Help: Getting started

This site provides the professional radio operator community with a number of services including accredited examiner search and various certification and examiner accreditation requests.

User account

In order to access most of the services on this website (with the exception of searches) you will require a user account. A user account consists of a username and password as well as information about your professional certificate and examiner accreditation (if applicable). Please see the User Account help for more information.

Submitting a request

Services provided by this website, such a requesting an examiner accreditation, will follow a series of steps in order to complete the request and submit it to us for processing. These steps are defined below.

  • Login: In order to submit a request you will first be prompted to log in. This is where you provide your username and password that was set up for you when you created your user account. You will have to log in only once per browser session.
  • Certification identification: Each type of request will require you to verify your certification. This may be your professional certification or your examiner accreditation. Additional information will often be required such as your date of birth. This information is used for two reasons: 1) to verify your certification/accreditation; 2) to determine the context of the request.
  • Data entry: This is where you enter and submit the information related to the request. Once all of the necessary information has been entered and validated it will be sent to us for processing. Processing time depends on the type of request. Some requests may require us to contact you for further information.
  • Confirmation: Once a request has been submitted successfully, a confirmation page will be displayed including a confirmation number. This confirmation number should be kept in case you need to Contact the Radio Operator Certificate Service Centre (ROCSC) regarding the request. The confirmation page lists the data that has been submitted to us by the request.


Security of client information is an important consideration. This website uses Secure Sockets Layer (SSL) encryption to protect all data transmissions between your browser and the Innovation, Science and Economic Development Canada server. Measures have also been taken to validate user identity (see "User account" above) so that only you may submit requests against your certification and examiner accreditation.