Contesting the amount on your TV services bill
Contact the Office de la protection du consommateur if you believe your TV service provider has improperly billed you.
Television billing errors
Select the province or territory where you live.
Service provider search tool
The first step in resolving your complaint is to contact your service provider.
Commission for Complaints for Telecom-television Services (CCTS) complaints form
If you are unable to resolve a dispute with your mobile phone, home phone or television service provider, submit your complaint to the Commission for Complaints for Telecom-television Services (CCTS).
Television billing errors
Contact the Commission for Complaints for Telecom-television Services (CCTS) if your television bill is not as promised (or advertised).
Television Service Provider Code
Learn how Canadian television subscribers are protected by the TV Service Provider Code, which ensures your service agreement is easy to understand.