| 1 |
Criticism of companies via social media and digital platforms: an alternative route to justice for consumers? |
2023 |
| 2 |
The Accessibility of Deaf Canadians to Canada’s financial Sector |
2023 |
| 3 |
"Buy now, pay later" Review of risks and remedies |
2023 |
| 4 |
Assessing the impact of COVID on consumers of high interest loans |
2023 |
| 5 |
Canadian Consumer Experience and Concerns with Digital Debt Payment During COVID-19 |
2023 |
| 6 |
High Hopes, High Costs: Protecting Student Consumers at Private Career Colleges |
2022 |
| 7 |
Saving and investing using Fintech: How to harmonize innovation and consumer protection |
2019 |
| 8 |
Will Cash Soon Be a Thing of the Past? |
2019 |
| 9 |
Consumers' Experience with Higher Cost Credit |
2018 |
| 10 |
Assessing the Emergence of "Alternative" Currencies and Legal Risk: The Consumers Perspective |
2018 |
| 11 |
Insurance price comparison websites: Are they an effective tool |
2018 |
| 12 |
Do Tradition and Innovation Mix? The benefits and risks of peer-to-peer insurance for consumers |
2018 |
| 13 |
A Long-Term Comparison of Consumer Debt Relief Options in Canada |
2018 |
| 14 |
Consumers and Product Insurance Purchase Decisions |
2018 |
| 15 |
Credit contracts: signatory solidarity |
2017 |
| 16 |
Managing legal risk in the canadian retail electronic payment system |
2017 |
| 17 |
Bank charges and Low-Income Persons: A Portrait of the Situation |
2017 |
| 18 |
APA Report on New Vehicle Financing and Leasing |
2017 |
| 19 |
Consumer Redress, Chargebacks and Merchant Responses in Distant Transactions |
2017 |
| 20 |
Impact of mobile point-of-sale payments apps on consumer privacy |
2016 |
| 21 |
Speeding up electronic bill payment: a consumer perspective |
2016 |
| 22 |
Consumer experiences with rent-to-own |
2016 |
| 23 |
Paradise at the end of your days: A review of the retirement planning tools offered by financial institutions |
2015 |
| 24 |
Stuck in the Middle: Consumers, Transaction Fees and Loyalty Programs |
2015 |
| 25 |
Subprime and Extended Auto Loans: A Potential Consumer Debt Crisis? |
2015 |
| 26 |
Consumer Experiences in Online Payday Loans |
2015 |
| 27 |
Virtual debit cards and consumer protection |
2014 |
| 28 |
The Highs and Lows of Long-term Financing |
2014 |
| 29 |
A Canadian Strategy to Combat Investment Fraud |
2014 |
| 30 |
How well do newcomers understand consumer credit? |
2014 |
| 31 |
All along the watch tower: a review of the Canadian consumer debt collection industry |
2014 |
| 32 |
Spotlight on the provision of financial literacy content on the Internet |
2014 |
| 33 |
Regulating distance contracts: Time to take stock |
2014 |
| 34 |
Customer Loyalty Programs: Are Rules Needed? |
2013 |
| 35 |
The credit report as instrument of extralegal justice |
2013 |
| 36 |
Modest-Income Quebec Consumers and Financial Management: Who to Turn to? |
2013 |
| 37 |
Purse strings attached: Towards a financial planning regulatory framework |
2012 |
| 38 |
Point of no return: A national securities law and consumers in Canada |
2012 |
| 39 |
How Young People View Credit: Predictable Debt Overload? |
2012 |
| 40 |
The Pros and Cons of Umbrella Mortgages |
2012 |
| 41 |
Knowing the Score: Canadian Consumers’ Knowledge and Understanding of Credit |
2011 |
| 42 |
New Payment Methods: Is Canada Ready? |
2011 |
| 43 |
Spend to save: Is it really such a good idea? An analysis of debit card savings programs and credit card cash back reward programs |
2010 |
| 44 |
Postal Credit Offers: Between Dream & Reality |
2010 |
| 45 |
New consumption patterns, Local trading systems: for a social economy |
2010 |
| 46 |
Tie-In Sales: issues for the consumer |
2010 |
| 47 |
Personal loans via Internet platforms: a financial service of the future? |
2010 |
| 48 |
