| 1 |
The Potential Death of Wireline Telephony: What This Could Mean for Canadian Consumers |
2022 |
| 2 |
Communications Services: Are the recourses before disconnection sufficient? |
2019 |
| 3 |
Telecommunications and Customer Service: Where are We? |
2018 |
| 4 |
The views of Canadians on the harmonization of consumer protection standards |
2015 |
| 5 |
Prepaid Wireless Services: protection from bill shock? |
2015 |
| 6 |
The Wireless Code: Who’s the Winner? |
2015 |
| 7 |
No consumer left behind: a Canadian affordability framework for communications services in a digital age |
2014 |
| 8 |
Limited usage of mobile internet access services: Informing and protecting consumers |
2013 |
| 9 |
Cyber Threats on Mobile Devices |
2013 |
| 10 |
Consumers and Wireless Data Roaming |
2012 |
| 11 |
The consumer interest in spectrum auctions |
2012 |
| 12 |
Do Smartphones Make for Smarter Consumers? |
2012 |
| 13 |
Changing Landscape of Wireless Plans - 2009 Review of Prepaid and Postpaid Wireless Plans and Consumer Concerns |
2010 |
| 14 |
Waiting for the Dream: The Consumer Case for Telecom Reform and Results-Based Regulation |
2010 |
| 15 |
Telecommunications Companies - One single incomprehensible bill? |
2009 |
| 16 |
Cell phones and young people in debt: The current situation (in French only) |
2009 |
| 17 |
Including low-income consumers as recipients of telecommunications services: how does Canada rate? (in French only) |
2009 |
| 18 |
Barriers to Changing Telecommunications Service Providers |
2008 |
| 19 |
Impact of cell phone company advertising on teenagers: influenced but ill-informed (in French only) |
2007 |
| 20 |
Cellular telephony unveiled (in French only) |
2006 |
| 21 |
The Consumers Interest in VoIP |
2006 |
| 22 |
La téléphonie IP : une véritable concurrence dans le marché canadien (in French only) |
2005 |
| 23 |
Mobile number portability: moving with the times |
2005 |
| 24 |
La téléphonique cellulaire : Les pièges de la transaction (in French only) |
2004 |
| 25 |
Competition in Telecommunications at the 10 Year Mark: How Have Consumers Fared? |
2003 |
| 26 |
A Comparative Analysis of Residential Telephone Service: 1992-2002 |
2003 |
| 27 |
The state of telecommunications services |
2002 |
| 28 |
The cellular telephone industry: birth, evolution, and prospects |
1998 |
