2018 BAI performance measurement framework: Annexes

5. Annexes

Appendix A: BAI Questionnaire

SECTION 1 – ORGANIZATION PROFILE

Organization Legal Name:

Year Established/Founded:

Primary Point of Contact

Given Name(s):
First Name:
Email:
Phone Number:

Secondary Point of Contact

Given Name(s):
First Name:
Email:
Phone Number:

Headquarters

Address:
City:
Province:
Postal Code:
Country:
Website:

Please select the affiliation of your organization.

Select all that apply:

  • University-affiliated
  • Community-based
  • Private
  • Other

What funding sources or revenue models apply to your organization?

Select all that apply:

  • Provincial government
  • Federal government
  • Federal regional development organization (Atlantic Canada Opportunities Agency (ACOA), Canada Economic Development for Quebec Regions (CED), Canadian Northern Economic Development Agency (CanNor), Federal Economic Development Agency for Southern Ontario (FedDev Ontario), Federal Economic Development Agency for Northern Ontario (FedNor), Western Economic Diversification Canada (WD) )
  • City or municipal government
  • Foundation, non-profit granting body
  • Client fees
  • Real estate
  • Corporate sponsorship
  • Other

SECTION 2 – ORGANIZATION PROGRAM PROFILE

Please complete a profile for each program available at your organization.

Program:

(Companies will select from the program information inputted by BAIs)

Intake

Select all that apply:

  • Cohort-based
    • Length of Program
  • Continuous Intake
  • Structured and Time-bound
  • Open-ended support services
  • Other

Program Type

Select all that apply:

  • Co-work/office space
  • Laboratory space/maker space
  • Business coaching/consulting/mentoring/leadership development
  • Trade and Export Support
    Includes: Business development missions, internationalization, and any other activities linked to international market development.
  • Networking events and key introductions
  • Access to funding 
  • Regulatory Assistance
  • Intellectual Property education and assistance
    Includes: patent, trademark and copyright evaluation, intellectual property strategy, protection and licensing.
  • Practical prototype/MVP development assistance
  • Other

Target Development Stage(s)

Which best characterizes the development stage(s) of company that this program targets?

Select all that apply:

  • Idea - Entrepreneur with idea; a solution in search of a problem.
  • Discovery - Clearly articulated and plausible problem/solution statement and the capacity to test it.
  • Validation - A minimum viable product and evidence that it solves a real problem for an identified market
  • Efficiency - Initial traction in a receptive enough market to build a business in.
  • Scale - Evidence that a scalable sales and marketing process has been established. Accelerating revenue/customer growth.
  • Mature - Stable profit from year to year.

Target Sector(s)

In which sectors does this program target?

Select all that apply:

  • Agriculture
  • Advanced Materials & Advanced Manufacturing
    • Excludes specifically Forestry, Agriculture, Mining, Clean technologies and Life sciences
  • Clean Technologies
    • Technologies that protect and/or increase efficient utilization of land, water and air resources.
  • Consumer Retail
  • Digital Media and Telecommunications
    • Digital applications and content and information and communications technologies.
    • Excludes healthcare, agriculture, forestry, mining, financial services, education, social innovation, culture/recreation and energy-related solutions.
  • Education
  • Financial Services
  • Food & Beverage
  • Forestry
  • Life Sciences and Advanced Health
  • Mining
    • Includes extractive activities that would not otherwise fall under clean technologies.
  • Tourism and Culture
    • Includes entertainment and sports
  • Transportation
  • Other [Please indicate the type of technology/business your program targets: <text box>]

Program cost to client:

Choose from:

  • Fixed fee

For example, registration fees

  • Variable fee based on project scope

For example, fee-for-service contracts

  • Equity from client company
  • No fee to client

Is funding available to a client through this program?

  • Y/N
    • If yes, what is the funding range available?
      For funds with no explicit ranges please provide the largest investment to date.

What type of funding is available through the program?

