| 1 |
The On-Demand Consumer (Update) |
2024 |
| 2 |
From The Warehouse To The Living Room: The Evolution Of E-Commerce |
2023 |
| 3 |
David and Goliath: Consumer protection and digital services marketplace dominance |
2023 |
| 4 |
Criticism of companies via social media and digital platforms: an alternative route to justice for consumers? |
2023 |
| 5 |
Canadian Consumer Experience and Concerns with Digital Debt Payment During COVID-19 |
2023 |
| 6 |
Selling Speed: Reforming Broadband Advertising Regulations in Canada |
2022 |
| 7 |
The Potential Death of Wireline Telephony: What This Could Mean for Canadian Consumers |
2022 |
| 8 |
The On-Demand Consumer |
2021 |
| 9 |
Technology Accessibility for Canadians with Communication Disabilities |
2021 |
| 10 |
Data Breach Prevention and the Canadian Consumer |
2021 |
| 11 |
Influencer Marketing: Advertising in the Age of Social Media |
2021 |
| 12 |
Consumer-related Copyright Issues on the Internet of Things: A Study of Connected Objects Available to Canadian Consumers |
2020 |
| 13 |
A Charter of Rights for Internet Users: For a Canadian Perspective |
2019 |
| 14 |
Saving and investing using Fintech: How to harmonize innovation and consumer protection |
2019 |
| 15 |
Unravelling webs of uncertainty: What an internet code could mean for Canadian consumers |
2019 |
| 16 |
Consumer Attitudes and Their Role in Reducing the Impact of Counterfeit and Pirated Goods and Services |
2019 |
| 17 |
Changes to prices advertised online: Analysis of business practices and the legal framework in Canada |
2018 |
| 18 |
Assessing the Emergence of "Alternative" Currencies and Legal Risk: The Consumers Perspective |
2018 |
| 19 |
Silence is consent: Opting out of the Digital Age |
2018 |
| 20 |
Insurance price comparison websites: Are they an effective tool |
2018 |
| 21 |
Do Tradition and Innovation Mix? The benefits and risks of peer-to-peer insurance for consumers |
2018 |
| 22 |
A Bargain or a technical problem? Pricing errors in Canada's e-commerce |
2018 |
| 23 |
Are Business’ Support Forums Reliable? |
2018 |
| 24 |
Native Advertising: Information or Illusion? |
2018 |
| 25 |
Discounts at What Cost? Communication Services and Promotional Pricing: A Closer Look |
2018 |
| 26 |
Unlimited… really?: Are consumers adequately protected? |
2017 |
| 27 |
Sharing Economy. Canadians Perspective. |
2017 |
| 28 |
Dynamic Pricing – Can consumers achieve the benefits they expect |
2017 |
| 29 |
The Privacy Box: Enabling Consumer Choice and Meaningful Consent in Online Privacy |
2017 |
| 30 |
Paying for oblivion: legal and commercial aspects of the right to be forgotten in Canada |
2016 |
| 31 |
Integrated purchases in apps and online games – consumer challenges |
2016 |
| 32 |
Speeding up electronic bill payment: a consumer perspective |
2016 |
| 33 |
No consumer left behind part II.... |
2016 |
| 34 |
Impact of mobile point-of-sale payments apps on consumer privacy |
2016 |
| 35 |
How Free is “Free”?: Setting limits on the collection of personal information for online behavioural advertising? |
2015 |
| 36 |
The views of Canadians on the harmonization of consumer protection standards |
2015 |
| 37 |
Off the Grid: Pinpointing Location-based Technologies and the Law |
2015 |
| 38 |
Regulating distance contracts: Time to take stock |
2014 |
| 39 |
Virtual debit cards and consumer protection |
2014 |
| 40 |
Download limits: A necessary evil? (in French only) |
2014 |
| 41 |
How to Pay the Piper: A Primer on Additional Charges to Consumers in Canada for Paper Billing |
2014 |
| 42 |
Classifieds Websites and Used Car Purchases in Canada: Would Government Regulation Better Protect Consumers? |
2013 |
| 43 |
Limited usage of mobile internet access services: Informing and protecting consumers |
2013 |
| 44 |
No Such Thing as a Free Lunch: Consumer Contracts and "Free" Services |
2013 |
| 45 |
Shopping for Consumer Protection: Current Jurisdictional Issues |
2013 |
| 46 |
The digital divide: The cost in terms of time, money and complexity of being an unwired consumer |
2013 |
| 47 |
Do Smartphones Make for Smarter Consumers? |
2012 |
| 48 |
Transparency in Broadband Advertising to Canadian Consumers |
2012 |
| 49 |
Penny Auction Website Issues |
2012 |
| 50 |
Data Breaches: Worth Noticing? |
2011 |
