You can only deactivate the profile of devices that have previously been examined.

If you added a device, but have not yet completed the work order, refer to subsection 5.3 Delete a device profile.

When there are duplicate profiles of the same device at an establishment, contact the ORA support desk for assistance. The ORA support desk will merge the duplicate device profiles to retain the examination history.

Deactivate a device profile

From the View establishment profile page:

1. Go the Active devices tab (default tab).
2. Select the correct serial number in the active devices list.
3. Select the Deactivate device icon in the Actions column; the device profile will be deactivated and moved to the Inactive devices tab.

Deactivate multiple device profiles

From the View establishment profile page:

1. Go the Active devices tab (default tab).
2. Select the devices to be deactivated by activating the checkboxes in the Select column.
3. Select the Deactivate selected profiles option at the bottom of the page; the selected device profiles will be deactivated and moved to the Inactive devices tab.

Deactivate device profiles while completing a work order

From the Step 2: Prepare work order page:

1. Select the Deactivate device icon in the Actions column of each device whose profile you wish to deactivate.
2. When your examination list is complete, select Next to proceed to the Step 3: Validate work order page.
3. The devices selected for deactivation will be displayed in the Deactivated devices section of the page.
4. The profiles of these devices will only be deactivated when the completed work order is submitted.
5. A list of deactivated devices will appear on the examination certificate.