Digital Literacy Exchange Program - Program Criteria


The Digital Literacy Exchange Program is now closed for new applications.

The Digital Literacy Exchange program is a non-repayable contribution program that supports not-for-profit organizations in the development and delivery of fundamental digital literacy skills training to Canadians who would benefit from increased participation in the digital economy.


To qualify for funding, applicants were required to be a not-for-profit organization that is incorporated in Canada.

Funding proposals had to demonstrate that:

  • The applicant has experience in the delivery of digital literacy initiatives with a proven track record of success;
  • The proposed initiative will target under-represented groups in the digital economy;
  • The proposed initiative will be delivered at no cost to participants; and
  • With program funding, the applicant will have the resource capacity and expertise, either internally or through partnerships, to successfully deliver the proposed initiative within the program timeframe of April 1, 2018 to March 31, 2022, and to measure and report on success.

Merit Criteria

While not essential requirements, merit criteria will be used to establish a priority ranking of eligible applicants. The following criteria will be taken into consideration:

  • The organization's history and purpose, directors, memberships and experience, financial statements and forecasted financials for the project period;
  • The organization's capacity to undertake and successfully complete the project;
  • The description of the project, including location(s), work plan, budget, schedule, project benefits and results;
  • The identification and understanding of project risks and mitigation measures;
  • The organization's project contributors and/or partners;
  • The representation that the organization is in good standing with regard to all laws and regulations;
  • The amount of any federal, provincial, territorial or municipal assistance received, or likely to be received, for the project;
  • If contributions are to be distributed by an eligible recipient to one or more ultimate recipients, the initial eligible recipient shall demonstrate that they have the appropriate resources and network in place to receive, evaluate and monitor applications that meet program objectives.


The total funding available for the program is $4.3 million for 2018-19 and $7.3 million per year for subsequent years (2019-2020, 2020-2021, and 2021-2022). The level of funding provided by the program will be contingent upon the assessment of the proposal and the availability of program funds.

Proposals may have included funding from other levels of government, private sector or non-profit partners, however, total funding from all federal, provincial/territorial and municipal sources cannot exceed 100% of eligible project costs.