Office of Consumer Affairs

The Office of Consumer Affairs (OCA) promotes the interests and protection of Canadian consumers. Well-informed and confident consumers help stimulate competition and innovation in the Canadian marketplace.

Consumer research and development

Contributions Program for Non-Profit Consumer and Voluntary Organizations
Find consumer research and learn about the Office of Consumer Affairs’ program which supports organizations to produce independent research and help strengthen the consumer's role in the marketplace.

Information for consumers

Complaints and legislation

Stay informed

Contact us

Ask us
Contact us about a consumer affairs question or concern.

For all media enquiries please contact the ISED Media Relations Team.

Corporate information

About us
Learn more about the Office of Consumer Affairs, our mandate, strategic directions, and who we work with.