Authorized service providers

• Accreditation program description — This program authorizes organizations to inspect and certify devices pursuant to the Electricity and Gas Inspection Act and the Weights and Measures Act. To be authorized under the accreditation program, organizations must implement and maintain a quality management system. Additional Measurement Canada requirements must also be met. The scope of the program is not limited by the trade sectors.
• Accreditation standard (S-A-01) — This document, entitled Criteria for the Accreditation of Organizations to Perform Inspections Pursuant to the Electricity and Gas Inspection Act and the Weights and Measures Act, sets out the requirements to be met by organizations seeking to become accredited.
• Accreditation standard guide (S-A-01-G) — This document provides guidance, direction and clarification regarding the requirements set out on S-A-01.
• Bulletins — Bulletins relating to programs for authorized service providers including bulletin A-2—Calibrations of standards and measuring apparatus owned and used by authorized service providers to conduct inspections. For bulletins on specific measurement disciplines, see: electricity bulletins, natural gas bulletins, mass bulletins or volume bulletins.
• Comparing the accreditation and registration programs
• Documents for consultation — there are no documents for consultation at this time.
• Use of authorized service provider logo, "Canada" wordmark and Measurement Canada corporate signature
• Measurement Canada enforcement policy for weighing and measuring devices, part 1 – authorized service providers
• Authorized service provider feedback form (MC-QMS-F09)
• Examination (inspection) sticker order form for authorized service providers
• Commemorative document order form

• Registration program description — This program authorizes organizations to examine and certify devices pursuant to the Weights and Measures Act. The registration program does not require a quality management system but its scope is limited to the examinations of measurement equipment used in the trade sectors listed in section 1.3 of the Terms and Conditions. Additional Measurement Canada requirements must also be met.

  Note: The registration of contractors under the Electricity and Gas Inspection Act and the registration of organizations under the Weights and Measures Act are two different programs. Under the Electricity and Gas Inspections Act, no contractor can sell electricity or gas on the basis of measurement unless they hold a certificate of registration issued by Measurement Canada. Under the Weights and Measures Act, an organization may be designated as inspector to perform examinations pursuant to the Act through two possible alternative service delivery programs. The conditions under which an organization can be designated as inspector are stipulated under the Registration Program Terms and Conditions and the Accreditation Standard, S-A-01.

• Registration terms and conditions — This document sets out the requirements to be met by organizations who wish to participate in the Registration Program.
• Registration guide — This document provides guidance, direction and clarification regarding the registration requirements.
• Bulletins — Bulletins relating to programs for authorized service providers including bulletin A-2—Calibrations of standards and measuring apparatus owned and used by authorized service providers to conduct inspections. For bulletins on specific measurement disciplines, see: mass bulletins or volume bulletins.
• Comparing the accreditation and registration programs
• Documents for consultation — there are no documents for consultation at this time.
• Use of authorized service provider logo, "Canada" wordmark and Measurement Canada corporate signature
• Measurement Canada enforcement policy for weighing and measuring devices, part 1 – authorized service providers
• Authorized service provider feedback form (MC-QMS-F09)
• Examination (inspection) sticker order form for authorized service providers
• Commemorative document order form

• Delegation of authorities program description — This program authorizes organizations to calibrate and certify certain measuring apparatus under the Electricity and Gas Inspection Act. The program scope is presently limited to the calibration and certification of electricity meter calibration consoles and the calibration and certification of pressure, temperature and dimensional measuring apparatus used in the natural gas sector.
• Delegation of authorities standard (C-D-01) — This document sets out the requirements to be met by organizations seeking to receive delegation of authority from Measurement Canada to perform certifications pursuant to the Electricity and Gas Inspection Act. The standard requires the use of a quality management system that conforms to all relevant criteria and conditions and is a prerequisite to obtaining and maintaining the delegation an organization is to receive.
• Delegation of authorities program guide (C-D-01-G) — This document provides guidance, direction and clarification regarding the requirements set out on C-D-01.
• Bulletins — Bulletins relating to programs for authorized service providers including bulletin A-2—Calibrations of standards and measuring apparatus owned and used by authorized service providers to conduct inspections.

Recognition of calibration results from CLAS laboratories program description

• This program allows Measurement Canada to consider CLAS certified Type I and Type II Laboratories calibration results in order for the Minister to designate as a local standard any standard that has been calibrated and certified in relation to a reference standard as accurate within prescribed tolerances.

