- Section 1: User accounts
- 1.1 Terms, conditions and termination of use
- 1.2 Prerequisites and training
- 1.3 Create an Online Reporting Application user account
- 1.4 Access your user account
- 1.5 Manage your user account
- 1.6 Manage and view user profiles
- Section 2: Features
- Section 3: Search
- Section 4: Establishments
- 4.1 View establishment details
- 4.2 Add an establishment profile
- 4.3 Update establishment details
- 4.4 Merge establishment profiles
- 4.5 Close an establishment profile
- Section 5: Devices
- 5.1 View a device profile
- 5.2 Add a device profile
- 5.3 Delete a device profile
- 5.4 Deactivate a device profile
- 5.5 Reactivate a device profile
- 5.6 Transfer devices
- 5.7 Cancel a device transfer
- 5.8 Update device details
- Section 6: Work Orders, worksheets and certificates
- 6.1 Work orders
- 6.2 View open work orders
- 6.3 Device examination worksheets
- 6.4 Device examination certificates
- Section 7: Reports
- 7.1 Select a report
- 7.2 Create a report
- 7.3 Report creation options
- 7.4 Report search criteria fields - Reports accessible to all users
- 7.5 Report search criteria fields - Reports accessible only to MC personnel
- Section 8: Authorized service provider fees
- Section 9: Information and resources
- Revisions
Inactive devices do not appear in the examination list. In order to reactivate a device profile, you must be at step 2 of the work order process.
- From the Step 2: Prepare work order page, select Add new device.
- Enter the serial number in the Serial number field.
- A warning message that the device may already exist will display.
- Select Update device to reactivate the device profile.
- Fill in all the required fields (they are preceded by a red asterisk).
- Update the Device status field by selecting the applicable option from the drop-down list.
- Select Save to complete the reactivation process; otherwise select Cancel to discontinue the process and return to the Step 2: Prepare work order page.
Note: You can also select the Save and clone option to reactivate and add the profile of a second device with the same specifications; however, this is not recommended.
Information – Avoid using the Save and clone option when reactivating device profiles.
Although the option is available, it is recommended to reactivate and add device profiles separately. Cloning a reactivated device profile as part of the same step is not recommended.
Once the device profile is reactivated, the device will appear on the examination list. Refer to the Device manual for more information about devices and examination data fields. Refer to Section 6: Work orders, worksheets and certificates for instructions on completing the work order.