  • Equity investment
  • Grants (e.g., seed grants, awards, subsidies, non-repayable contributions)
  • Debt (e.g., repayable loans, lines of credit)

How is the program primarily delivered?

  • In-person (e.g. entrepreneurs meet in person with fellow entrepreneurs, program facilitators, mentors and business advisors)
  • Remote (e.g. your activities take place in a virtual/web-based space)

In the calendar year 2017, indicate the average number of clients served through this program.

Note: for the purpose of this exercise a client is defined as an entrepreneur or company who has participated in this programs and services (for the purpose of this exercise a participant in a one-time session or public forum does not qualify as a client).

  • 0–19
  • 20–49
  • 50–99
  • 100–149
  • 150–249
  • 250–499
  • 500–999
  • 1000+

Appendix B: Company Questionnaire

SECTION 1 – COMPANY PROFILE

CONTACT INFORMATION

Business Name

Business Legal Name:
CRA Business Number:
<PROMPT – Use your Canada Revenue Agency number.>

Primary Point of Contact

Given Name(s):
Family Name:
Email:
Phone Number:

Secondary Point of Contact

Given Name(s):
Family Name:
Email:
Phone Number:

Canada Headquarters

Street Address:
City:
Province:
Postal Code:
Website:

PROFILE

Is your main corporate headquarters in Canada? Y/N
Year of incorporation: MM/YY
Year of first sale: MM/YY

Number of establishments in Canada:
Number of establishments outside of Canada:
<PROMPT – Establishment – A firm can have multiple establishments or be a single establishment. An establishment is an economic unit, such as an office, a store, a farm, a mine, or a factory, that produces goods or services. It is the smallest production entity of a firm that is generally able to provide accounting information regarding the value of shipments (sales), direct costs and labor costs.>

Which best characterizes your development stage?
Choose from:

  • Idea - Entrepreneur with idea; a solution in search of a problem.
  • Discovery - Clearly articulated and plausible problem/solution statement and the capacity to test it.
  • Validation - A minimum viable product and evidence that it solves a real problem for an identified market
  • Efficiency - Initial traction in a receptive enough market to build a business in.
  • Scale - Evidence that a scalable sales and marketing process has been established. Accelerating revenue/customer growth.
  • Mature - Stable profit from year to year.

In which industry sectors do you have active products and/or technologies (select all that apply)?
Choose from:

  • Agriculture
    • Agriculture IT
      Software, hardware or a combination of thereof, which are used to benefit the agriculture sector specifically.
    • Agricultural
      Other agricultural product or service that in not IT-related.
  • Advanced Materials & Advanced Manufacturing
    Excludes specifically Forestry, Agriculture, Mining, Clean technologies and Life sciences
    • Materials and Chemicals
    • Manufactured Goods
    • Manufacturing Processes
    • Other
      All other advanced materials & advanced manufacturing that do not belong in any of the above categories.
  • Consumer Retail
    • Consumer Retail IT
      Software, hardware or a combination of thereof, which are used to benefit the consumer retail sector specificall
    • Consumer Retail Other
      Other consumer retail product or service that in not IT-related.
  • Clean Technologies
    Technologies that protect and/or increase efficient utilization of land, water and air resources.
    • Water technology
      • Technologies that support water management. Wastewater remediation, filtration and reclamation technologies.
    • Recycling and waste management
      • Technologies that support recycling, recovery and reuse of materials and/or that reduces waste Composting, methane mitigation.
    • Energy and power technologies
      • New or alternative technologies or supporting components to generate power.
      • Energy control and efficiency technologies (including IT) - commercial/industrial and consumer. Alternative energy (e.g. wind, solar, geothermal, wave, tidal. biomass), combustion engines or processes. Energy use apps.
    • Other
      All other clean technologies that do not belong in any of the above categories.
  • Digital Media and Telecommunications
    Digital applications and content and information and communications technologies.
    Excludes healthcare, agriculture, forestry, mining, financial services, education, social innovation, culture/recreation and energy-related solutions.
    • Apps and Software
      Mobile, web-based and desktop applications and software primarily intended for either:
      • a consumer, non-business market; or
      • an enterprise and/or small business market.

