General Inquiry

General Inquiry

Privacy Notice

All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

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Common Q&As: We invite you to consult answers to common inquiries received at ISED related to equipment standard requirements. If you do not find the answer to your question, please direct your inquiry to one of the following:

Branch to direct your inquiry to: (required)
If your inquiry relates to the certification of radio equipment or registration of terminal equipment in Canada. (e.g., requirements applicable to your product; confirmation of product certification/registration; guidance to submit your online application; SpectraWeb related questions or advice regarding applicable test methods.)

If your inquiry relates to interpretation of any regulatory standard in relation to procedures, technical specification, access to band, or harmonization issues.

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