2021-23 project summaries: Consumers Council of Canada

Consumers Council of Canada
201-1920 Yonge Street
Toronto ON  M4S 3E2
Telephone: 416-483-2696

The consumer interest and administrative authorities

The study will explore how regulatory authorities fulfill their mandates related to consumer protection through a "consumer lens". It will highlight best practices and innovative methods used to reach vulnerable and underrepresented consumer voices and identify impacts from the pandemic that may help to inform regulatory enhancements.