The On-Demand Consumer (Update)

Author

Dr. Derek Ireland; Jay Jackson

Organization

Consumers Council of Canada (CCC)

Published

2024

Summary

This report updates and compares research conducted in 2019 and reported on in The On- Demand Consumer based on new literature and a survey conducted in 2023 the investigated consumers views about on-demand consumption enabled by fast, convenient and immediate access to goods and services through the use of smartphone and computers.

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English and French

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

Address
Consumers Council of Canada
201-1920 Yonge Street
Toronto, ON  M4S 3E2
Telephone
(416) 483-2696

Source: Consumer Policy Research Database