Consumer and business alerts

Alerts contain useful information for Canadian consumers and businesses to help them recognize, reject and report deceptive marketing practices, misleading advertising and scams.

Date Alert TitleCategoryHidden Search Terms
August 11, 2022Snow removal businesses: Winter is comingBusinesssnow removal, competition, businesses
March 2, 2022Five-star fake outConsumerconsumers, consumer reviews, online reviews, businesses
January 26, 2022 Be on the lookout for greenwashingConsumerenviro-friendly, greenwashing, environmental impact, false, misleading, environmental claims
March 15, 2021 Taking care of businessBusinessPhishing scam, Intellectual Property renewal scam, Tech Support Scam, Fake CEO scam
March 1, 2021 Non-delivery scams: When nothing comes to those who waitConsumerthird-party, online, shopping
March 11, 2020 Subscription traps: "no-strings attached" trial offers could leave you with your hands tiedConsumerthird-party, online, shopping
November 29, 2019 Check Out the Seller Before You CheckoutConsumerthird-party, online, shopping
August 29, 2019 Government websites: spot the legitimate among the fakesConsumerinternet, government, services
July 2, 2019 Customer Loyalty Programs: What is your brand loyalty worth?Consumerrewards, loyalty, privacy
May 16, 2019 Telecom service agreements: that "forever price" may only be a "for now price"Consumerpromotion, providers, commitment
February 27, 2019 Don't be bamboozled: the real deal with "bamboo fabric"Consumergreenwashing, rayon, processing
February 14, 2019 Online dating – know what you’re signing up forConsumerficticious, free, privacy
December 11, 2018 Be smart with smart toys – know when to pull the plugConsumerinteractive, security, privacy
November 21, 2018 Bargain hunting season could turn into a wild goose chaseConsumeronline, shopping, cancelled discounts
October 29, 2018 Tales from the Cryptocurrency Investment Ghouls, Goblins and GhostsConsumerbitcoin, pyramid scheme, fraud
September 4, 2018 Happy International Day of Charity: give with confidenceConsumerdonor, funds, legitimate
August 16, 2018 Rental scam: no room for errorConsumerhousing, deposit, agreement
July 9, 2018 Leather furniture… True or faux?Consumersynthetic, material, durability
July 9, 2018 Cheat sheet: types of “leather” in furnitureConsumerfaux, imitation, genuine
June 27, 2018 Becoming your own boss: yes, but not at any costConsumerpyramid, fees, compensation
May 24, 2018 Pop-up surveys can be a) scams b) traps c) costly?Consumersubscription, trap, free
March 19, 2018 A special prize just for you? Don’t be fooled into believing you are a sweepstakes winnerConsumerprocessing, fee, fraudulent
February 15, 2018 Debt relief promises: Tips for choosing a debt relief service that keeps its wordConsumercreditors, repayment, credit
January 15, 2018 Experiencing the post-holiday weight blues? Be careful! Many diets or fat-burning products may only lighten your walletConsumerdiet, device, ads
December 15, 2017 Fill your library, not their walletsConsumergift cards, extortion, iTunes
November 7, 2017 Seven questions you should ask before buying new appliancesConsumerwarranties, restrictive, repairs
October 31, 2017 Unexpected letters from a psychic: all signs point to fraudConsumerelderly, fraud, mail
September 20, 2017 Free trial that turns out to be a monthly subscription: it’s a trapConsumershipping, pop-up, survey
August 1, 2017 The next time you move, dodge the “rogue movers” who take your belongings hostageConsumerclassified, extra, fees
July 26, 2017 Summer is still in full swing, but winter is just a season awayConsumersnow, removal, contractor
July 13, 2017 Mind the “$”: Is that price in Canadian or American dollars?Consumercurrency, online, shopping
May 12, 2017 Hang up on tech experts claiming your computer has a virus. It’s a scam.Consumerexpert, software, fraud
May 10, 2017 Avoid the wrong kind of surprise this Mother’s DayConsumerflowers, online, shopping
March 31, 2017 Fraud Prevention is a Year-round AffairConsumerscams, report, knowledge
March 28, 2017 You can help by reporting fraud — be a scam-buster!Consumerreport, fraud, online
March 14, 2017 Don’t invest in fraud: know how to spot investment scamsConsumerrisk, insider, securities
February 10, 2017 Know the Price of LoveConsumerdeceptive, tactics, online
December 8, 2016 Traveling for the Holidays? Don’t get wrapped up in surprise feesConsumersurprise, hidden, fees
November 21, 2016 Purchase of merchandise scamsConsumeronline, fraud, auction
August 8, 2016 Foul play: sports streaming packages’ fine print can hide true terms and conditionsConsumeravailability, games, disclaimer
July 18, 2016 Competition Bureau warns consumers about deceptive door-to-door sales of water heaters and HVAC systemsConsumerdoortodoor, upgrades, misrepresent
May 10, 2016 Fort McMurray fires: Beware of fake charities and donation scamsConsumerlegitimate, fraud, online
May 3, 2016 Don’t Flip for "Free" Real Estate Investment SeminarsConsumertraining, flipping, profit
April 18, 2016 Home buyers surprised at high fees to exit water heater rental contractsConsumerexit, fees, cost
April 1, 2016 Don’t Be Fooled! Fraud Prevention is a Year round AffairConsumertools, information, scams
March 31, 2016 Beware the Green Gremlin of Investment FraudConsumersecurities, scams, fraud
March 30, 2016 Scammers reaching new lows as they focus their efforts on defrauding immigrants and refugeesConsumerdeportation, settlement, sponsorship
March 29, 2016 Tips for consumers: recognize, reject, report fraudConsumeridentity, text, passwords
March 18, 2016 Don’t Trust Companies That Promise Government Grants and LoansConsumerfee, funding, access
March 8, 2016 Free Trial Scams: Too Good To Be True!Consumersubscription, traps, trial
November 26, 2019 Scam alert: Retailers targeted with fake product recallsBusinessprepaid credit cards, fax, scam
April 25, 2018 Business directories: Double-check before writing a chequeBusinessinvoice, online, advertising
April 17, 2018 What you don't know about contracts could hurt your businessBusinessclause, fees, term
June 21, 2017 Show them who’s the boss—shut down the fake CEO scamBusinessemail, transfer, executive
March 10, 2017 Snow removal businesses: Avoid a flurry of problems, steer clear of illegal agreementsBusinessagreements, competitors, territory
March 7, 2017 Beware of emails and letters demanding payment to protect your intellectual property rightsBusinesstrademark, patent, brand
January 23, 2017 It's not easy being green. Businesses must back up their words.Businessenvironment, mislead, advertise