Business accelerator and incubator performance measurement survey

The Business Accelerator Incubator Performance Measurement Framework (BAI PMF) is a voluntary annual performance survey co-created by Innovation, Science and Economic Development Canada (ISED) and leading BAIs across the country. The BAI PMF enables BAI organization to benchmark their performance and drive improvement, help companies choose their best options for support, and assists governments in increasing the effectiveness of public investments in this area. Key metrics focus on national and regional priorities, including job creation, start-up growth, and entrepreneurship among underrepresented groups, such as women and racialized communities.

If your organization is interested in participating in the BAI PMF alongside leading Canadian BAIs, please contact acceleration.incubation@ised-isde.gc.ca.

a) BAI Questionnaire (to be completed by the BAI)

Section 1 – Organization Profile

Organization Name:

Year Established/Founded:

Primary Point of Contact

Given Name(s):

Family Name:

Email:

Phone Number:

Secondary Point of Contact

Given Name(s):

Family Name:

Email:

Phone Number:

Headquarters

Address:

City:

Province:

Postal Code:

Country:

Website:

Please select the affiliation of your organization. Select all that apply:

  • University-affiliated
  • Community-based
  • Private
  • Other

What funding sources or revenue models apply to your organization? Select all that apply:

  • Federal government
  • Provincial government
  • City or municipal government
  • Foundation, non-profit granting body
  • Client fees
  • Real estate
  • Corporate sponsorship
  • Accelerator fund (fund management fees and/or returns)
  • Other* Please indicate the other revenue model or funding source:

Section 2 – Organization Program Profile (please complete a profile for each program available at your organization)

Program

Intake Method:

  • Cohort-based
  • Continuous Intake

Program Structure:

  • Structured and Time-bound*Please indicate the length of program in months:
  • Open-ended support services

Program Type

Select all that apply:

  • Co-work/office space
  • Laboratory space/maker space
  • Business coaching/consulting/mentoring/leadership development
  • Trade and export support (includes business development missions, internationalization, and any other activities linked to international market development)
  • Networking events and key introductions
  • Access to funding
  • Regulatory assistance
  • Intellectual property education and assistance (includes patent, trademark and copyright evaluation, intellectual property strategy, protection and licensing)
  • Practical prototype/MVP development assistance
  • Other

Target Development Stage(s)

Which best characterizes the development stage(s) of the companies that this program targets? Select all that apply:

  • Idea  Entrepreneur with idea; a solution in search of a problem
  • Discovery  Clearly articulated and plausible problem/solution statement and the capacity to test it
  • Validation  A minimum viable product and evidence that it solves a real problem for an identified market
  • Efficiency  Initial traction in a receptive enough market to build a business in
  • Scale  Evidence that a scalable sales and marketing process has been established. Accelerating revenue/customer growth
  • Mature  Stable profit from year to year

Target Vertical(s)

Which verticals does this program target? Select all that apply:

  • Agriculture
  • Advanced Materials & Advanced Manufacturing (excludes specifically forestry, agriculture, mining, clean technologies and life sciences)
  • Clean Technologies (technologies that protect and/or increase efficient utilization of land, water and air resources)
  • Consumer Retail
  • Digital Media and Telecommunications (digital applications and content and information and communications technologies; excludes healthcare, agriculture, forestry, mining, financial services, education, social innovation, culture/recreation and energy-related solutions)
  • Education
  • Financial Services
  • Food & Beverage
  • Forestry
  • Life Sciences and Advanced Health
  • Mining, Oil & Gas (includes extractive activities that would not fall under clean technologies)
  • Tourism and Culture (includes entertainment and sports)
  • Transportation
  • Other*Please indicate the type of technology/business your program targets: 

Program cost to client

Select all that apply:

  • Fixed fee (for example, registration fees)
  • Variable fee based on project scope (for example, fee-for-service contracts)
  • Equity from client company
  • No fee to client

What type of funding is available, if any, through the program?

  • No funding
  • Equity investment
  • Grants (e.g. seed grants, awards, subsidies, non-repayable contributions)
  • Debt (e.g. repayable loans, lines of credit)

Please select a range based on the approximate average value per recipient.

  • $1K–19K
  • $20K–49K
  • $50K–$99K
  • $100K–$249K
  • $250K+

How is the program primarily delivered?

  • In-person (e.g. entrepreneurs meet in person with fellow entrepreneurs, program facilitators, mentors and business advisors)
  • Remote (e.g. your activities take place in a virtual/web-based space)
  • Hybrid (e.g. services are delivered in a combination of an in-person and remote environment)

Indicate the annual average number of clients served by this program in a calendar year:

b) Company Questionnaire

Section 1 – Organization Profile

(To be completed once by each client company, annually reviewed, and updated as required)

Contact Information

Business Name:

Business Legal Name:

CRA Business Number:

Primary Point of Contact

Given Name(s):

Family Name:

Email:

Phone Number:

Canadian Headquarters

Street Address:

City:

Province:

Postal Code:

Website:

Profile

Is your main corporate headquarters in Canada? Y/N

Year of incorporation: 

Year of first sale: 

Stage

Which best characterizes your development stage? Choose from:

  • Idea  Entrepreneur with idea; a solution in search of a problem
  • Discovery  Clearly articulated and plausible problem/solution statement and the capacity to test it
  • Validation  A minimum viable product and evidence that it solves a real problem for an identified market
  • Efficiency  Initial traction in a receptive enough market to build a business in
  • Scale  Evidence that a scalable sales and marketing process has been established. Accelerating revenue/customer growth
  • Mature  Stable profit from year to year

Vertical(s)

In which industry verticals do you have active products and/or technologies (select all that apply)?