Information About Financial Products and Vulnerable Clienteles |
2010 |
| 49 |
Effective recourse in personal insurance |
2010 |
| 50 |
Access to auto and home insurance: an issue? |
2010 |
| 51 |
Tax-Free Savings Accounts: Early Consumer Experiences |
2010 |
| 52 |
Small Consumer Loans: What to Do? (in French only) |
2009 |
| 53 |
The new mortgage products: easy access to deeper indebtedness (in French only) |
2009 |
| 54 |
Young Adults from Quebec, Savings and Investment: Practices, Knowledge, and Attitudes (in French only) |
2009 |
| 55 |
Creditors Insurance: Are Consumers Being Well Served? |
2009 |
| 56 |
Complaint Processing in the Financial Sector: Consumer Accessibility (in French only) |
2009 |
| 57 |
Calculating the incalculable: The use of credit files for non-financial purposes (in French only) |
2009 |
| 58 |
Long Distance Phone Cards: Are Consumers Satisfied? Is Regulation Required? |
2009 |
| 59 |
Are You Sure You Want to Continue? Consumer Authentication at the Crossroads |
2008 |
| 60 |
Personal and mortgage loans and associated insurance |
2008 |
| 61 |
Protecting users of prepaid payment cards: At the mercy of market forces (in French only) |
2008 |
| 62 |
Accuracy of information in credit files: the basis for continued research (in French only) |
2008 |
| 63 |
Not-so-easy-to-read account statements (in French only) |
2008 |
| 64 |
Not Ready for Prime Time: Canadians In the Sub-Prime, and High Cost Lending |
2008 |
| 65 |
Financial Literacy: Resources for People with Disabilities |
2008 |
| 66 |
Financial Literacy: Resources for Newcomers to Canada |
2008 |
| 67 |
National security and privacy in financial services in Canada (in French only) |
2008 |
| 68 |
Obstacles to financial institution switching (in French only) |
2007 |
| 69 |
The High Cost of Access to Financial Services for Newcomers to Canada and People with Limited Education |
2007 |
| 70 |
RRSPs and the Savings of Low-Income Canadians |
2007 |
| 71 |
Income Trust A Challenge for Regulators |
2007 |
| 72 |
Legal Insurance: A Solution for Improving Access to Justice? (in French only) |
2007 |
| 73 |
Access to financial Services for People living in Nunavik, Nunavut and North-West Territories (in French only) |
2007 |
| 74 |
Confusion and devaluation: the Canadian system of credit card cash advances (in French only) |
2006 |
| 75 |
Home Insurance - In defence of readability: Contracts that consumers can read and understand (in French only) |
2006 |
| 76 |
Voluntary Codes and Consumer Protection in the Insurance Industry |
2006 |
| 77 |
Alternative Consumer Credit Market (in French only) |
2006 |
| 78 |
Budget Counselling: Practice and Ethics |
2006 |
| 79 |
Towards more efficient Canadian banking legislation: the challenge (in French only) |
2006 |
| 80 |
Identity Theft Insurance Miserly Upon Misery |
2006 |
| 81 |
La mise en place de l'imagerie des chèques au Canada (in French only) |
2005 |
| 82 |
Make Haste Slowly: Regulatory Reform for Canadian Financial Markets (in French only) |
2005 |
| 83 |
The Incredible Sad Tale of a Doomed Code: the trial and tribulations of implementing the Code of Practice for Consumer Debit Cards (in French only) |
2005 |
| 84 |
National Study of Automobile Insurance Rates |
2005 |
| 85 |
Credit Reporting: How Are Consumers Faring? |
2005 |
| 86 |
Paiement préautorisé ou chèque en blanc? (in French only) |
2005 |
| 87 |
Les fonds d’investissement éthique : modèle de consommation responsable ou leurre pour le consommateur? (in French only) |
2005 |
| 88 |
Cartes de crédit et jeunes: Une combinaison fatale? (in French only) |
2005 |
| 89 |
Breaking the Short Term Loan Cycle: Influencing the factors affecting default rates of consumers using the payday lending market |
2005 |
| 90 |
Bank Mergers and the Public Interest |