    Gaming, social networking, e-retail or e-commerce (for consumers).
    Document management (except for consumer finance).

    • Hardware
      Physical parts or components of a computer system and peripherals Input devices, output devices, chips, graphics and sound cards, removable storage devices.
    • Other
      All other information and communications technologies that do not belong in any of the above categories.
  • Education
    • Education IT
      Software, hardware, or a combination thereof, which are used for primarily educational purposes and/or to benefit the professional education sector.
    • Education Other
      Educational products or services which are not IT-related.
  • Financial Services
    • Financial Services IT
      Software, hardware, or a combination thereof, which are used for the financial services industry or for personal financial management.
    • Financial Services Other
      Products or services that create a solution in the financial sector but are not IT-related.
  • Food & Beverage
    • Food & Beverage IT
      Software, hardware, or a combination thereof, which are used for primarily to benefit the professional food and beverage sector.
    • Food & Beverage Other
      Food and beverage products or services which are not IT-related
  • Forestry
    • Forestry IT
      • Software, hardware, or a combination thereof, which are used for implementation in the forestry sector.
    • Forestry Other
      • Product or service that benefits the forestry sectors but is not IT-related
  • Life Sciences and Advanced Health
    • Pharmaceuticals & Drugs
      Compounds which exert a direct biochemical effect on the body (small molecules, biologics, natural products, antibody-drug-conjugates, radiopharmaceuticals etc.) under development for the treatment or prevention of disease, and eventual clinical evaluation and Health Canada/FDA approval.
    • Medical Devices
      Includes diagnostics and therapeutic devices which are intended to diagnose, prevent or treat diseases or conditions which do not exert their effect through a biochemical or conventional drug mechanism, but rather through primarily physical interactions.  A medical device can be a(n):  instrument, apparatus, implant, in vitro reagent or related article.
    • Healthcare IT
      Software, hardware, or a combination thereof which are used to facilitate healthcare (electronic medical records, hospital management software, transcription software, etc.), but do not fall into the category of medical devices (they are not used to diagnose, treat or prevent disease).
    • Wellness & Nutrition
      Includes businesses related to natural health products, weight loss, exercise, healthy living, therapy and rehabilitation etc. that do not fall into the categories above.
    • Other
      All other life sciences technologies that do not belong in any of the above categories.tivities that would not otherwise fall under clean technologies.
  • Mining
    Includes extractive activities that would not otherwise fall under clean technologies.
    • Mining IT
      Software, hardware, or a combination thereof, which are used for implementation in the mining sector.
    • Mining Other
      Product or service that benefits the mining sector but is not IT-related.
  • Tourism and Culture
    Includes entertainment and sports
    • Tourism and culture IT
      Software, hardware, or a combination thereof which are used to primarily benefit the tourism, cultural, sports or entertainment sectors.
    • Tourism and culture other
      Product, service or a combination thereof which are used to primarily benefit the tourism, cultural, sports or entertainment sectors but are not IT-related.
  • Transportation
    • Transportation IT
      Software, hardware or a combination of thereof, which are used to benefit the consumer retail sector specifically.
    • Transportation Other
      Other transportation product or service that in not IT-related.
  • Other
    • Please enter the type of technology/business that best describes your business: <text box>
GOVERNMENT SERVICES

In the last calendar year, have you received services fromany of the followingfederal government agencies?
Choose from:

  • National Research Council Canada – Industrial Research Assistance Program
  • Export Development Canada
  • Business Development Bank of Canada
  • Trade Commissioner Service
  • Other

SECTION 2 – COMPANY BENCHMARK

SECTION 2.1 – ENTRY TO BAI/PILOT

Business Name
Business Legal Name:

What accelerator, incubator and/or entrepreneur support programs has this business used?
(will match BAI Programs Profile)

JOB CREATION

On Dec 31, 2017, how many employees did this business have?

