Participating in the Standards System - A Handbook for Consumer Representatives

Author

Margot Priest, Kernaghan Webb

Organization

Office of Consumer Affairs

Published

2001

Summary

Standards make their mark on almost every product, process and service, including housing (building codes), food (organic food, sanitary requirements and can sizes), clothing (sizing and labels), household appliances (safety, energy consumption and reliability), customer services (protection of personal information) and many others. Effective national and international standards benefit consumers and help build a strong economy.

Consumer representatives also played a significant role in the development of an effective standard for the protection of personal information in Canada.
Recognizing the importance of standards, the federal government is committed to facilitating their development and implementation. As part of this commitment, it is working to help consumer representatives seeking to influence the development and use of standards for consumer products, processes and services.

This handbook is part of those efforts. It provides information about Canada's National Standards System, national and international standards development bodies and certification organizations, and provides resources, contact points and other tools to help consumer representatives be effective partners in the standards system.

This document is available in the following language(s):

Third-Party Information Liability Disclaimer

Some of the information on this Web page has been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Users wishing to rely upon this information should consult directly with the source of the information. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

English and French

• English (PDF document)
• French (PDF document)

Contact information

Source: Consumer Policy Research Database