Consumer Information
Major air carriers - Customer service departments - Canadian Transportation Agency

Bring your complaint to the attention of the air carrier before you file a complaint with the Canadian Transportation Agency.

  • Province/territory: All provinces and territories
File an air travel complaint related to tarmac delays (flight delayed after boarding) - Canadian Transportation Agency

Learn more about how the Canadian Transportation Agency protects the rights of airline passengers, processes complaints and settles disputes between travellers and airlines.

  • Province/territory: All provinces and territories
Government of Canada travel advice and advisories - Global Affairs Canada

Find out more about official Government of Canada destination-specific travel information which will help you make informed decisions, including how to travel safely while you are abroad.

  • Province/territory: All provinces and territories
Travel - Innovation, Science and Economic Development Canada

Find out how you can prepare for an upcoming trip by researching your destination, exploring travel insurance coverage and who to contact if an issue arises with the airline.

  • Province/territory: All provinces and territories