  • Full time employees (≥30 hours per week) in Canada:
  • Part time employees (<30 hours per week) in Canada:
  • Full time employees (≥30 hours per week) outside of Canada:
  • Part time employees (<30 hours per week) outside of Canada:

OPTIONAL
Please provide the following employee information for two years previous to your start in the BAI program to enable a study on how programs influence start-up /company growth over a period of time.

How many employees did this business have in total?

  • On Dec 31, 2016:
  • On Dec 31, 2015:
REVENUE

In the calendar year 2017, what was this business's total annual sales revenue?
In the calendar year 2017, what was this business's total sales revenue in Canada?

OPTIONAL
Please provide the following employee information for two years previous to your start in the BAI program to enable a study on how programs influence start-up /company growth over a period of time.

In the calendar year 2016, what was this business's total annual sales revenue?
In the calendar year 2016, what was this business's total sales revenue in Canada?

In the calendar year 2015, what was this business's total annual sales revenue?
In the calendar year 2015, what was this business's total sales revenue in Canada?

CAPITAL RAISED

In the calendar year 2017, from which sources of finance did you receive funding for your business?
Select all that apply.

  • Credit from financial institutions

    (i.e. Banks, Caisses Populaires, credit unions, Business Development Bank of Canada, Export Development Canada, Farm Credit Canada.)

    <PROMPT: Credit includes term business loans, non-residential mortgages, business lines of credit and credit cards.>

    • If yes, in the calendar year 2017, how much financing did this business generate from financial institutions?
  • Personal financing used towards your business
    <PROMPT: Includes personal loans, lines of credit or credit cards from financial institutions, and personal savings of business owners.>
    • If yes, in the calendar year 2017, how much financing did this business generate from personal financing?
  • Financing from friends or relatives of business owner(s)
    • If yes, in the calendar year 2017, how much financing did this business generate from friends and relatives?
  • Government loans, grants, subsidies and non-repayable contributions
    • If yes, in the calendar year 2017, how much financing did this business receive from public sources?
  • Financing from angel investors
    <PROMPT: An angel investor is an individual or group unrelated to the business that provides financial backing and often advice to a business. Do not include friends and relatives here.>
    • If yes, in the calendar year 2017, how much financing did this business secure from angel investors?
  • Financing from venture capital providers
    • If yes, in the calendar year 2017, how much financing did this business secure from venture capital providers?
  • Crowdsourcing
    • If yes, in the calendar year 2017, how much financing did this business secure from crowd sourcing?
  • Other
    <PROMPT: For example, retained earnings (from previous other business), trade credit from suppliers, capital leasing, etc.>
INTELLECTUAL PROPERTY

On Dec 31, 2017, how many active patent applications did this business have?

<PROMPT - This should include patent applications created by your company, patent applications in-licensed to your company from a third party, and patent applications where the ownership has been transferred to your company, either from employees or from external third parties. Each separate jurisdiction that a patent application has been filed in counts as a separate application e.g. separate national filings in the US and Canada counts as 2.>

On Dec 31, 2017, how many granted patents did this business have? 

<PROMPT - This should include granted patents created by your company, granted patents in-licensed to your company from a third party, and granted patents where the ownership has been transferred to your company, either from employees or from external third parties. Each separate jurisdiction that has a granted patent counts as a separate patent e.g. granted patents from the same patent family in the US and Canada counts as 2.>

SECTION 2.2 – ONGOING GROWTH

Business Legal Name:

Is this businesses company profile up to date?

What BAI programs did your venture use in your last fiscal year?
(will match BAI Programs Profile)

  • How many people founded your venture?
  • How many founders are female?
  • How many founders are currently age 29 and under?
  • How many founders were born outside of Canada?
  • How many founders are an Indigenous person, that is First Nations (North American Indian), Métis or Inuk?  (First Nations includes Status and Non-Status Indians)
  • What is the number of founders where this is their first venture?

