Highlights from: Evaluation of Operations Related to the Canadian Code of Practice for Consumer Debit Card Services
Organization
Office of Consumer AffairsPublished
2002Summary
The purpose of the evaluation was to provide feedback and analysis on thenature and extent of operational adherence to the Canadian Code of Practice for Consumer
Debit Card Services. The specific objectives of the evaluation were to explore operational
adherence to, and cardholder and card issuer awareness of, various components using multiple
lines of evidence. The specific components of the Code that were evaluated are PIN security
and liability for loss; transactions; and dispute resolution.
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Contact information
Address
Office of Consumer Affairs Industry Canada C.D. Howe Building 235 Queen Street, 2nd Floor, West Tower Ottawa, ON K1A 0H5
Telephone
(613)
952-2534
Fax
(613)
952-6927
Source: Consumer Policy Research Database