Creating connections in rural Alberta through high-speed Internet

Sylvan Lake is a vibrant lakeside community about a 20 minute drive from Red Deer, Alberta. This small town of approximately 16,000 residents is a popular tourist destination and welcomes an average of 760,000 visitors each year.

The town boasts beautiful scenery, top-rate recreation and a welcoming atmosphere, but its residents struggled for years with frequent Internet outages and slow speeds. This was more than a minor inconvenience, made even worse when the COVID-19 pandemic hit. With many jobs, health services and social activities moving online, the lack of reliable high-speed Internet was especially devastating.

Connecting Sylvan Lake through the Universal Broadband Fund

In February 2022, the government announced a high-speed Internet project to connect the residents of Sylvan Lake through service provider Missing Link Internet. As a result of the project, residents of the community experienced the benefits that come with a reliable high-speed Internet connection for the first time.

The life-changing impacts of high-speed Internet

The impacts of a fast, dependable Internet connection can be life-changing. Residents of Sylvan Lake saw improvements in their work life, social life, home security, and beyond. Here are a few examples of the benefits that residents are experiencing:

Creating connections in rural Alberta through high-speed Internet

  • A local husband and wife business team are now able to work from home, no longer just at the office. They say that thanks to the increased productivity and flexibility afforded by high-speed connectivity, they are now ranked as one of their firm’s top real estate brokerage teams in Canada.
  • One resident used to experience an average of three Internet outages per month, lasting a day or two each. The individual noted that their connection has been consistent and reliable ever since the installation of fibre through the UBF project.
  • Another couple says that they are now able to use the Internet to better stay in touch with their family overseas, which was not possible with their previous cellphone-only service.
  • In another case, a resident has been able to set up wireless cameras to monitor the front and back of their home for the first time, saying that this has improved their sense of safety and security.

To learn more about connectivity efforts, visit the High-speed Internet for all Canadians page.