February 2023

Office of Consumer Affairs

February 2023

In this issue, read a report about how the government helps protect Canadians from spam, participate in a consultation on anti-competitive practices in the marketplace, learn about how you can benefit from Right to Repair, and find information about travel insurance for your upcoming vacation.

CASL Performance Measurement Report 2021-2022

Interested in learning more about what the Government of Canada is doing to protect Canadians from spam? Read the 2021-22 edition of Canada's Anti-spam legislation (CASL) – Performance measurement report. Find out what CASL partners have been doing to enforce the legislation and the efforts taken to prevent spam from landing in your inbox or blocking up your phone!

To discover how to recognize and report spam, or for more general information on CASL, please visit Fightspam.gc.ca.

Have a say on the future of competition in Canada

The Competition Act helps ensure you can make the best use of your money by preventing anti-competitive practices in the marketplace, such as price fixing and misleading advertising. From now until February 27, 2023, you have the opportunity to provide your views on the future of the Act and its enforcement.

Your input will help modernize Canada's competition law and policy framework for the modern economy.

For more information, and to submit your feedback, visit the Competition Bureau's online consultation form.

Right to Repair

Did you know that the Right to Repair would benefit your pocketbook and give you more choice and convenience?

When you can choose which business repairs your devices or have the option to make repairs yourself, service providers in the repair industry have to work harder to get your business.

To better understand how healthy competition in the repair sector can benefit you and the longevity of your purchases, check out these videos:

Find out more about Right to Repair on the Competition Bureau website.

Travel insurance needs

Thinking of travelling during the upcoming winter break? Be ready for any issues that may arise on your trip—get the right travel insurance for you and your family.

Before you buy travel insurance, check what other coverage you may have. For example your:

  • personal property insurance may cover lost or stolen luggage
  • car insurance may provide collision and liability coverage for rented vehicles
  • credit card may offer medical, baggage and other types of insurance
  • private health care insurance plan may also cover some out-of-country health costs

For more information, visit the Check your travel insurance needs section of our website.


What kind of scams were responsible for the second-highest amount of fraud-related dollar loss in 2021?

Find more consumer-related information from the Government of Canada on the News for consumers page.

This month's spotlight:

Measurement Canada – Consultation on the provision of gas, test equipment and facilities for the inspection of compressed natural gas distributors