Resources - Lost or stolen mobile phone issues
| Sticky priority | Consumer Information |
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| a | Service provider search tool - Canadian Radio-television and Telecommunications Commission The first step in resolving your complaint is to contact your service provider.
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| b | Commission for Complaints for Telecom-television Services (CCTS) complaints form - Commission for Complaints for Telecom-television Services If you are unable to resolve a dispute with your mobile phone, home phone or television service provider, submit your complaint to the Commission for Complaints for Telecom-television Services (CCTS).
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| b | Device Check Canada: Stolen wireless device registry tool - Canadian Wireless Telecommunications Association (CWTA) Use this tool if a mobile device has been reported lost or stolen, which would prevent it from working on Canadian wireless networks.
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| b | How to make a complaint about your telephone service - Canadian Radio-television and Telecommunications Commission Discover the telephone service complaint process and how to contact the Commission for Complaints for Telecom-television Services (CCTS) and the Canadian Radio-television and Telecommunications Commission (CRTC).
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| b | Wireless Code - Commission for Complaints for Telecom-television Services Learn how Canadians are protected by the Wireless Code, which makes it easier to switch providers, understand your mobile plan and more.
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