JOB CREATION

On Dec 31, 2017, how many employees did this business have?

Full time employees (≥30 hours per week) in Canada:
Part time employees (<30 hours per week) in Canada:

Full time employees (≥30 hours per week) outside of Canada:
Part time employees (<30 hours per week) outside of Canada:

REVENUE

In the calendar year 2017, what was this business's total annual sales revenue?
In the calendar year 2017, what was this business's total sales revenue in Canada?

CAPITAL RAISED

In the calendar year 2017, from which sources of finance did you receive funding for your business?

Select all that apply.

  • Credit from financial institutions
    (i.e. Banks, Caisses polulaires, credit unions, Business Development Bank of Canada, Export Development Canada, Farm Credit Canada.)
    <PROMPT: Credit includes term business loans, non-residential mortgages, business lines of credit and credit cards.>
    • If yes, in the calendar year 2017, how much financing did this business generate from financial institutions?
  • Personal financing used towards your business
    <PROMPT: Includes personal loans, lines of credit or credit cards from financial institutions, and personal savings of business owners.)
    • If yes, in the calendar year 2017, how much financing did this business generate from personal financing?
  • Financing from friends or relatives of business owner(s)
    • If yes, in the calendar year 2017, how much financing did this business generate from friends and relatives?
  • Government loans, grants, subsidies and non-repayable contributions
    • If yes, in the calendar year 2017, how much financing did this business receive from public sources?
  • Financing from angel investors
    <PROMPT: An angel investor is an individual or group unrelated to the business that provides financial backing and often advice to a business. Do not include friends and relatives here.>
    • If yes, in the calendar year 2017, how much financing did this business secure from angel investors?
  • Financing from venture capital providers
    • If yes, in the calendar year 2017, how much financing did this business secure from venture capital providers?
  • Crowdsourcing
    • If yes, in the calendar year 2017, how much financing did this business secure from crowd sourcing?
  • Other
    <PROMPT: For example, retained earnings (from previous other business), trade credit from suppliers, capital leasing, etc.>

INTELLECTUAL PROPERTY

On Dec 31, 2017, how many active patent applications did this business have?

<PROMPT - This should include patent applications created by your company, patent applications in-licensed to your company from a third party, and patent applications where the ownership has been transferred to your company, either from employees or from external third parties. Each separate jurisdiction that a patent application has been filed in counts as a separate application e.g. separate national filings in the US and Canada counts as 2.>

On Dec 31, 2017, how many granted patents did this business have? 

<PROMPT - This should include granted patents created by your company, granted patents in-licensed to your company from a third party, and granted patents where the ownership has been transferred to your company, either from employees or from external third parties. Each separate jurisdiction that has a granted patent counts as a separate patent e.g. granted patents from the same patent family in the US and Canada counts as 2.>

IMPACT

Would you recommend the programs to someone else (1-10 net promoter score format, 1 is low)?
Choose from:

  • 1 2 3 4 5 6 7 8 9 10

What impact has working with the BAI programs had on this business's chance of success?
Choose from:

