To deal directly with air carriers: how Canadian travellers can be afforded better financial protection? (in French only)

Author

Me Stéphanie Poulin

Organization

Option consommateurs

Published

2006

Summary

The report contains a study on travel-related legislation in Canada, the United States and Europe. In view of its impact on the issue studied, Option consommateurs focused on the phenomenon of credit card chargebacks. A brief study on trip cancellation and travel interruption insurance was also carried out to determine which policies offer protection in the event that an air carrier declares bankruptcy and under what conditions. Finally, discussions were held with various travel industry stakeholders involved in traveller protection.

This document is available in the following language(s):

Third-Party Information Liability Disclaimer

Some of the information on this Web page has been provided by external sources. The Government of Canada is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Users wishing to rely upon this information should consult directly with the source of the information. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

French only

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

Source: Consumer Policy Research Database