Canadians rely on telecommunications services in their daily life. The Government of Canada is working with telecommunications companies and partners to improve the resiliency of Canada's telecom networks. Learn more about the services and projects under way to make Canadian telecom services more reliable.
News
- CRTC takes action to ensure Canadians have access to reliable telecommunications services
- Minister Champagne announces final direction to the CRTC placing affordability and consumer rights at the forefront of its future decisions
- Joint statement by Canada, Australia, the United Kingdom and the United States of America on telecommunications supplier diversity
- Statement from Minister Champagne on Canada’s Telecommunications Reliability Agenda following Rogers’ outage on July 8, 2022
- Government of Canada introduces new legislation to protect Canada's cyber security
Telecommunications Reliability Agenda
Reliable telecommunications networks have never been more crucial. They support not only a wide range of economic and social activities but also other critical infrastructure sectors and government services, and they are crucial for emergency services and public safety. They are fundamental to the safety, prosperity and well-being of Canadians.
That is why the government is advancing a new Telecommunications Reliability Agenda. This set of actions will improve the reliability of telecommunications and better protect Canadians. This agenda has three pillars at its core:
- Robust networks and systems
- Strengthening accountability
- Coordinated planning and preparedness
Read the agenda text: Telecommunications Reliability Agenda.
The agenda in action
Initiatives and legislation
- Memorandum of Understanding on Telecommunications Reliability
- Bill C-26, An Act respecting cyber security, amending the Telecommunications Act and making consequential amendments to other Acts
- National Cyber Security Strategy
- National Strategy for Critical Infrastructure
- National Cross Sector Forum 2021-23 Action Plan for Critical Infrastructure
- Public Safety Broadband Network
- Emergency telecommunications
- Letter to telecom service providers regarding connectivity on Toronto's subway system
Canadian Security Telecommunications Advisory Committee (CSTAC)
- Minister Champagne's letter to CSTAC
- CSTAC's Recommendations for Telecom Network Resiliency (PDF, 473 KB)
Canadian Radio-television and Telecommunications Commission (CRTC)
- Minister Champagne's letter to the CRTC
- CRTC examination of Rogers' outage
- Telecom Notice of Consultation CRTC 2023-39
Canadian Forum for Digital Infrastructure Resilience (CFDIR)
- Minister Champagne's letter to CFDIR
- Improving the Reliability and Resilience of Canada's Digital Infrastructure