| 1 |
Selling Speed: Reforming Broadband Advertising Regulations in Canada |
2022 |
| 2 |
The Potential Death of Wireline Telephony: What This Could Mean for Canadian Consumers |
2022 |
| 3 |
Communications Services: Are the recourses before disconnection sufficient? |
2019 |
| 4 |
Consumer Choice in Telecommunications Broadcasting |
2019 |
| 5 |
Telecommunications and Customer Service: Where are We? |
2018 |
| 6 |
Discounts at What Cost? Communication Services and Promotional Pricing: A Closer Look |
2018 |
| 7 |
Unlimited… really?: Are consumers adequately protected? |
2017 |
| 8 |
Integrated purchases in apps and online games – consumer challenges |
2016 |
| 9 |
The views of Canadians on the harmonization of consumer protection standards |
2015 |
| 10 |
Cable Problems: what individual recourse is there for Canadian consumers? |
2015 |
| 11 |
Prepaid Wireless Services: protection from bill shock? |
2015 |
| 12 |
No consumer left behind: a Canadian affordability framework for communications services in a digital age |
2014 |
| 13 |
Limited usage of mobile internet access services: Informing and protecting consumers |
2013 |
| 14 |
The consumer interest in spectrum auctions |
2012 |
| 15 |
Paying a Premium: Consumers and Mobile Premium Services |
2011 |
| 16 |
Do I have the right number? Customer Service at Telecommunications Companies |
2010 |
| 17 |
Utility Reconnection Services: A New Threat to Vulnerable Consumers? |
2002 |
| 18 |
Étude de la capacité de payer et de l'intérêt public dans l'offre de chaînes de télévision en vue de la migration du signal de l'analogique vers le numérique (in French only) |
2002 |
