Resources - Mobile phone service not delivered as promised

Consumer Information
Commission for Complaints for Telecom-television Services (CCTS) complaints form - Commission for Complaints for Telecom-television Services

If you are unable to resolve a dispute with your mobile phone, home phone or television service provider, submit your complaint to the Commission for Complaints for Telecom-television Services (CCTS).

  • Province/territory: All provinces and territories
Mobile phone service delivery issues - Commission for Complaints for Telecom-television Services

Contact the Commission for Complaints for Telecom-television Services (CCTS) if your mobile phone service is not being delivered as promised (or advertised).

  • Province/territory: All provinces and territories
Mobile plans: More affordable wireless choices - Innovation, Science and Economic Development Canada

Explore these tools and resources to help you decide which mobile plan is right for your needs and budget.

  • Province/territory: All provinces and territories
Wireless Code - Commission for Complaints for Telecom-television Services

Learn how Canadians are protected by the Wireless Code, which makes it easier to switch providers, understand your mobile plan and more.

  • Province/territory: All provinces and territories