2017–18 Project Summaries: Consumers Council of Canada

Consumers Council of Canada
Commercial Building
201-1920 Yonge Street
Toronto, ON M4S 3E2
Tel.: (416) 483-2696

Consumers and Product Insurance Purchase Decisions

The Consumers Council of Canada will study consumer experiences, attitudes and common misunderstandings with extended coverage programs such as “product protection plans” or “extended service plans”.

Mandatory Energy Rating and Disclosure for Existing Houses: Opportunities and Risks for Consumers

The Consumers Council of Canada will examine options for mandatory disclosure of home energy ratings for existing houses across Canada and its potential impact on consumers’ decisions.

Consumers' Experience with Higher Cost Credit

The Consumers Council of Canada will examine a suite of high-cost credit offerings such as payday or installment loans as well as fringe lending available to consumers to improve the knowledge of the consumer experience when they attempt to secure credit through storefronts and online facilities.