CSBFP/CALA Online Loan Registration Application - GCKey User Guide for New Users

Revised – April 2021

Access to GCKey Secure Login Provider

This document is for new users to access the CSBFP/CALA Online Loan Registration Application.

If you have any problems with creating your GCKey account or your My ISED Account, please contact your User Administrator within your financial institution.

Index

  1. Step 1 – User Set-Up by a User Administrator
  2. Step 2 - Create your GCKey secure login provider account
    1. 2.1 Recover the email in your inbox sent by your user administrator
    2. 2.2 Choose GCKey as your secure login provider
    3. 2.3 Create your GCKey
      1. Sign Up
      2. Accept the Terms and Conditions
      3. Create your Username
      4. Create your Password
      5. Create your Recovery Questions
      6. Your GCKey is now created
  3. Step 3 - Activate your My ISED account
    1. Enter your PIN
    2. Complete your My ISED Account
    3. Redirection to the CSBFP/CALA Online Loan Registration Application

Step 1 - User Set-Up by a User Administrator

Your User Administrator within your financial institution will need to set up your CSBFP/CALA Online Loan Registration Application account and send you an invitation by email.

Step 2 - Create your GCKey secure login account

2.1 Recover the email sent by your user administrator

Within the email your user administrator sent you, copy the PIN to use in Step 3 i) below.

Click on the link "sign up for your GCKey secure login provider" you received from your User Administrator. You will have 30 calendar days to activate your account using the link you received in your email.

Image of an email from the administrator. The second sentence of the email is highlighted to show where you can find the URL and PIN you will need to sign up.

2.2 Choose GCKey as your secure login provider

  1. You are now on the "Choose your secure login provider" page.

  2. Choose the option "GCKey" (see below).

    The Choose your secure login provider page instructs you to choose GCKey instead of Verify Me.

2.3 Create your GCKey

  • You will now Sign Up for a GCKey. 
  • You will need to create your Username, Password and Recovery Questions.
  • It is very important that you remember your Username, Password and Recovery Questions.
  • It is recommended you write these down and keep them in a safe place.
  • If you forget your Password, it can be reset.
  • If you forget your GCKey Username, there is no method to retrieve it. You will need to create a new GCKey account.
  1. Click the Simple Secure Access "Sign Up" button on the right hand side of the screen (see below).

    The Welcome to GCKey page allows you to Sign Up for a GCKey account. The 'Sign Up' button is highlighted for emphasis.
  2. Click the "I accept" button to accept the Terms and Conditions of Use (see below).

    The Terms and Conditions of Use page. The 'I accept' button is highlighted for emphasis.
  3. Create your Username.

    Click the "Continue" button (see below).

    The Create your Username page allows you to create your username. The 'Continue' button has been highlighted for emphasis.
  4. Create your Password.

    Click the "Continue" button (see below).

    The Create your Password page allows you to create your password. The 'Continue' button has been highlighted for emphasis.
  5. Create your Recovery Questions.

    Click the "Continue" button (see below).

    The Create your Recovery Questions, Answers and Hints page allows you to create your recovery questions and answers that can help you if you forget your password. The 'Continue' button has been highlighted for emphasis.
  6. Your GCKey is now created.

    Click on the "Continue" button to confirm your User Profile for the CALA/CSBFP Online Loan Registration Application (see below).

    The GCKey Sign Up Complete page confirms that you have successfully created your GCKey. The 'Continue' button has been highlighted for emphasis.

Step 3 – Activate your My ISED account

The following steps will link your GCKey with your My ISED account. Once completed, you will be brought to the CSBFP/CALA Online Loan Registration Application.

  1. Enter the PIN that you copied from the email you received in step 2.1.

    Click on the "Continue" button (see below).

    The Enter your PIN page requires you to enter the PIN that was found in the email from step 2.1 above. The 'Continue' button has been highlighted for emphasis.
  2. Confirm your ISED account information by clicking on the "Continue" (see below).

    Your email address cannot be modified, please contact your User Administrator if it is not correct.

    The Complete your ISED account information page allows you to verify the information in your My ISED account. The 'Continue' button has been highlighted for emphasis.
  3. This will complete the steps in creating your account in the CSBFP/CALA Online Loan Registration Application. You will automatically be directed to the application (see below).

    The Dashboard - CSBFP/CALA Online Loan Registration Application page, you have successfully created your My ISED Account.