• Conditions and administrative requirements

  This document sets out the conditions and requirements to be met by CLAS Laboratories seeking to have their calibration results for mass and temperature standards recognized by Measurement Canada in order to be certified pursuant to the Weights and Measures Act.

• Bulletins

  Bulletins related to the program including bulletin A-2—Calibrations of standards and measuring apparatus owned and used by authorized service providers to conduct inspections.

• List of RC-01 recognized laboratories

  A directory of all CLAS Laboratories meeting the conditions for submitting calibration results for mass and temperature standards for certification by Measurement Canada.

• Application for the NRC/CLAS program

  For the NRC/CLAS program for new or expansions of scope (mass standards).

• Recognition of test results from ISO 17025 accredited test facilities program description: This program allows the recognition of test results from ISO 17025 accredited test facilities in order to provide more flexibility to approval applicants wishing to submit test results from such facilities with a view to reducing their approval turn around times.
• Conditions and Administrative Requirements: The details regarding program requirements are set out in RT-01 — Recognition of Test Results from ISO 17025 Accredited Test Facilities.
• List of recognized test facilities: A directory of test facilities recognized by Measurement Canada for approval test purposes.

Candidates wishing to become recognized technicians must successfully pass a prerequisite exam before they can register for any training provided by Measurement Canada to authorized service providers.

• Prerequisite exam for weights and measures authorized service providers

To be eligible to certify devices under the Weights and Measures Act, technicians must be employed by an accredited or registered organization.

Core courses

These courses provide candidates with a working knowledge of the Weights and Measures Act and Regulations, as well as the procedures required to examine basic measuring devices. One of the following courses must be successfully completed prior to becoming a recognized technician.

• Bulk/retail petroleum products
• Non-automatic weighing device specifications (NAWDS)
• Dairy meters

Course requirements

To register for these courses, technicians must:

• Be employed by an organization which has been granted or is in process of seeking accredited or registered organization status and has paid all applicable fees.
• Have received a passing mark (70%) on the prerequisite exam.
• Have experience in operating the devices relevant to the course. Device operation and repair will not be covered during these courses.

Specialized courses

Additional training is required to examine some complex measuring devices. Recognized technicians may only register for these courses after successfully completing one of the core courses.

• Automatic catchweighing devices (ACWD)
• Bulkweighers
• Class II non-automatic weighing devices (NAWDS)
• Coriolis-effect mass flow meters
• Gravimetric proving of lube-oil meters
• Pipe provers
• Propane metering

Course requirements

To register for these courses, technicians must:

• Have successfully completed the Bulk/retail petroleum products or Non-automatic weighing device specifications (NAWDS) course.

Rewrite an exam

Participants who did not receive a passing mark for an exam must wait a minimum of one month from the failed exam and a maximum of six months from the completion of the theoretical training to rewrite the exam at a cost of $114.88. To register, participants must have completed the relevant course. Exams rewrites must be requested a minimum of 10 days before the proposed exam date.

After two failed attempts, participants will need to once again attend the relevant course before writing the exam a third time. Participants who are not successful after a third attempt will no longer be eligible for Measurement Canada's technical training.

Schedule a course exam (applies to courses delivered by accredited organizations only)

Accredited organizations may deliver internal technical training under certain conditions. However, participants must write the course exam at a Measurement Canada office. The cost of this exam is $114.88 per participant and the pass mark is 70%. Exams must be requested a minimum of 10 days before the proposed exam date.

In addition to the written exam, the successful completion of a practical exam is required prior to being granted authority to examine devices.

Register to write or rewrite an exam

What to bring

Participants must bring:

• Government issued identification;
• Course material/notes;
• Pen(s) and calculator (smartphones are prohibited)

Training videos are available to authorized service providers and their recognized technicians, as well as Measurement Canada inspectors.

• List of available videos

These videos are supplementary to the training courses and may serve as a course refresher.

Measurement Canada's service standards are aligned with the requirements of the Service Fees Act. This Act requires government authorities who charge fees for services to have service standards for these services.

Measurement Canada has also established service pledges that guide overarching service excellence in the context of scheduling and administering the service in a timely manner have been introduced. However, these activities are not part of the service standard, and are not included in the calculation of the fee for the service.

• Measurement Canada service standards