "x" button to remove a transaction from the Work in Progress list.

    Note: You can also view these icons in the Icon legends topic.

    Cart

    Use this screen to do one of the following:

    • View your transaction request in a new window in (HTML or PDF) format
    • Move your application back to the Work in progress
    • Empty your cart by clicking the button Empty cart
    • Proceed to payment - dollar transaction(s) or Proceed to submission - zero-dollar transaction(s)
      Note: If there is a dollar transaction in the cart the Proceed to payment button takes priority. The Proceed to submission button only shows when there are zero-dollar transactions in the cart.

    Payment method

    Use this screen to make your dollar amount payments.

    Choose your payment method. These methods are Credit card and CIPO deposit account.

    Note: You will only see CIPO deposit account if you have already set up an account.

    Credit card

    If you select the Pay with a Credit Card button, you are taken to a screen where you can enter your credit card details. Click the Process Transaction button to complete your credit card payment. Click the Cancel Transaction button if you wish to return to the Payment method screen without paying.

    CIPO deposit account

    If you have arranged a payment account with CIPO you can select the Pay with my CIPO deposit account button. In this case you are taken to a screen where you can select your account number and click the Pay now button to complete your payment.

    If you do not wish to pay, you may click the Return to previous page link to return to the Payment method screen.

    Your order

    Use this screen to view and print your Transaction record for dollar amount transactions.

    You may print the page and keep it as a transaction receipt.

    Click the Continue button to proceed to the next screen.

    Electronic payment confirmation

    This screen contains your confirmation number and allows you to take the following actions on your transaction.

    You can View/Print your Global receipt in HTML or PDF by clicking on the links in the Payment receipt section of the screen.

    You may also click any selection shown in the Documents column to:

    • In the Application cell View/Print/Save your Request details in HTML or PDF formats
    • In the Receipts cell View/Print/Save your Individual Receipt in HTML or PDF formats

    Note: For the words Global receipt (view PDF) – Clicking on the word Global receipt will take you to the HTML copy. Click view PDF to go to the PDF version of the document.

    You may click the Sign out button if you are done, or you may click one of the selections on the left-hand menu to continue with other transactions.

    Transaction history

    Use this screen to search the history of transactions.

    Complete one or more of the fields with criteria. Complete as many fields as you can to narrow your search. Note: The search is limited to a maximum of 1000 results.

    The only required field is the End date field.

    After you enter your search criteria click the Search button to move to the next screen in the process.

    Transaction history search results

    Use this screen to review the transaction(s) found based on the criteria you entered on the Transaction history search screen. Use the Showing _ entries feature to view the screen entries. The default view is 10 entries, but you can choose to show 25, 50 or 100 entries.

    If there is more than one page of entries, use the Next button to move through the pages.

    Once you locate your transaction you can perform the following actions if they are displayed inside the Documents column for your transaction:

    Receipts:

    • Global Receipt (View/Print/Save the receipt) in HTML or PDF
    • Individual Receipt (View/Print/Save the receipt) in HTML or PDF

    Application:

    • Request details (View/Print/Save the application form) in HTML or PDF
    • Submitted documents (View/Print/Save the application form) in HTML or PDF

    Note: For the words Global receipt (PDF) – Clicking on the word Global receipt will take you to the HTML copy. Clicking on the word PDF will take you to the PDF copy the same applies to the Individual receipt and the Application Form.

    You may also perform the following action if the following icon is displayed inside the Actions column for your transaction:

    • You can click the Copy your application as a new application icon to place a copy of your application into your Work in Progress as a new application.
    • This allows you to create a new application using an application that contains pre-populated fields. If you wish to change the data in the pre-populated fields, you need to delete the existing data and enter your new data. For example, if your new application uses a different address, change the address to the new address and continue on to the next application step.

    Problem report

    If you are experiencing technical problems, you can click Problem Report from the left menu.

    A separate page will open, the Report a technical problem screen allows to enter information pertaining to the technical problem. When you have completed entering all of the problem information, click the Submit button.

