2021-23 project summaries: Automobile Consumer Coalition

Automobile Consumer Coalition
208-1110 Wilson Avenue
Toronto ON  M3M 1G7
Telephone: 416-651-6465

Online automobile shopping and consumer protection: A safe option for consumers

This study will investigate the impacts of online vehicle shopping practices on consumers and the adequacy of consumer protection for buying vehicles in the digital marketplace. It will also explore how the COVID-19 pandemic has accelerated this shift.