2021-23 project summaries: Canadian Association of the Deaf (CAD)

Canadian Association of the Deaf
606-521 Bank Street
Ottawa ON  K2P 1X3
Telephone: 613-565-2882

Digital transformation development

The research project will explore the experiences of deaf consumers in the financial sector to better understand the level of accessibility available to deaf Canadians in both in-bank and online banking services. The study will also focus on the experiences of deaf Canadians with financial fraud.