Office of Consumer Affairs

The Office of Consumer Affairs (OCA) promotes the interests and protection of Canadian consumers. Well-informed and confident consumers help stimulate competition and innovation in the Canadian marketplace.

Information for consumers

Complaints and legislation

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Ask us
Contact us about a consumer affairs question or concern.

For all media enquiries, please call 343-291-1777.


When participating in the marketplace, remember to be a COVID-safe consumer. Help break the cycle of infection by downloading the COVID-19 Alert application and protecting yourself from COVID-19: Frauds and scams.

Corporate information

About us
Learn more about the Office of Consumer Affairs, our mandate, strategic directions, and who we work with.