  • Agriculture
  • Advanced Materials & Advanced Manufacturing (excludes specifically forestry, agriculture, mining, clean technologies and life sciences)
  • Clean Technologies (technologies that protect and/or increase efficient utilization of land, water and air resources)
  • Consumer Retail
  • Digital Media and Telecommunications (digital applications and content and information and communications technologies; excludes healthcare, agriculture, forestry, mining, financial services, education, social innovation, culture/recreation and energy-related solutions)
  • Education
  • Financial Services
  • Food & Beverage
  • Forestry
  • Life Sciences and Advanced Health
  • Mining, Oil & Gas (includes extractive activities that would not otherwise fall under clean technologies.
  • Tourism and Culture (includes entertainment and sports)
  • Transportation
  • Other  *Please indicate the type of technology/business your company targets:

Founder Demographics

How many people founded your venture?

How many founders are female?

How many founders are currently age 39 and under?

How many founders are Indigenous Peoples, that is First Nations, Métis or Inuit? 

What is the number of founders where this is their first venture?

How many founders identify as visible minorities (Racialized, Black, and/or People of Colour)? [This question is optional. Respondents can opt out.]Footnote 1

How many founders self-identify as LGBTQ2+? [This question is optional. Respondents can opt out.]Footnote 2

Section 2 – Company Growth

Business Legal Name:

What BAI programs has your business used in the previous calendar year?(Will match BAI Programs Profile):

What BAI programs has this business used prior to the previous calendar year?

Job Creation

In the previous calendar year, how many employees did this business have?

Full time employees (30 hours per week) in Canada:

Part time employees (<30 hours per week) in Canada:

Number of employees (both full and part time) outside of Canada:

Revenue

In the previous calendar year, what was this business's total annual sales revenue?

In the previous calendar year, what was the dollar value of this business's sales revenue outside of Canada (i.e. export revenue)? [To calculate, please use your total export revenue as of December 31st of the previous calendar year. Use the Bank of Canada's Currency Converter (here) and select '1 year' for the date range]

Capital Raised

Did you receive any financing in the previous calendar year?

  • Yes, I received financing in the previous calendar year
  • No, I did not receive financing in the previous calendar year

If yes, please indicate the amount of financing received from the relevant funding sources for your business in the previous calendar year.

  • Credit from financial institutions (i.e. Banks, Caisses populaires, credit unions, Business Development Bank of Canada, Export Development Canada, Farm Credit Canada; credit includes term business loans, non-residential mortgages, business lines of credit and credit cards)
  • Personal financing used towards your business (includes personal loans, lines of credit or credit cards from financial institutions, and personal savings of business owners)
  • Financing from friends or relatives of business owner(s)
  • Government loans, grants, subsidies, non-repayable contributions, or prizes
  • Financing from angel investors (an angel investor is an individual or group unrelated to the business that provides financial backing and often advice to a business. Do not include friends and relatives here)
  • Financing from venture capital providers
  • Crowdsourcing
  • Other*Source of 'Other' if known (e.g. merger and acquisition or an initial public offering):

Government Services

In the previous calendar year, have you received services from any federal government agencies?  If so, please specify below. Select all that apply:

  • National Research Council Canada – Industrial Research Assistance Program
  • Export Development Canada
  • Business Development Bank of Canada
  • Trade Commissioner Service
  • Federal Regional Development Agency (Atlantic Canada Opportunities Agency (ACOA), Canada Economic Development for Quebec Regions (CED), Canadian Northern Economic Development Agency (CanNor), Federal Economic Development Agency for Southern Ontario (FedDev Ontario), Federal Economic Development Agency for Northern Ontario (FedNor), Western Economic Diversification Canada (WD))
  • Canadian Institutes of Health Research (CIHR)
  • Natural Sciences and Engineering Research Council of Canada (NSERC)
  • Scientific Research and Experimental Development Tax Incentive Program
  • Strategic Innovation Fund
  • Other

Intellectual Property

In the previous calendar year, how many active patent applications did this business have? (Each separate jurisdiction in which a patent application has been filed counts as a separate application, e.g. separate national filings in the US and Canada count as two):

In the previous calendar year, how many granted patents did this business have? (Each separate jurisdiction in which a patent has been granted counts as a separate patent, e.g. granted patents from the same patent family in the US and Canada counts as two):

Impact

Would you recommend the BAI programs to someone else (0-10 net promoter score format, 0 is low)? Choose from:

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

What impact has working with the BAI programs had on this business's chance of success? Choose from:

  • Negative
  • None
  • Minor
  • Significant
  • Vital
  • Don't Know