    Sign out

    The Sign out button is located in the top right-hand side of your screen. Click the button to sign out of the application.

    Tips

    Each tip is listed below in bolded lettering followed by its description beneath.

    How to view help

    It is recommended that you open the help file in a new window. You can then resize your application screen and your help screen available while you complete the fields on the screen. If this is not possible then you can open the help file in a new tab and click between your application screen and the help file screen to get the needed information about completing the field(s) of the screen.

    Required fields

    The screen itself tells you whether or not you need to enter data into a field.

    When a field requires input, you will see a red asterisk (*) and the word (required) in red and in brackets.

    Switching languages

    The Trademarks Opposition Board E-Services are fully bilingual. You can switch the languages by clicking the Language hyperlink Français or English at the top right corner of each page.

    Note: Once you enter to the steps you cannot switch the language without exiting the steps. Once you exit the steps you can use the Language hyperlink to switch languages.

    Icon legends

    Throughout the E-Services you may see icons that perform actions. Move your cursor over the icon to view the action that the icon performs. The name of the icon appears on the screen.

    Below is a list of the icons and what they mean. The icon is shown below followed by its meaning.

    •  -  The Edit icon, click this icon to edit the screen appears on.
    •  -  The Remove icon. This button deletes the item you click on.
      Note: Clicking the X button in the Cart removes the submission from the Cart and moves it back to your Work in Progress. Your application is not deleted.
    •  -  This icon shows the number of entries thar are displayed in a page when there are numerous items found in the search page. This icon has a drop-down menu that allows the selection of 10, 25, 50, 100 or All items.
    •  -  This icon consists of two arrows one pointing up and one pointing down. These arrows are only displayed when there is more than one entry found in the search. Clicking on the arrows puts the results in the order of the column heading.
    •  -  This icon consists of page numbers and the word Next at the end. This icon only displays when there is more than one page of entries to be displayed. Clicking on the page number or the Next button takes the viewer to that page of results.
    •  -  This icon consists of a small green circle with a checkmark inside it. It is used to denote the Successful payment status
    •  -  This icon consists of a red circle with a red x inside it. It is used to denote the Cancelled payment status.
    •  -  This icon consists of a circular arrow shown in a clockwise position. It is used to denote that the transaction is Pending.
    •  -  This icon consists of a small circular arrow shown in a counter-clockwise position. It is referred to as the View history icon. When clicked on, it takes the viewer to the Case history table.
    •  -  This icon it is used to View a document in HTML format.
    •  -  This icon it is used to View a document in PDF format.
    •  -  This icon consists of a circle with a question mark in its center. You can click on it to obtain help.
    •  -  This icon consists of a picture of a printer. It is referred to as Print the review. Appears in the Review and confirm screen of the respective request. When clicked on, it allows the viewer to choose to print a PDF or HTML version copy of the work completed.
    •  -  This icon is used to return to the documents waiting in Work in progress.
    •  -  This icon is used to report a problem. The Report a technical problem screen allows the user to enter information pertaining to a technical problem.

    Glossary

    The Canadian Intellectual Property Office (CIPO) provides a Glossary of Intellectual Property Terms that may help you as you work through the screens.

    Contact us

    Use the Contact us link found on the bottom left-hand side of the screen to find the CIPO contact information or click here: Intellectual property and copyright

    You can use this feature to:

    • ask a question, provide feedback or report a problem.
    • contact us online, by telephone and in person.
    • find the CIPO mailing address.

    Resources

    If you are new to the Trademarks Opposition Board process you can read more about it on our website by clicking on the following link: TMOB Home Page. The CIPO website contains information that provides guidance on the practice and interpretation of relevant legislation. It also contains links to other related websites that may be of help to you.

    Additional Resources:

    Trademarks Legislation:

    Other topics that may also be of interest to you are located at the end of the help file. They include Problem Report, Sign out, Tips, Icon Legends, Glossary and Contact Us.