Office of the Superintendent of Bankruptcy Service Standards

Service Standard for Trustee Licence Renewals

The Office of the Superintendent Bankruptcy (OSB) will process perfected applications for annual trustee licence renewals received through the OSB's Licence Administration Application (OLAA) within 5 business days.

Your application processing time starts once we have received your perfected application through OLAA and the prescribed payment has been received by the OSB.

All Licensed Insolvency Trustees (LIT) must verify their profile information in OLAA before they are able to renew. LITs in charge will be unable to complete payment for an LIT in their firm until the LIT has logged into OLAA and confirmed their individual profile information.

Please visit the Renew your licence webpage for more information.

Service Standard for Trustee Licence Candidate Applications

The OSB will provide candidates with trustee licensing decisions within 90 days following the completion of the final Oral Board of Examination.

Please visit the Oral Board of Examination webpage for more information.

Contact Information

Enquiries about the service standards for this program should be directed to the coordinates below.

Mailing Address: 

Office of the Superintendent of Bankruptcy
Licensing Policy and Administration
235 Queen Street
Ottawa, Ontario K1A 0H5
Email: ic.osblicencebsf-bkhq.ic@canada.ca
Telephone: 1-877-376-9902
TTY: 1-866-694-8389