| 1 |
Selling Speed: Reforming Broadband Advertising Regulations in Canada |
2022 |
| 2 |
The Potential Death of Wireline Telephony: What This Could Mean for Canadian Consumers |
2022 |
| 3 |
Consumer Choice in Telecommunications Broadcasting |
2019 |
| 4 |
Unravelling webs of uncertainty: What an internet code could mean for Canadian consumers |
2019 |
| 5 |
Communications Services: Are the recourses before disconnection sufficient? |
2019 |
| 6 |
Discounts at What Cost? Communication Services and Promotional Pricing: A Closer Look |
2018 |
| 7 |
Telecommunications and Customer Service: Where are We? |
2018 |
| 8 |
Unlimited… really?: Are consumers adequately protected? |
2017 |
| 9 |
Integrated purchases in apps and online games – consumer challenges |
2016 |
| 10 |
No consumer left behind part II.... |
2016 |
| 11 |
The views of Canadians on the harmonization of consumer protection standards |
2015 |
| 12 |
Prepaid Wireless Services: protection from bill shock? |
2015 |
| 13 |
The Wireless Code: Who’s the Winner? |
2015 |
| 14 |
Cable Problems: what individual recourse is there for Canadian consumers? |
2015 |
| 15 |
No consumer left behind: a Canadian affordability framework for communications services in a digital age |
2014 |
| 16 |
How to Pay the Piper: A Primer on Additional Charges to Consumers in Canada for Paper Billing |
2014 |
| 17 |
Cyber Threats on Mobile Devices |
2013 |
| 18 |
Limited usage of mobile internet access services: Informing and protecting consumers |
2013 |
| 19 |
Do Smartphones Make for Smarter Consumers? |
2012 |
| 20 |
Consumers and Wireless Data Roaming |
2012 |
| 21 |
The consumer interest in spectrum auctions |
2012 |
| 22 |
Paying a Premium: Consumers and Mobile Premium Services |
2011 |
| 23 |
Waiting for the Dream: The Consumer Case for Telecom Reform and Results-Based Regulation |
2010 |
| 24 |
Changing Landscape of Wireless Plans - 2009 Review of Prepaid and Postpaid Wireless Plans and Consumer Concerns |
2010 |
| 25 |
Do I have the right number? Customer Service at Telecommunications Companies |
2010 |
| 26 |
Cell phones and young people in debt: The current situation (in French only) |
2009 |
| 27 |
Telecommunications Companies - One single incomprehensible bill? |
2009 |
| 28 |
Including low-income consumers as recipients of telecommunications services: how does Canada rate? (in French only) |
2009 |
| 29 |
Barriers to Changing Telecommunications Service Providers |
2008 |
| 30 |
Impact of cell phone company advertising on teenagers: influenced but ill-informed (in French only) |
2007 |
| 31 |
The Consumer Interest in the World Summit on the Information Society |
2006 |
| 32 |
Cellular telephony unveiled (in French only) |
2006 |
| 33 |
The Consumers Interest in VoIP |
2006 |
| 34 |
La téléphonie IP : une véritable concurrence dans le marché canadien (in French only) |
2005 |
| 35 |
HDTV/Digital Television and Captioning |
2005 |
| 36 |
Mobile number portability: moving with the times |
2005 |
| 37 |
La téléphonique cellulaire : Les pièges de la transaction (in French only) |
2004 |
| 38 |
Competition in Telecommunications at the 10 Year Mark: How Have Consumers Fared? |
2003 |
| 39 |
A Comparative Analysis of Residential Telephone Service: 1992-2002 |
2003 |
| 40 |
Eliminating Phonelessness in Canada: Possible Approaches |
2002 |
| 41 |
Étude de la capacité de payer et de l'intérêt public dans l'offre de chaînes de télévision en vue de la migration du signal de l'analogique vers le numérique (in French only) |
2002 |
| 42 |
Utility Reconnection Services: A New Threat to Vulnerable Consumers? |
2002 |
| 43 |
The state of telecommunications services |
2002 |
| 44 |
Canadian Communications Competition Review |
2000 |
| 45 |
The cellular telephone industry: birth, evolution, and prospects |
1998 |