2005 |
| 91 |
Interactions autour d'une règle : la mise en place d'un encadrement canadien pour les paiements en ligne (in French only) |
2005 |
| 92 |
Used vehicle extended warranties |
2004 |
| 93 |
L'accès a la justice : comment y parvenir? (in French only) |
2004 |
| 94 |
State of Trade 2004 |
2004 |
| 95 |
The wheat and the tares: credit scores and the computerized filtering of the Canadian consumer |
2004 |
| 96 |
Consumers and Financial Institutions: A Public Perspective on the Industry |
2003 |
| 97 |
L'erreur de Pandore : La concurrence et l'évolution du réseau Interac au Canada (in French only) |
2003 |
| 98 |
Assurances biens / habitation pour tous (in French only) |
2003 |
| 99 |
Pragmatic Solutions to Payday Lending: Regulating Fringe Lending and Alternative Banking |
2003 |
| 100 |
Les tests génétiques et les consommateurs : sommes-nous préoccupés de l’équité dans les contrats d’assurance (in French only) |
2003 |
| 101 |
The rise of fringe financial services in Winnipeg's North End: Client experiences, firm legitimacy and community-based alternatives |
2003 |
| 102 |
Assurance: la hausse des primes à la suite d’un sinistre annule-t-elle pour les consommateurs l’intérêt d’être assurés? (in French only) |
2003 |
| 103 |
Fringe Lending and Alternative Banking: The Consumer Experience |
2002 |
| 104 |
Le cadre juridique des paiements électroniques au Canada: quand Fortune se fait virtuelle (in French only) |
2002 |
| 105 |
Do consumers who reside in certain areas of Halifax, Calgary and Montreal have trouble getting home insurance? |
2002 |
| 106 |
La participation des consommateurs à l'élaboration des règlements qui seront établis en vertu des amendements prévus à la Loi sur les banques (in French only) |
2002 |
| 107 |
L'éducation des consommateurs : Plate-forme d'intervention au crédit et aux finances personnelles (in French only) |
2002 |
| 108 |
La législation québécoise relative aux secteurs du tourisme et des services juridiques à l'épreuve du critère de nécessité de l'Accord Général sur le Commerce des Services : un équilibrage réussi en terme de protection du consommateur? (in French only) |
2002 |
| 109 |
Assurances sur Internet (in French only) |
2002 |
| 110 |
Canadians and Their Financial Institutions |
2002 |
| 111 |
Les nouveaux réseaux de distribution bancaire: divergences entre clients et fournisseurs (in French only) |
2000 |
| 112 |
Des experts de fortune : Un aperçu du marché québécois du conseil en matière de placements (in French only) |
2000 |
| 113 |
Instruments de mesure pour une enquête en profondeur des opérations du secteur des services financiers : Irons-nous vers une améliorations de la concurrence réelle ou virtuelle pour les consommateurs à faibles et modestes revenus (in French only) |
2000 |
| 114 |
Banking in Rural Canada: Ensuring that Rural Consumers Have Adequate Service |
2000 |
| 115 |
Consumer Reporting and Privacy: The Need for Better Consumer Protection |
2000 |
| 116 |
Les consomateurs canadiens : loin de leur institution bancaire! (in French only) |
2000 |
| 117 |
Les délais de mise à disposition des fonds imposés au Canada : l'occasion d'un froid entre banquiers et consommateurs (in French only) |
2000 |
| 118 |
Access to Credit in the Alternative Consumer Credit Market |
2000 |
| 119 |
Reforming Canada's Financial Services Sector - A Framework for the Future |
1999 |
| 120 |
Service inflation: why is it higher? |
1999 |
| 121 |
Cost of Credit Disclosure Harmonization |
1998 |
| 122 |
Consumers in the Financial Services Sector - Principles, Practice and Policy- the Canadian Experience |
1998 |
| 123 |
Reforming Canada's Financial Services Sector- A Framework for the Future |
1998 |
| 124 |
Investment Funds in Canada and Consumer Protection |
1998 |
