Cellular telephony unveiled (in French only)

Author

Julie Plamondon

Organization

Service d'aide au consommateur (SAC)

Published

2006

Summary

The main objective of this report was to use the received complaints towards the actual situation of cellular telephony’s business practices such as: representation, invoicing, publicity, contracts accessibility and after sale services, which is seriously lacking.

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French only

OCA Funded Research
This research received funding support through the Office of Consumer Affairs' Contributions Program.

Contact information

Address
Service d'aide au consommateur (SAC)
500 rue Broadway, bureau 102 
Shawinigan, Québec  G9N 1M3
Email
sac@cgocable.ca
Website
http://www.service-aide-consommateur.qc.ca/
Telephone
(819) 537-1414
Fax
(819) 537-5259

Source: Consumer Policy Research Database

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