Used Vehicle Retailing Investigation 2007

Organization

Automobile Protection Association (APA)

Published

2007

Summary

The Used Car Dealer Investigation report from the Automobile Protection Association (APA) presents the results of its latest undercover investigation of used car dealerships today. Posing as ordinary consumers, APA mystery shoppers visited 57 car dealers in Montreal, Toronto and Vancouver to look for a used vehicle and the visits were recorded by CTV’s W-FIVE hidden cameras.

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English only

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

Address
Automobile Protection Association (APA)
292 St. Joseph Blvd. West
Montreal, Quebec  H2V 2N7
Telephone
(514) 272-5555
Fax
(514) 273-0797

Source: Consumer Policy Research Database