  • Negative
  • None
  • Minor
  • Significant
  • Vital
  • Don't Know

Appendix C: Platform Requirements

Platform Requirements
PRINCIPLES REQUIREMENTS CONSIDERATIONS
SECURE
Trusted by participating firms, BAIs and funding organizations.
  • Meets IT industry standards and accreditations at the application layer (SOC2 etc.) and the data centre level (SOC2, ISO27001, etc.).
  • Provides the facility for data owners (firms or BAIs) to provide targeted consent for specific users to view specific data.
  • Authenticated access to users.
  • Data always resides in Canada.
  • Managed by a professional, secure and objective 3rd party. BAIs are treated equally with respect to access.
CONVENIENT
BAI and firm level data is easily loaded onto the platform and promotes data standardization.
  • The platform is interoperable with CRMs and data management systems (Salesforce.com, Quickbooks, standard data import/export facilities, etc.) that current BAIs and firms plan on using.
  • Firms can enter the data themselves in a secure fashion.
  • Provides customization capabilities that allow the interface to be tailored to the processes of individual BAIs.
  • Already used by a large number of Canadian firms and support organizations as a data repository (data entered once for multiple usage).
  • Leverages public data sources.
  • Uses a data architecture and approach that promotes the standardization of data across users.
ENGAGEMENT
Capable of influencing high-level of response and data entry rates.
  • Quickly customizable (GUI design, form design, process design, etc.) to the specific requirements of the BAI PMF so that it is user-friendly for firms, BAIs and funding organizations.
  • Includes a facility that automatically sends alerts to data entry primes that encourages them to submit the required data.
  • Ease of adoption.
  • Bilingual capacity
  • Facilitates ongoing commitments to long-term data entry/sharing
  • Includes an easy to use customizable survey tool that generates high response rates.
REPORTING
Possessing reporting capabilities that create value for the BAI PMF audience, individual BAIs and client firms.
  • Include a facility to customize reports and dashboards so they are useful to the BAI PMF audience, but also to individual BAIs and to the client firms so that each see value in using
    the Platform.
  • Definable datasets are easily exportable to authorized analysts.
 
AVAILABILITY
Available for adoption within a short time period.
  • Customized pilot platform can be deployed in the coming months.
  • Is the tool market ready?
  • Canadian firms and organizations already use the tool?
COST
Low cost for firms and BAIs to use.
  • Low licensing costs for BAIs and firms to access and use the platform.
  • Low overall adoption costs for BAIs.
 

Appendix D: BAI Steering Committee and Working Group

BAI Steering Committee and Working Group
ORGANIZATIONPROVINCENAME & TITLE
BAI STEERING COMMITTEE
AccelRXBritish ColumbiaNatalie Dakers, President
Centre d'entreprises et d'innovation de Montréal (CEIM)QuebecSerge Bourassa, Président & COO
CommunitechOntarioAvvey Peters, VP, Partnerships
FounderFuelQuebecJohn Stokes, Co-Founder
L-SparkOntarioPatrick White, Managing Director
MaRSOntarioKaren Greve Young, VP Partnerships
TEC EdmontonAlbertaChris Lumb, President & CEO – CO-CHAIR
VoltaNova ScotiaJesse Rodgers, CEO
WavefrontBritish ColumbiaJames Maynard, CEO
ISEDFederalChris Padfield, Director General, Small Business Branch – CO-CHAIR
ISEDFederalJim Valerio, Director, Small Business Research & Policy, Small Business Branch
ISEDFederalShane Dolan, Manager, Enterprise Growth Policy Development, Small Business Branch
ISEDFederalChristine McKay, Senior Advisor, Small Business Branch
WORKING GROUP PARTICIPATION/INPUT
AccelRXBritish ColumbiaElayne Wandler, Director, Partnerships and Programs
CommunitechOntarioJessica Dupuis, Director, Government Relations
Centre d'entreprises et d'innovation de Montréal (CEIM)QuebecSerge Bourassa, Président & COO
Eric Lawlor, VP Finance and Administration
Innovate CalgaryAlbertaNicholas Hsu, Project Lead
Lazaridis InstituteOntarioCarl Gosselin, Project Lead
L-SparkOntarioPatrick White, Managing Director
MaRSOntarioJoe Greenwood, Program Director, MaRS Data Catalyst
Joseph Lalonde, Data Manager, MaRS Data Catalyst
TEC EdmontonEdmontonChris Diaper, Director, Strategic Partnerships – LEAD
VoltaNova ScotiaJesse Rodgers, CEO
Meghann Coleman, Manager, Strategic Projects
WavefrontBritish ColumbiaBrian Roberts, VP Business Development
Nikki Arasaki, Manager, Accelerator Programs