Federal, provincial and territorial Consumer Affairs offices

Find contact information for provincial and territorial consumer affairs offices across Canada for assistance with common consumer complaints and consumer protection information.

 

Alberta

Service Alberta and Red Tape Reduction
Consumer Services
Commerce Place 3rd Floor
10155 102nd St
Edmonton AB  T5J 4L4

Telephone: 780‑427‑4088
Toll Free: 1‑877‑427‑4088

Email: service.alberta@gov.ab.ca
Website:  www.alberta.ca/service-alberta.aspx

 

British Columbia

Consumer Protection BC
321-3600 Uptown Blvd
PO Box 9244
Victoria BC  V8W 9J2

Telephone: 604‑320‑1667
Toll Free: 1‑888‑564‑9963
Fax: 250‑920‑7181

Email: info@consumerprotectionbc.ca
Website: www.consumerprotectionbc.ca

Manitoba

Consumer Protection Office
Manitoba Justice
302-258 Portage Ave
Winnipeg MB  R3C 0B6

Telephone: 204‑945‑3800
Toll Free: 1‑800‑782‑0067
Fax: 204‑945‑0728

Email: consumers@gov.mb.ca
Website: www.gov.mb.ca/consumerinfo

New Brunswick

Financial and Consumer Services Commission
200-225 King St
Fredericton NB  E3B 1E1

Toll Free: 1‑866‑933‑2222
Fax: 506‑444‑4494

Email: info@fcnb.ca
Website: fcnb.ca/FinancialConsumer

Newfoundland and Labrador

Digital Government and Service NL
Motor Registration Building
149 Smallwood Drive
PO Box 8700
St. John's NL  A1B 4J6

Telephone: 709‑729‑2600
Toll Free: 1‑877‑968‑2600
Fax: 709‑729‑6998

Email: consumeraffairsaccount@gov.nl.ca
Website: https://www.gov.nl.ca/dgsnl/consumer/consumer-affairs/

Northwest Territories

Consumer Affairs
Department of Municipal and Community Affairs
600-5201 50th Ave
Yellowknife NT  X1A 3S9

Telephone: 867‑767‑9161 ext 21022
Fax: 867‑873‑0309

Email: consumer_affairs@gov.nt.ca
Website: www.maca.gov.nt.ca/en/services/consumer-affairs

Nova Scotia

Service Nova Scotia and Internal Services
7 North, Maritime Centre
1505 Barrington Street
PO Box 1003
Halifax, Nova Scotia B3J 2X1

Telephone: 902‑424‑5200
Toll Free: 1‑800‑670‑4357
Fax: 902‑424‑0720

Email: askus@novascotia.ca
Website: NovaScotia.ca/programs-and-services/consumer-protection

Nunavut

Consumer Affairs
Department of Community and Government Services
3090 6th St
PO Box 440
Baker Lake NU  X0C 0A0

Telephone: 867‑793‑3303
Toll Free: 1‑866‑223‑8139
Fax: 867‑793‑3321

Email: consumerprotection@gov.nu.ca
Website: www.gov.nu.ca/community-and-government-services/information/consumer-affairs

Ontario

Consumer Protection Ontario
Ministry of Public and Business Service Delivery

77 Wellesley Street West
PO Box 450
Toronto (Ont.)  M7A 2J6

Telephone: 416‑326‑8800
Toll Free: 1‑800‑889‑9768
Phone (TTY): 416‑229‑6086
Phone (TTY) 2: 1‑877‑666‑6545

Email: consumer@ontario.ca
Website: www.ontario.ca/page/consumer-protection-ontario

Prince Edward Island

Consumer Services
Department of Justice and Public Safety
Shaw Building 1st Floor North
95 Rochford St
PO Box 2000
Charlottetown PE  C1A 7N8

Telephone: 902-368-4550
Toll Free: 1‑800‑658‑1799
Fax: 902‑368‑5283

Email: ccs@gov.pe.ca
Website: www.princeedwardisland.ca/en/topic/consumer-services

Quebec

Office de la protection du consommateur
450-400 Jean-Lesage Blvd
Quebec QC  G1K 8W4

Telephone: 418‑643‑1484
Toll Free: 1‑888‑672‑2556
Fax: 418‑528‑0976

Website: www.opc.gouv.qc.ca

Saskatchewan

Consumer Protection Division
Financial and Consumer Affairs Authority of Saskatchewan
500–1919 Saskatchewan Dr
Regina SK  S4P 4H2

Telephone: 306‑787‑5550
Toll Free: 1‑877‑880‑5550
Fax: 306‑787‑9779

Email: consumerprotection@gov.sk.ca
Website: fcaa.gov.sk.ca

Yukon

Consumer Services
Department of Community Services
307 Black St
Whitehorse YT  Y1A 2N1

Telephone: 867‑667‑5111
Toll Free: 1‑800‑661‑0408 ext 5111
Fax: 867‑667‑3609

Email: consumer@gov.yk.ca
Website: Contact the government

Federal

Office of Consumer Affairs
235 Queen St
Ottawa ON  K1A 0H5

Toll Free: 1‑800‑328‑6189

Email: Ask us
Website: www.ic.gc.ca/officeofconsumeraffairs