| 51 |
Paying a Premium: Consumers and Mobile Premium Services |
2011 |
| 52 |
Canadian Perspectives on Cloud Computing and Consumers |
2011 |
| 53 |
Point of No Return: Consumer Experiences Returning Online Purchases |
2011 |
| 54 |
A Virtual Fortune: Consumer Protection for Banking and Consumer Fraud in Virtual Worlds |
2011 |
| 55 |
Canadian Consumers: Online Reputations, Awareness, Misuse and Repair |
2011 |
| 56 |
Whitelisting for Cyber Security: What It Means for Consumers |
2010 |
| 57 |
The end-user licence: do you accept all of the conditions? |
2010 |
| 58 |
Electronic Health Records: Controlling Personal Health Data in Computerized Medical Records (in French only) |
2010 |
| 59 |
Vulnerable Families as E-Consumers: Current Attitudes, Behaviours and Barriers to E-Information |
2010 |
| 60 |
Is Broadband Basic Service? |
2010 |
| 61 |
Personal loans via Internet platforms: a financial service of the future? |
2010 |
| 62 |
Kids for Sale: Online Privacy and Marketing |
2009 |
| 63 |
Staying Neutral: Canadian Consumers and the Fight for Net Neutrality |
2009 |
| 64 |
Social Network Site Privacy - A comparative analysis of six sites |
2009 |
| 65 |
A "Do Not Track List" for Canada? |
2009 |
| 66 |
All in the Data Family: Children's Privacy Online |
2008 |
| 67 |
National security and privacy in financial services in Canada (in French only) |
2008 |
| 68 |
Are You Sure You Want to Continue? Consumer Authentication at the Crossroads |
2008 |
| 69 |
Spam: Unsolicited Commercial E-Mail |
2008 |
| 70 |
The Consumer Interest in the World Summit on the Information Society |
2006 |
| 71 |
Towards more efficient Canadian banking legislation: the challenge (in French only) |
2006 |
| 72 |
Confusion and devaluation: the Canadian system of credit card cash advances (in French only) |
2006 |
| 73 |
Spyware - Looking out for the Consumers |
2006 |
| 74 |
The Consumers Interest in VoIP |
2006 |
| 75 |
Should Consumers Trust "Trusted Computing"? |
2005 |
| 76 |
La téléphonie IP : une véritable concurrence dans le marché canadien (in French only) |
2005 |
| 77 |
Les jeunes sur l'Internet : étude sur les problématiques commerciales posées par le Web (in French only) |
2005 |
| 78 |
Combattre le pourriel (in French only) |
2005 |
| 79 |
Radio Frequency Identification and Privacy: Shopping into Surveillance |
2005 |
| 80 |
Consumer Issues in Electronic Contracting |
2005 |
| 81 |
Canadian Code of Practice for Consumer Protection in Electronic Commerce |
2004 |
| 82 |
Consumer Issues with lnternet Service: Is Industry Self-Regulation Working? |
2004 |
| 83 |
Pris dans la toile : les consommateurs canadiens et les contrats proposés par les fournisseurs de services Internet (in French only) |
2004 |
| 84 |
Spam: history, perceptions, solutions |
2004 |
| 85 |
De la théorie à la réalité : Mise en place d'un organisme de certification (in French only) |
2004 |
| 86 |
E-commerce: Household shopping on the Internet |
2003 |
| 87 |
Pilot project: Canadian Code of Practice for Consumer Protection in Electronic Commerce |
2003 |
| 88 |
L'autographe et l'étranger : les mystères de l'identité dans le monde virtuel (in French only) |
2003 |
| 89 |
The Digital Divide |
2002 |
| 90 |
Assurances sur Internet (in French only) |
2002 |
| 91 |
Is There a There There? Toward Greater Certainty for Internet Jurisdiction |
2001 |
| 92 |
Online Consumer Protection: a Study on Regulatory Jurisdiction in Canada |
2001 |
| 93 |
Household Internet use survey |
2001 |
| 94 |
Analyzing the Feasibility of Creating an Electronic Commerce Site Certification Program |
2001 |
| 95 |
Third Party Assurance for Consumers in Electronic Commerce |
2000 |
| 96 |
International Consumer Advocacy in Electronic Commerce: Report on Accomplishments |
2000 |
| 97 |
Feasibility studies for new standards relating to consumers and electronic commerce |
2000 |
| 98 |
Summary of Proceedings - Consumers, Electronic Commerce and Standards Workshop |
1999 |
| 99 |
Getting connected or staying unplugged: the growing use of computer communications services |
1999 |
| 100 |
Consumer protection rights in Canada in the context of electronic commerce |
1999 |
| 101 |
Principles of consumer protection for electronic commerce and supporting documentation - A Canadian framework |
1999 |
