Use the hyperlink provided in the email sent to you from Measurement Canada or enter https://www.ic.gc.ca/app/scr/mc/mgmt/secure/dashboard.html in your browser’s address field.

 

Step 1: Choose a secure login provider

Log in to a GCKey account or Sign-In Partner account, such as your online banking account.

Option 1: Use an existing Sign-In Partner account

1. Select Sign-in Partner.
2. On the Select Sign-in Partner page, select your financial institution.
3. Once you are redirected to your financial institution’s sign-in page, enter your sign-in information.
4. You will be redirected to the Government Sign-In Terms and Conditions page; read and accept the terms and conditions.
5. You will be redirected to the Complete your ISED Account page; enter your first name, family name and email address, then select Continue.
6. You will receive an on-screen message asking you to verify your email.
7. An email will be sent to you to confirm your account; open the email and select the Confirm your account link.
8. You will be directed to the Create an Online Reporting Application user profile page.
9. Proceed to Step 2.

Option 2: Use an existing GCKey account

1. Select GCKey.
2. Enter your username and password, then select Sign In.
3. You will be redirected to the Complete your ISED Account page; enter your first name, family name and email address, then select Continue.
4. You will receive an on-screen message asking you to verify your email.
5. An email will be sent to you to confirm your account; open the email and select the Confirm your account link.
6. You will be directed to the Create an Online Reporting Application user profile page.
7. Proceed to Step 2.

Option 3: Create a GCKey account

1. Select GCKey.
2. Select Sign Up.
3. Read and accept the Terms and Conditions of Use.
4. Create your username and select Continue.
5. Create your password and select Continue.
6. Create your recovery question, answers and hints, then select Continue.
7. You will be redirected to the Complete your ISED Account page; enter your first name, family name and email address, then select Continue.
8. You will receive an on-screen message telling you to verify your email.
9. An email will be sent to you to confirm your account; open the email and select the Confirm your account link.
10. You will be directed to the Create an Online Reporting Application user profile page.
11. Proceed to Step 2.

 

Step 2: Create your user profile

1. From the Create an Online Reporting Application user profile page, select your employer (i.e. select Measurement Canada if you are a MC employee or select Authorized service provider if you work for an ASP).
2. Enter the requested information (e.g. user type and user ID) that was included in the email you received after completing your ORA training, then indicate your language preference and select Submit.
3. A “Create an account – success” message will display.
4. You will receive an email confirming that your account is active.

 

User types and permissions

Your assigned user type is determined by the role you have in the organization. Each user type is given different permissions.

•    User types assigned to ASP employees:

• • Administrator – you can enter examination results in ORA on behalf of recognized technicians
  • Manager – you are designated by your organization as the manager in ORA and can approve ORA user accounts for your organization and enter examination results in ORA on behalf of recognized technicians
  • Recognized technician – you can enter your own examination results in ORA
  • Finance – you can only access ORA to pay ASP fees

•    User types assigned to MC employees:

• • Administrator – you are a district manager and can extend examination due dates, enter enforcement actions and examination results in ORA on behalf of inspectors
  • Inspector – you are an inspector and can enter your own examination results and enforcement actions in ORA
  • Limited access – you are an administrative assistant and can update establishment profiles and device information but cannot initiate a work order
  • System administrator – you are an ORA support desk agent responsible for monitoring the day-to-day operations of ORA and for providing assistance to its users; you can review and approve ORA user accounts
  • Read-only – you can only view establishment profiles and device information in ORA

 

Account approval

All ORA user accounts require approval by the ORA support desk. User accounts of ASP employees are approved by the ASP manager before new user account requests are sent to the ORA support desk.

 

Information - New 2-step verification process to log into your account

Multi‑factor authentication is required to access external Government of Canada applications. Upon initial login, you will be asked to select a 2-step verification method. The choices are:

• Authenticator application
• Phone call
• Text message
• Email message

Each time you log into ORA, you will need to enter a unique, one-time verification code provided to you via the 2-step verification method you have selected.

Account management

The ASP manager is responsible for managing ORA user accounts within their organization and must approve new ORA user accounts.

Once an ASP user account is created, an email notification is generated. To approve the account:

1. Log in to ORA.
2. Select Message centre.
3. In the Notifications tab (default view), select the View message icon in the Actions column of the notification.
4. Review the information provided and ensure the details are correct.
5. Select Next.
6. Select “Yes” from the Approve drop-down list in the Manager approval section at the bottom of the page.
7. Select Confirm.

After you confirm, you will be redirected to a confirmation page notifying you that the approved user registration has been sent to the ORA support desk.

 

New user accounts

The ORA support desk reviews new user account requests before final approval to ensure the correct profile is being applied and to ensure the prerequisites (e.g. training) have been met.

You will receive a confirmation when your account has been approved and is ready to be used. If there are issues with your account, you will receive an email explaining the issues and the follow-up steps.

 

User account creation summary

To summarize, the process is:

1. Select a secure sign-in method.
2. Create an ORA account.
3. Your account is approved by the ASP manager (ASP users only).
4. Your account is approved by the ORA support desk.